FNP Opiniões 

167
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Ver mais

Classificada 5 em 5 estrelas

Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Ver mais

Classificada 5 em 5 estrelas

FNP provide a great follow up service when I face some problem doing my ordering. They try their best to reach me with email, WhatsApp to make sure all my problem solved and get my order done. Aina is... Ver mais

Classificada 5 em 5 estrelas

I always come back to FNP for flowers and gifts for friends, colleagues and family. I wanted to give them a surprise and FNP never fail to help. On 27/7/26, Aina has kindly helped me with the delivery... Ver mais

Informações sobre a empresa

Escrito pela empresa

FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

167 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(167)

153 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 Stars: Exceptional customer service by Aina!

Aina provided brilliant support after I encountered a couple of website issues while ordering with Honest and fast answers, Proactive help, Brilliant problem-solving, and Clear step-by-step instructions.

Thanks to her efficiency, my payment went through smoothly. I highly recommend Ferns N Petals Singapore for their excellent, stress-free customer care!

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. They text almost immediately, gave voucher code. The one that helped me was Aina. Very helpful and efficient. Highly Recommend.

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good service!!!…

I was surprised to receive a WhatsApp message from AINA asking if I would. need her assistance to complete my order. Told her about wanting to send my own personal message as those on your website were not appropriate. She obliged and I completed my order very happy and satisfied👍. Excellent service

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sister,birthday 9/6/2026

This is my second time ordering from FNP I am so delighted with the helpfulness of the staff name Ms Aina..I had problem earlier with my order but Aina helped me all the way thru the app and payment.Thus making the delivery smooth and on time.Ms Aina deserves reward and compliment.Thank-you FNP.To many more order in future.🎉👏Faz signing off

9 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Just ordered flowers and they messaged…

Just ordered flowers and they messaged me straight away to offer more discount before I hit payment. How good is that. One of the customer service name Aina is so good to msg me back and forth with my questions. Aina was very pleasant to communicate with. Thanks team 😍

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Aina gave me a good discount.

Aina gave me a good discount.. She was really proactive in reaching out timely to help me with a discount that I didn't see coming. Was really pleased with her service.. Had a great customer experience!

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed with Aina

Very impressed with Aina, her customer service is excellent. Although this order was done early in the morning at 7 plus am. She still serve and helped me with the discount I requested patiently and politely. Thank you so much for your help Aina.

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed with Aina and the…

Very impressed with Aina and the customer service. Ordered today at 4pm, delivered before 8pm. Though there were issues (wrong address and wrong gift attached) but they managed to rectify and still tried their best to get it delivered today. Wonder if they worked 24/7? Really impressed with how his company.

P.s. not too sure if this was due to super last minute, the flower arrangement doesn’t look like the picture.

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you, Aina!

While I was deliberating on the selection of the most suitable bouquet in my cart, I had the pleasure of receiving assistance from Aina. She addressed my inquiries with remarkable patience and ensured that the order placement process was both smooth and successful. I am truly impressed by her promptness and the high standard of customer service she provided. Thank you, Aina!

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Service - Always there on line ....

I had a last minute order that i needed to make and this was my first time with FNP. While i was searching ... Aina just popped out of no where in the wats app chat and started connecting to make my life easier. She helped with the order in a breeze and gave me the updated deal so that i wont miss out on it. Thank you Aina-FNP on my list for all future orders.

23 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Smooth ordering process by Aina

Was in a midst of placing my order, and custome service officer Aina made an attempt to call me and offered me further discount as im a returning customer. And assisted with the ordering processing very smoothly. Thank you so much Aina for making the extra mile and made my order a smooth process. 😊

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Shout out to Aina

Ordered a flower stand for a funeral today and was contacted by Aina, whom I thought was a Bot initially haha. Aina gave me some instructions to help complete my order and gave me additional discount. She was patient and helpful through out. Thanks Aina.

27 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank You Aina

I would like to thank Aina for her excellent help and support throughout my order process. She was very patient, responsive and really went the extra mile in assisting me with my orders. She answered my questions promptly and made everything smooth and stress-free.

Her kindness and great service truly made my shopping experience much more pleasant. Thank you so much, Aina, for your help and dedication

20 de maio de 2026
Opinião espontânea

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