Foundation Opiniões 

189
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a broker I had an unusual case involving a self-employed applicant. The team at Foundation were incredibly helpful from my initial enquiry, working closely with me to understand how much they c... Ver mais

Classificada 5 em 5 estrelas

I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Ver mais

Classificada 5 em 5 estrelas

Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just a really straightforward scam! Targeting the low-income, i.e. desperate and perhaps less financially literate people. Maybe one of the most disgustingly predatory arrangements I've ever seen. Do... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.


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4,1

Bom

TrustScore: 4 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(189)

18 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Overall the process was very easy and…

Overall the process was very easy and stress free. Simple process for the application, underwriting was quick and the valuation came back promptly.

15 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 4 em 5 estrelas

My first time using FHL

My first time using FHL for a client limited company BTL and despite my initial reservations everything went better than expected.

From the ease of discussing my clients specific case to ensure it fits, ability to review declined DIP (due to incorrect entries on Equifax credit file) and ability to overturn, relatively smooth application process with a user friendly system, ease of submitting associated documentation and keeping the required documentation request reasonable and not asking for the kitchen sink like some lenders.

Overall the process was very easy and stress free.

Only point stopping the 5 star is the inability to physically speak to the case handler (unless they call you) and having to wait for them to pick up your note from the online system. However this did not cause to much of a probem

22 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

easy to work with

easy to work with, clear updates and ability to speak with team, no delays with processing or decisions, overall excellent

23 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Speedy underwriting

Simple process for the application, underwriting was quick and the valuation came back promptly. Small query over the use of the property, but you listened to what I said and made a mortgage offer immediately after.

22 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

The staff here are very helpful

The staff here are very helpful. No long wait for calls to be answered and no feeling of being passed around departments - the person who answers takes ownership of each enquiry.

17 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Job well done

The process was straightforward, it was fast, uncomplicated, not excessive shopping lists and clear communication.

16 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

I believe FHL have an excellent team to…

I believe FHL have an excellent team to support brokers and getting through some tricky situations that require a certain amount of holistic and sensible approach.

1 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Great flexibility, broker support and processing time

Great flexibility, broker support and processing time. An excellent lender. Highly recommend

2 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

An understanding and personal view…

An understanding and personal view point mortgage assessment, all conducted in a timely manner.

2 de maio de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

excellent communication

excellent communication , responsive and common sense underwriting .

12 de abril de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

The best BTL and Ltd Co BTL Lender

I have placed a number of BTL and Ltd Co BTL cases with Foundation over the past couple of years and have found them to be the best lender to deal with by some distance. One one occasion, this included 14 applications in one day for a Portfolio BTL Landlord and the whole process was completed within a few hours due to the ability to 'copy' cases across for the same client. The intermediary website is excellent and the post application service is also quick and straight-forward. Rates have also been good in recent months with free valuation options. In recent months both my BDM Cheryl and UW Rob have been excellent on service and a pleasure to deal with.

10 de abril de 2024
Opinião espontânea
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Mortgage finance

Always a very good experience with Foundation. Access to and discussion with decision makers is second to none.

5 de abril de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Foundation couldn't have done more to…

Foundation couldn't have done more to get my clients mortgage to offer; always attentive and went out of their way to help out! Thank you

4 de abril de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Another good experience dealing with Foundation

Another good experience dealing with Foundation on the regulated side. Great communication from both my BDM Fiona Robertson and also the underwriter on this particular case Eleanor. Case was not straight forward but it was underwritten with a proactive point of view and such a great outcome for the client when the rest of the high street turned her down.

21 de março de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Very quick response to changes we had…

Very quick response to changes we had to make. Sally the underwriter went out of her way to get a new offer produced which was very much appreciated

13 de março de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Excellent service and support

Although the application has not fit the criteria, the exception has been made. Great support and service from the underwriter Rob Dickinson and BDM Sheryl Power. Thank you :-)

29 de fevereiro de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Fantastic Service

Denise the underwriter was very personal and very human about the whole process

29 de fevereiro de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Amazing

Amazing, quick and efficient service, a pleasure to work with - happy clients too!

28 de fevereiro de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Classificada 5 em 5 estrelas

Foundation are always a pleasure to…

Foundation are always a pleasure to deal with, nice and clear communication from the start of the process with a smooth system that makes keying an application a breeze.

Fiona Robertson is a superb help with all of my more specialist cases and always comes back to me in a timely manner.

1 de março de 2024
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Resposta da Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

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