Foilux Opiniões 

494
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stephanie, artist, creator, proprietor, is lovely to deal with. Thoughtfuly, reaching out to see if I would like to include a note as my order was a gift! My 3rd order, beautifully finished and pac... Ver mais

Classificada 5 em 5 estrelas

My foil art turned out amazing!! It's so intricate, and every little detail appeared perfectly. I emailed Steph shortly after ordering it because I had selected the wrong colour, she replied quickly a... Ver mais

Classificada 4 em 5 estrelas

Surprise flight ticket I just got mine in the main for my sisters birthday and I’m so so impressed with it. It came with fast delivery within 3-4 days and it’s just as expected on the picture. T... Ver mais

Classificada 5 em 5 estrelas

My scratch card voucher arrived within the time specified and was exceptional quality. Delivery deadlines were straight forward and clear when purchasing. Very good value for money given the qual... Ver mais

Informações sobre a empresa

  1. Loja de lembranças

Escrito pela empresa

We pride ourselves on producing high quality foiled prints and tickets, uniquely designed and crafted using a hand-foiled technique.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

494 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(494)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The product was amazing just as…

The product was amazing just as advertised and the quality of the paper was really good. The buyer was very considerate and made it exactly how I wanted it. I will definitely be using again and recommending to family and friends such a lovely way of giving a gift thank you

16 de janeiro de 2025
Classificada 5 em 5 estrelas

Most heart Warming and Unique

I have used foilux a number of times and the communication and design have been spot on. The end product is second to none such a personal touch. The company is fantastic service is perfect and the product produced has put smiles on many faces I will continue to use foilux as I have previously. Thank you very much
for a pleasant service and exceptional product

14 de janeiro de 2025
Classificada 5 em 5 estrelas

WORTHY OF 10 STARS

What can I say . . But AMAZING!!
From my initial contact for advice to ordering and then receiving was first class. The attention to detail on the tickets I ordered honestly blew me away and I will 1 million % be ordering again,
Thank You So Much

27 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Updated review.

Beware when ordering, they will cancel your order with no notice if you question communication or delivery. I had three 'nice' list scratch cards ordered for my granddaughters for Christmas eve, because I placed a review on TP after trying to make contact twice re checking delivery, my order was cancelled and I was accused of bullying. There is no excuse for a business to do this.

Update response to the below: there is no excuse for a business to cancel an order so clpse the christmas without a conversation or explanation - in your email to me you stated you had cancelled my order due to my TP review after not responding to my messages - as you said I explained i had been scammed and was recovering from a serious illness, so I had to rely on online shopping this year - you cancelled my order before I had any opportunity to explain - i think on your part, a knee kerk reaction and not thought out at all as you state below.

16 de dezembro de 2024
Opinião espontânea
logótipo da Foilux

Resposta da Foilux

I’m sorry to see this updated review and would like to clarify a few points. You emailed on Thursday, and I responded at 10am on Monday morning after seeing your follow up. For a small business during the busiest shopping period, this is not an unreasonable response time.

Your order was on schedule to be dispatched within the agreed timescales. In your email, you mentioned concerns about being “scammed” online three times this Christmas, which may have added to your worries.

I made the difficult decision to cancel your order after receiving your messages and review, as the tone felt unfair and accusatory. This is the first time I have ever had to do so, and it was not a decision I took lightly.

It’s disappointing to receive this review when I was working to fulfill your order as planned. I always strive to provide excellent service and clear communication.

Classificada 5 em 5 estrelas

Amazing

Amazing! Beautifully done and seller goes out of their way to make it more personable. Also arrived in promptly timing. Would definitely recommend and order again!

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommend

Such a great company! I asked if mine could be posted asap and she made sure to do that for me. Would definitely recommend and the design was perfect

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great products by great owner

An excellent product by an excellent business. Timelines and expectations are made clear when ordering - it’s on the customer to do a bit of reading comprehension!

I am extremely happy with my order from this small business and will definitely use again. The owner is genuine, the products are top quality.

1 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely beautiful!

Been ordering for a few years now and everything I’ve had has just been beautiful! If there is any issues, they are dealt with so quickly (even though any problems have been very very minor!). You can tell they are done with passion and care and I won’t use anybody else for any foil gifts or tickets. One of my fave small businesses!❤️

18 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Great quality. Item arrived within specified timeframe. Can’t wait to give my little girls their tickets on Xmas day.
Highly recommend.

6 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

5* every time

Having had several orders from Foliux now I can comfortably highly recommend to anyone wanting a personal touch to an experience / ticket gift. The service is always top notch and the end product is unique and high quality. Communication on orders has always been clear and delivery has always been within the advertised timescales. Thank you for great service and a really lovely product!

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality small business

I have made many orders with Foilux over the last few years. Every ticket I’ve ordered has been perfect, all information as I wanted it and packaged lovely, even with larger orders. I always ensure to check current delivery timescales and have never had a problem, prompt delivery. When I’ve contacted with a query response was professional and helpful. Would recommend and look forward to ordering again.

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bought some experience gifts for my…

Bought some experience gifts for my daughters, they are BEAUTIFUL! They have pictures of the animals on them, they even have been approved by Father Christmas. They came within the stated delivery time (it is Christmas so is obviously a busy time!) Have been following foilux a long time on Instagram and so pleased I have finally been able to order from them. Would highly recommend!

6 de dezembro de 2024
Opinião espontânea

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