Fonus Opiniões 

Great service, clear instructions, fast response.

Quick, easy - question answered

They are always very patient as I really don't know much about phones. I have switched to fonus full time as I love the service.

Detailed and descriptive explanations and answers. A little slow to respond to start, but later immediate responses. Need a phone number to talk - you are anchored to the chat-type of support.

I am british citizen and living in Manchester I bought fonus plan and start to calling they suddenly my out going calls block and tell me you cant use commercial/fraudulent/spam etc. I tell them my all calls you can see in contact list my family and friends I want to clear you ask with any contact number which you tell me it's wrong but they not answer and my calls still block I want to this is fraudulent work before they published its unlimited when you calls with your friends they stop the out going calls i want to say this company is not trust able so please don't waiste your time and money please no body answer after and no respond you when you want to ask .Regards
My fonus Number is 07441428579

Very good experience using fonus technical aid to guide through different services such as transfer of eSIM to a new phone .

I’m about a month into trying to get support from Fonus and I still don’t have meaningful answers to basic questions. Messages sometimes go unanswered for a week at a time, and most replies just repeat the Fair Usage Policy rather than addressing what I’m actually asking.

I wanted to like Fonus because the pricing and “international unlimited” concept is really appealing for travelers. When it works, it’s convenient to have one plan that’s meant to function across countries. Unfortunately, my experience has been that “unlimited” comes with throttling for “excessive use,” even when you’re using the service normally on the go. They say my line was throttled for “excessive use,” but they won’t clearly explain what specific rule I supposedly violated beyond “high data usage” on an unlimited plan. The biggest issue is that they appear to throttle once you hit some internal data range, but they will not clearly specify what that threshold is. I repeatedly asked: when does throttling happen on the unlimited plan, what is the internal limit, and how can a customer stay compliant—and they just don’t answer.

Customer support has been the most disappointing part. It has taken weeks of back-and-forth to get no meaningful responses, and many replies just repeat talking points without providing clear, actionable guidance on what level of data use triggers throttling. I’ve also had issues with core plan features like calling—my number has not worked reliably when I needed it—and at one point my service stopped working entirely while I was still trying to get answers.

If you’re a very light user and don’t need dependable support, it might be okay. But if you rely on predictable data while traveling, need your phone number to work consistently, and expect timely customer support, I would be cautious and consider other options.

very fast and capable service, completely satisfied, I will highly recommend them

SCAMMERS.
It’s disgusting.
Service was bad. Customer service was even worse.
I leave FONUS and ported out my phone to another company but they charge my credit card for 3 months after that
SCAMMERS.
Try to avoid them at any cost

Fonus just cut my services peerwnding that i used too much data. Rhey say its a term violation. Everywhere they advice UNLIMITED. The say that I just have to check the terms. What i sid and its never mentionne anywhere that their is a maximum of data use. And no where that after a specific amount of data use ita a violation of their terms. That company juste.abuse and take your money but don't give the service

Since the first day, im unable to stream, take 10 or 15 minutes to load, and stop and freeze every 2 minutes.
Just navigate on internet, facebook take 5 or 10 minutes to load a page.

I write to support the first day and then many times, and the answer is got his, I have the max plan, what is the most expensive one and that im " throttled" so i have to read the condition of use of their service. Thats the answer ive got from Émilie, of Fonus support. Im in Canada, and with all other cell ohone company i never ever had any trouble to use 5G and stram, or work. But with Fonus, i just took 60$ and trow it to garbage because they dont care about your experiences and the fact that you cant use their service on 5G as they sell and advise everywhere. They just take your money and dont care after that.

Really the worst ever mobile/internet services i had in my life.

I'm in Puerto Vallarta for the winter. Fonus mobile uses Movistar for data, it constantly disconnects making it very difficult and unreliable. I contacted customer service and I was rudely told that if I don't like the service, I can stop using it. Not the response I thought I would get from a reputable company.

Excellent service for a superb product.

They helped clarify my concerns, doubts, and more. When it is time for a new phone plan, I will purchase a plan with Fonus.

Quick reponse to my questions.

Had a lot of trouble getting it set up despite in depth screenshots and details given to clarify my situation. Customer care is hopeless. Just informed them that I will be unsubscribing and wished for a refund, due to barely getting any use out of it.

Good product, good service. Thank you.

Great experience and network connection issues were resolved immediately. Staff is friendly too.

over a year of service with Fonus couldn't be happier and generally very fast service if needed thank you!

Rare issues, but when they do happen, there is always a quick resolution with their chat support from their website.

Otherwise, great speeds in Canada on Bell 5G getting fast speeds and can roam on Telus and Rogers. I’ve also had no issues roaming internationally in Spain and South Korea getting 5G speeds.