Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Ver mais
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Leia as opiniões dos outros
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Ver mais
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We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Ver mais
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I am super happy with my engineered wood floor. I have ordered 150mm x 18/5mm x random lengths Rustic Oak Lacquered Rustic Grade Engineered Multiply Wood Flooring. It looks very nice in my bedroom. Th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Escrito pela empresa
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Informações de contacto
84 B&C London road, TN4 0PP, Tunbridge Wells, Reino Unido
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excelente
992 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered samples which arrived quickly…
Ordered samples which arrived quickly excellent quality flooring will now have to decide which one to use
28 de maio de 2024
Resposta da Floorsave
Thanks for taking the time to review our service. Please let us know if you need any further help.
Kind regards, The Floorsave team.
Resposta da Floorsave
Thanks so much for your kind review, they really do mean a lot when customers take the time to write, good or bad, although we like the good ones better!
Kind regards,
The Floorsave team.
Quick Delivery
I received the sample which matched my existing and placed my order. This all went very smoothly and was delivered on time and very pleased with the quality of wood.
3 de maio de 2024
Resposta da Floorsave
Thank you for taking time to review our service. We will always try to help with matching existing flooring, we are glad you are happy with your purchase.
Kind regards,
The Floorsave Team.
Prices and service were both great!
Prices and service were both great. Ordered a set of free samples on a Monday and received them on Wednesday. Ordered the floor on Thursday evening. Got a call first thing Friday morning offering delivery on Monday, and the order arrived as scheduled.
15 de maio de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. Glad that it all worked out and happened swiftly too, we hope you love your flooring.
Kind regards, The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help or advice on your flooring.
Kind regards,
The Floorsave Team.
The sample I requested arrived much…
The sample I requested arrived much sooner than I expected. The floorboard quality exceeded my expectations. When I am ready to install the floor I will buy the floorboard from Floorsave.
9 de maio de 2024
Resposta da Floorsave
Thank you for your review.
We are pleased that you like your sample so please let us know if you need any further help with your order.
Kind regards,
The Floorsave Team.
Fantastic flooring at a great price
Fantastic flooring at a great price. Quick delivery too despite it saying to expect it to take 21 days. Only complaint would be the attitude of the delivery driver but that is probably nothing to do with Floorsave. He was not happy that we lived on a busy road and his attitude was questionable!
7 de maio de 2024
Resposta da Floorsave
Thank you for taking time to review us. We do try to be honest with delivery times, some products can have a longer lead time but we will always let our customers know. Luckily this was much quicker for you. Apologies for the driver, we do use third party couriers and most are great.
Sorry yours was not, we will feed this back to the pallet company.
Kind regards,
The Floorsave Team.
Samples delivered in quick time and…
Samples delivered in quick time and withno problem.
1 de maio de 2024
Resposta da Floorsave
Thank you for your review.
Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
I ordered some different types of wood…
I ordered some different types of wood flooring samples and they arrived after one day!! Excellent service.
19 de abril de 2024
Resposta da Floorsave
Thank you for your review. We send out samples through Royal Mail so have to thank them when it goes well! Please let us know if you needed any more help.
Kind regards, The Floorsave Team.
Not for Scotland
I have not bought anything from you.
Your delivery charge to Scotland is ridiculous. I was going to buy SPC tiles for my new kitchen but in the end due to the charge you have become absolutely uncompetitive.
20 de abril de 2024
Resposta da Floorsave
Thank you for taking the time to review us. We have had to look at delivery charges to some postcodes after not increasing our prices and covering the difference.
Unfortunately we have to now pass on the actual cost as our goods have to go out on pallets to protect them from damage so can be expensive. Some postcodes are very expensive and I am sorry yours fell within that scope.
We have updated our website to give personalised quotes for some deliveries but we do understand if customers cannot proceed with their orders.
Kind regards,
The Floorsave Team.
Super friendly staff
Fran and Amanda are super helpful and gave professional advice to me. They are not selling you the most expensive one but just exactly what you need based on your budget. Thanks.
29 de março de 2024
Resposta da Floorsave
Thank you for your kind review. We always try to find the right product for the customer, and can work to all budgets. We hope you are really happy with your flooring.
We are happy to advise in the showroom, by phone or email.
Kind regards,
The Floorsave Team.
The samples I ordered arrived the next…
The samples I ordered arrived the next day , superb
18 de abril de 2024
Resposta da Floorsave
Thank you for your review. We do rely on Royal Mail so are happy when their service is speedy! If people find themselves very last minute we can send out samples on an expedited delivery for emergencies! Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
The team helped me with my…
The team helped me with my calculations. They called to tell me about delivery and checked all was OK after delivery. The flooring is brilliant too and a very reasonable price. Perfect customer service.
11 de abril de 2024
Resposta da Floorsave
Thank you for your lovely review. We do out best to help with any technical questions, although sometimes have to defer to people more able than ourselves!
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for taking the time to review us. Please let us know if you need any more help.
Kind regards,
The Floorsave Team.
Delivery of the sample was prompt
Delivery of the sample was prompt
And looks a good quality flooring
10 de março de 2024
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
I have recently moved and wanted…
I have recently moved and wanted various samples of flooring.
Floorsave sent me a sample, for free.
It arrived quickly and the sample was of good quality
11 de março de 2024
Resposta da Floorsave
Thank you for your review. You can order up to 6 free samples to help choose your flooring. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. We hope you are able to proceed with your flooring order soon.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Not opened my delivery yet but will…
Not opened my delivery yet but will respond when I do in about a months time
20 de fevereiro de 2024
Resposta da Floorsave
Thank you for your review, we hope you are happy once your flooring is laid.
Kind regards,
The Floorsave Team.
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