FNP Opiniões 

167
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Ver mais

Classificada 5 em 5 estrelas

Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Ver mais

Classificada 5 em 5 estrelas

FNP provide a great follow up service when I face some problem doing my ordering. They try their best to reach me with email, WhatsApp to make sure all my problem solved and get my order done. Aina is... Ver mais

Classificada 5 em 5 estrelas

I always come back to FNP for flowers and gifts for friends, colleagues and family. I wanted to give them a surprise and FNP never fail to help. On 27/7/26, Aina has kindly helped me with the delivery... Ver mais

Informações sobre a empresa

Escrito pela empresa

FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

167 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(167)

153 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love their service and bouquets

Love their service and bouquets! Aina was so helpful and kind. She whatsapped me immediately when I reached out and gave me an offer to complete my order. Will order again from fnp! Thank you for the great service!

22 de fevereiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Laurene,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 1 em 5 estrelas

Extremely disappointed and…

Extremely disappointed and dissatisfied! Bouquet was messy and flowers didn't look fresh at all.
Image uploaded after the delivery was blur.
First time used the service and trusted through their ADS but extremely sorry to have trusted FNP. Service was in Bangalore.

15 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If you’re considering Ferns N Petals…DON’T

If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.

If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.

Worst experience ever. If I could give zero stars, I would. For a company that focuses on gift delivery, often time sensitive, they failed at the most basic expectation: delivering within the selected time slot. My chosen delivery window was 6am to 4pm, and they had the entire day to deliver. Instead, the item only arrived several hours after the promised time, which disrupted my plans and ruined the purpose of the surprise.

What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot. There was no real tracking, no escalation, no accountability, and no local support for an urgent and time sensitive issue.

In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.

Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy and paste.

What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot—no real tracking, no escalation, no accountability, and no local support for an urgent, time-sensitive issue.

In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.

Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy-and-paste.

14 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One of the leading florists that…

One of the leading florists that embrace technology.
Aina contacted me to follow up as I could not pay via the insta app.
She confirmed my order and send me a link for payment. Thumbs up for the follow up.
Lots of selection to choose from.
Delivery was on time, keep up the good work.

2 de fevereiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Roland,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Great service

Aina was very helpful with my order. She directed me very well in each step till payment done

Great service

6 de fevereiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Yuxia,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Had some problem with payment when I'm…

Had some problem with payment when I'm forgot to include my discount code. Aina was very helpful and did so very quickly. Thank you.

4 de fevereiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Kamal,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina is very helpful throughout the…

Aina is very helpful throughout the process of choosing the right hamper for my client. Definitely coming back again!

4 de fevereiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Ivan,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina was awesome in getting the payment…

Aina was awesome in getting the payment process completed successfully. I never expected such a great service.

31 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Adrian,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Ani is quick to respond and transaction…

Aina is quick to respond and transaction is hassle free. Thank you.

30 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Ris,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina assisted me in placing an order

Aina assisted me in placing an order, and she is very customer-friendly :)

30 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear VJ,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Flowers are fresh and beautiful

Flowers are fresh and beautiful, service is also great 💗 thanks for the discount as well!

27 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Ally,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina was helpful to the max

Aina was helpful to provide personalized, professional prompt and efficient service and advice. She was able to take my requests proficiently .

26 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Purple,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

This is my first and I should say i am…

This is my first and I should say i am going around to tell friends how good FNP with my order. Half way through i received text with assistant throughout and best of all with discount. Thank you so much! 😊

25 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Yatadriandanialafi,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina has been helpful and have made my…

Aina has been helpful and have made my order easier and faster! thank you for the wonderful service!

25 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Syaz,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina was quick to respond and helped me…

Aina was quick to respond and helped me with my order. A good experience.

23 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Donny,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

I was served by the staff Aina and she…

I was served by the staff Aina and she responded promptly to my concerns and made sure my order went through smoothly. Thank you.

23 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Suba,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Aina was very helpful

Aina was very helpful. She responses promptly and provide relevant and easy to understand instructions. Thank you very much.

22 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Francis,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

Fast response and friendly service

Fast response and friendly service. Goooo

22 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Hwee,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

I had a great interaction with Aina

I had a great interaction with Aina. I had some changes and questions for my order. She was able to help me so wonderfully and efficiently. I was able to place the order and cant wait for my family to receive their birthday order from FNP! Please give this employee a raise. Aina you are the best!

21 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Kaur,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

Classificada 5 em 5 estrelas

First time ordering from this florist

First time ordering from this florist. Aina approached me on WhatsApp and helped me with my order. Really appreciated her friendly service.

21 de janeiro de 2026
Opinião espontânea
logótipo da FNP

Resposta da FNP

Dear Emy,

We appreciate you taking out time and giving your valuable feedback.

We are so happy that you are happy. We will do our very best to continue to not only meet, but exceed your expectations.

Flowerly Yours,

Team fnp.sg

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