When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Ver mais
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Leia as opiniões dos outros
Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Ver mais
FNP provide a great follow up service when I face some problem doing my ordering. They try their best to reach me with email, WhatsApp to make sure all my problem solved and get my order done. Aina is... Ver mais
I always come back to FNP for flowers and gifts for friends, colleagues and family. I wanted to give them a surprise and FNP never fail to help. On 27/7/26, Aina has kindly helped me with the delivery... Ver mais
Informações sobre a empresa
Escrito pela empresa
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Informações de contacto
444 Tagore Industrial Avenue, 787817, Singapore, Singapura
- 66531219
- support@fnp.sg
- fnp.sg
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love their service and bouquets
Love their service and bouquets! Aina was so helpful and kind. She whatsapped me immediately when I reached out and gave me an offer to complete my order. Will order again from fnp! Thank you for the great service!

Resposta da FNP
Extremely disappointed and…
Extremely disappointed and dissatisfied! Bouquet was messy and flowers didn't look fresh at all.
Image uploaded after the delivery was blur.
First time used the service and trusted through their ADS but extremely sorry to have trusted FNP. Service was in Bangalore.
If you’re considering Ferns N Petals…DON’T
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
Worst experience ever. If I could give zero stars, I would. For a company that focuses on gift delivery, often time sensitive, they failed at the most basic expectation: delivering within the selected time slot. My chosen delivery window was 6am to 4pm, and they had the entire day to deliver. Instead, the item only arrived several hours after the promised time, which disrupted my plans and ruined the purpose of the surprise.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot. There was no real tracking, no escalation, no accountability, and no local support for an urgent and time sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy and paste.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot—no real tracking, no escalation, no accountability, and no local support for an urgent, time-sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy-and-paste.
One of the leading florists that…
One of the leading florists that embrace technology.
Aina contacted me to follow up as I could not pay via the insta app.
She confirmed my order and send me a link for payment. Thumbs up for the follow up.
Lots of selection to choose from.
Delivery was on time, keep up the good work.

Resposta da FNP
Great service
Aina was very helpful with my order. She directed me very well in each step till payment done
Great service

Resposta da FNP
Had some problem with payment when I'm…
Had some problem with payment when I'm forgot to include my discount code. Aina was very helpful and did so very quickly. Thank you.

Resposta da FNP
Aina is very helpful throughout the…
Aina is very helpful throughout the process of choosing the right hamper for my client. Definitely coming back again!

Resposta da FNP
Aina was awesome in getting the payment…
Aina was awesome in getting the payment process completed successfully. I never expected such a great service.

Resposta da FNP
Ani is quick to respond and transaction…
Aina is quick to respond and transaction is hassle free. Thank you.

Resposta da FNP
Aina assisted me in placing an order
Aina assisted me in placing an order, and she is very customer-friendly :)

Resposta da FNP
Flowers are fresh and beautiful
Flowers are fresh and beautiful, service is also great 💗 thanks for the discount as well!

Resposta da FNP
Aina was helpful to the max
Aina was helpful to provide personalized, professional prompt and efficient service and advice. She was able to take my requests proficiently .

Resposta da FNP
This is my first and I should say i am…
This is my first and I should say i am going around to tell friends how good FNP with my order. Half way through i received text with assistant throughout and best of all with discount. Thank you so much! 😊

Resposta da FNP
Aina has been helpful and have made my…
Aina has been helpful and have made my order easier and faster! thank you for the wonderful service!

Resposta da FNP
Aina was quick to respond and helped me…
Aina was quick to respond and helped me with my order. A good experience.

Resposta da FNP
I was served by the staff Aina and she…
I was served by the staff Aina and she responded promptly to my concerns and made sure my order went through smoothly. Thank you.

Resposta da FNP
Aina was very helpful
Aina was very helpful. She responses promptly and provide relevant and easy to understand instructions. Thank you very much.

Resposta da FNP
Fast response and friendly service
Fast response and friendly service. Goooo

Resposta da FNP
I had a great interaction with Aina
I had a great interaction with Aina. I had some changes and questions for my order. She was able to help me so wonderfully and efficiently. I was able to place the order and cant wait for my family to receive their birthday order from FNP! Please give this employee a raise. Aina you are the best!

Resposta da FNP
First time ordering from this florist
First time ordering from this florist. Aina approached me on WhatsApp and helped me with my order. Really appreciated her friendly service.

Resposta da FNP
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