Heartboxscotland Opiniões 

545
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love my Heartbox Scotland. Love that you have choices to customize your box or to do add ons. My daughter & I have been splitting the contents of our monthly gift box. But I made sure we both got a '... Ver mais

Classificada 5 em 5 estrelas

Always enjoy having the option to add to my Heartbox if I want. The items offered have always been first class and quality.

Classificada 5 em 5 estrelas

The products are great I look forward to receiving them every month it’s fun getting things from other countries

Classificada 3 em 5 estrelas

I’ve ordered add-ons before, especially the Julia Childs pieces. I did not receive the autumn add-ons I ordered, and last year I never received an add on necklace. And another time, when they offere... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças

Escrito pela empresa

Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

545 opiniões

5 estrelas
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1 estrela

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4,7

Todas as opiniões

(545)

97 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I love Heartbox

I love Heartbox. The items in the box are always top-notch and I love that you can make your own choices and add to the box. Also Gemma is the best!

12 de agosto de 2026
Classificada 5 em 5 estrelas

Love my Heartbox Scotland

Love my Heartbox Scotland. Love that you have choices to customize your box or to do add ons. My daughter & I have been splitting the contents of our monthly gift box. But I made sure we both got a 'Hielan Coo' Mug and Egg Cup in August. And Love the Sterling Silver Thistle Jewelry.

11 de agosto de 2026
Classificada 5 em 5 estrelas

The absolute best

The absolute best. Great customer service. Great products. All around great company. I've had to paste my monthly subscription for now due to financial issues but I hope to start it up again. I'm 69% Scottish so this means a lot to me

3 de abril de 2026
Classificada 3 em 5 estrelas

Coos arrived broken & still no response.

Coos arrived broken & still no response.

13 de julho de 2026
logótipo da Heartboxscotland

Resposta da Heartboxscotland

Hi Shelley, we have responded to all emails, we don't seem to have anything from you or this email address, we will have someone reach out to you.

Sending warm wishes from Scotland.
Gemma

Classificada 5 em 5 estrelas

Something to look forward to

This is something that my husband look forward to every month.
The boxes are never disappointing. We love getting the little book that goes over tje items in each box, new recipies, the word of the month.
So much fun!!

13 de julho de 2026
Classificada 3 em 5 estrelas

I love getting my heart boxes, but several boxes have come with broken items

I love getting my heart boxes. But I've had 2 that have come with broken items. I contacted you about the first one,and never received a replacement. It had honey and a little stuffed coo in it ,the honey didn't have the lid on it and the coo was covered with honey
I just received this months box and one of the salt/peppers shakers was broken. The tail on one of them is broken off. The box was a little crushed,bit I don't think enough to break anything, it looks like it might have been broken before it got packed.

13 de julho de 2026
logótipo da Heartboxscotland

Resposta da Heartboxscotland

Hi Kelly,

I’m really sorry to read this, particularly as you’ve now been unfortunate enough to experience an issue twice. This certainly isn’t the experience we want you to have with Heartbox.

Damages are generally very unusual for us, and we put a huge amount of care into testing and packing our boxes before they leave Scotland. Sadly, a small proportion of our Highland Coo salt & pepper shakers have been damaged in transit this month. We’ve identified an issue with the original product packaging which can allow the shakers to move, and we’ve already raised this directly with our supplier.

We’re replacing all affected sets this week and I’ve also reached out to you directly, as I want to investigate what happened with your previous replacement and make sure everything is put right for you.

I’m so sorry for the disappointment, Kelly.

Gemma
Heartbox Scotland 💙

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