Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Ver mais
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Leia as opiniões dos outros
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Ver mais
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We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Ver mais
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I am super happy with my engineered wood floor. I have ordered 150mm x 18/5mm x random lengths Rustic Oak Lacquered Rustic Grade Engineered Multiply Wood Flooring. It looks very nice in my bedroom. Th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Escrito pela empresa
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Informações de contacto
84 B&C London road, TN4 0PP, Tunbridge Wells, Reino Unido
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excelente
992 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Only ordered samples which arrived very…
Only ordered samples which arrived very quickly.
10 de janeiro de 2026
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave Team.
Quick response
29 de dezembro de 2025
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help with your purchase.
Kind regards,
The Floorsave Team.
Honorable.
Honorable.
They offered me a free sample, and the delivery was free and very prompt.
11 de dezembro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring. Happy Christmas and hope to hear from you in the new year .
Kind regards,
The Floorsave team
Resposta da Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring.
Kind regards,
The Floorsave team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
Very quick delivery and ideal sample to…
Very quick delivery and ideal sample to show quality of floor you want.
27 de outubro de 2025
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further information or help.
Kind regards,
The Floorsave team.
You delivered a sample of flooring the…
You delivered a sample of flooring the next day and I’ve chosen two I would like to order excellent flooring.
7 de novembro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you! We look forward to you placing your order.
Kind regards,
The Floorsave team.
Fran was brilliant !
Fran was brilliant, sound advice, keeping me informed from order to delivery.
Would happily recommend Floor Save!
5 de novembro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Kept informed of shipping information
Kept informed of shipping information. arrived on time in good condition. Well packaged. Product excellent and as described.
4 de novembro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help or information.
Kind regards,
The Floorsave team.
Great service, great product, staff where reall polite & helpful
After much searching, your company had the product i needed, the sample wood was sent swiftly & when i spoke to beth to place the order , she was more than helpful, polite & charming.
Thank you
24 de outubro de 2025
Resposta da Floorsave
Thanks very much for taking the time to review our service and your lovely review. It really does mean a lot to get feedback, especially when we are complimented so kindly!
Kind regards,
The Floorsave team.
Fast delivery, great packaging.
Fast delivery. All boxes (spc flooring) in great condition and neatly and safely packed.
17 de outubro de 2025
Resposta da Floorsave
Thanks for your review. We are glad it all worked out well, we hope you love your flooring.
Kind regards, The Floorsave team.
Seamless ordering and delivery!
Ordering on line was extremely easy. I got call the next day to arrange the delivery, which was worked around my availability. Delivery was on time and I could track it. The product is great quality and looks good in our home.
10 de outubro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any help or further samples.
Kind regards,
The Floorsave team.
Fast and professional
Fast response, provided free sample of wood, whereas other companies charged a small fortune. Would highly recommend.
20 de setembro de 2025
Resposta da Floorsave
Good morning , we did indeed send you a sample that you order from us, it was a walnut stain , but it was FREE, our postal records show that it was sent on 22/9/25 and definitely no charge for postage . This obviously isn't us , i am sorry that another company felt the need to charge you this amount , We offer up to 6 samples free of charge . If more are need we are always happy to send more.
Very good flooring
28 de setembro de 2025
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
The Floorsave team.
I Sampleonly ordered a sample but it was…
I only ordered a sample but it was completely free and here in less than 2 days. Amazing
23 de setembro de 2025
Resposta da Floorsave
Thanks for taking the time to review our service. You can order up to 6 free samples and we are always happy to advise too. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
In my opinion it’s a big con
In my opinion it’s a big con. I wanted 5 boxes of flooring. Delivery was £90!! It’s clear to me low advertised prices are offset by a massive mark up on delivery.
Updated following feedback below: Maybe you should source an alternative delivery company. Just because you are paying a ridiculous amount, doesn’t mean you have to. There are much cheaper alternatives.
25 de setembro de 2025
Opinião espontânea
Resposta da Floorsave
Thank you for taking the time to review our services. Unfortunately we are not Amazon and cannot offer free delivery, our pricing is clear and in fact our delivery charges are often more than our customers pay. To deliver 5 boxes of the product you wanted, to your area, would in fact cost £158.04 including vat. My colleague offered you an alternative means of collecting the wood from our showroom , thus avoiding the delivery charge in full. We send out larger boxes on pallets to ensure the goods arrive in tact and protected and the price is per pallet. We appreciate that for smaller quantities this seems a lot but the price would not change if you ordered up to 40 boxes as the pallet price remains the same, as my colleague explained via email to your initial enquiry. We would not call it a con, even if you hadn't asked for clarification but understand you took your business elsewhere. Thanks again.
Efficient, good price
Good price, followed up with a phone call to confirm delivery and delivered as described.
5 de setembro de 2025
Resposta da Floorsave
Thanks for your review. We are glad the process was smooth and hope you are happy with your flooring.
Kind regards,
The Floorsave team.
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