The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago! I was so happy to find a pai... Ver mais
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Good Morning Thanks for the amazing service and delivery of the Tiffany Pearl Bracelet I’ve just received this morning my wife loves it a gift for 30 years anniversary Kind Regards Roger
A empresa respondeu
Very helpful communication when my purchase was a day late by Royal Mail. Been looking for this Tiffany cable car charm for a few years, delighted with it.
A empresa respondeu
Second purchase made through this company. Professional service. Item revieved promptly and as described. Would highly recommend Foxhills
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Informações sobre a empresa
- Joalheiro
- Avaliador de jóias
- Comprador de jóias
- Ourivesaria
- Reparação de jóias
- Reparação de relógios de pulso
Escrito pela empresa
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Informações de contacto
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, Reino Unido
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
4,6
Excelente
514 opiniões
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Resposta da Foxhills Jewellers
Hi Chris, Thank you for taking the time to review us. We are pleased you have a very happy wife! :-) Please get in touch if we can assist with any of your jewellery needs in the future.
Resposta da Foxhills Jewellers
Hi John, Thank you for taking the time to review us.
We are pleased to hear you were happy with your purchase. Please do let us know if we can help with any of your future jewellery needs going forwards.
Simply amazing
I just want to say a massive thank you, your customer support and delivery timing was impeccable, honestly by far the best jewellers I have ever dealt with. I can't thank you enough for the incredibly fast responses and assurances from yourselves. You made my fiancées 30th birthday amazing and that means the world to me.
6 de agosto de 2025
Resposta da Foxhills Jewellers
HI Danny, you are more than welcome. We are pleased to hear she had an amazing 30th Birthday! Please get in touch should we be able to help with any of your jewellery needs going forwards :-)
Tiffany chain
The website was easy to use and the response to my order was perfect, I will certainly be recommending to friends and family.
1 de agosto de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi John, Thank you for taking the time to review us, we are pleased to hear you will be recommending us. Please do get in touch should we be able to help you with any of your jewellery needs going forwards. :-)
terrible please avoid
terrible please avoid. i purchased from their online store an item for £1800. To be told after the money had been sent via a valid "Shop"purchase and funds taken immediately from my bank account, that they would not accept over £1k and they would issue a refund. A week later i am still waiting the refund to be returned to my bank account and they cancelled the transaction so I have neither goods nor money. honestly, what retailer who advertises and has an online portal via "SHOP" then subsequently cancels transactions because " a client could use chargeback"!!! if you don't like the method then don't offer it to clients.... stop these problems at source please.
6 de agosto de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi Steve,
Thank you for taking the time to review us.
We are sorry to hear this didn't go smoothly for you.
During the online chat you had with a colleague prior to purchase, they had requested payment via BACS due to the high value item you were attempting to purchase however it seems you were already in the process of making the payment before you received the message.
Like many other similar businesses, we have been subjected to fraudulent transactions and financial losses and because of this (which we are not protected against), we have been forced to make changes to the way we handle larger transactions to protect our business.
A refund was initiated by us immediately after you made the payment however as you know the merchant centres take time to process this.
We have maintained contact with you during this period and we apologise for any inconvenience caused.
Resposta da Foxhills Jewellers
Hi Pauline,
Thank you for your lovely review.
We are pleased to hear you are happy with your purchase and the speed of the delivery.
Please let us know if we can assist with any of your jewellery needs going forwards. :-)
Second time purchasing from Fox’s
Second time purchasing from Fox’s, this time we bought 3 Tiffany bracelets, although the service is excellent and very speedy we also thought it would have been a good gesture when we asked for a better price.
That said I won’t stop me using them again!
I’m already ready keeping a look out for something!
4 de agosto de 2025
Resposta da Foxhills Jewellers
Hi Julia,
Thank you once again for purchasing from Foxhills.
We are pleased to hear you are already on the lookout for something else!
Weekly we are always adding new stock on so please keep any eye out! :-)
Excellent staff and great…
Excellent staff and great communication. I had an issue with Royal Mail delivering the item and they helped in every way they could even when they didn’t need too. I would definitely recommend.
6 de agosto de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Thank you for your lovely feedback. We were pleased to be able to assist you with your issue. Please get in touch should we be required for any of your jewellery needs going forwards :-)
Resposta da Foxhills Jewellers
Thank you for your lovely feedback, we are pleased to hear you were happy with the service provided. :-)
Fast and efficient service
I recently decided to sell some preloved Tiffany jewellery that I no longer used. Better to have the cash in my purse rather than unworn jewellery in a drawer at home. Excellent communication and service throughout. Easy process which was fast and very efficient. Would definitely sell to again in the future.
31 de julho de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi Sally,
Thank you for taking the time to review us.
We are pleased to hear you were happy with the service provided.
Please do not hesitate to get back in touch should we be able to help with anything else in the future. :-)
Resposta da Foxhills Jewellers
Hi Kevin,
Thank you for taking the time to review us.
We understand people concerns when buying jewellery.
Please do not hesitate to get in touch if you have any jewellery needs going forwards, we would be happy to assist. :-)
Item not the same as the photo
I ordered a necklace as in the photo shown on the website. What they don’t tell you is that you don’t get the item in the photos. The item I received has scuffs down one side and they would not accept this. It is not the necklace shown in the photos. They will take a return but will not refund postage even though the item is not as described or photographed. Buyer beware of what you may receive.
17 de julho de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi Nicola, Thank you for your review.
The item purchased was preowned as described and some of these items can have slight marks on as they are preowned items, our images do reflect the items condition along with the condition rating given in the description.
We are sorry you're not entirely happy with your purchase and we will refund you once you once we have received your return.
Great ordered item came next day
Great ordered item came next day . Great service
11 de julho de 2025
Resposta da Foxhills Jewellers
Thank you for your purchase and your lovely review.
Please let us know if we can help you with any of your jewellery needs going forwards.
Very good service from start to finish
Very good service from start to finish, delivery wasn’t cheap but it was fast and secure and with a expensive item that’s all I could’ve hoped for, I’ll definitely use them again
11 de julho de 2025
Resposta da Foxhills Jewellers
Hi Craig,
Thank you for your lovely review.
We ship all our items quickly, securely and fully insured.
Please let us know if we can help with any of your jewellery needs going forwards.
Wrapped and packed perfectly
Wrapped and packed perfectly
Delivered really fast
Great jewellery
Just as described
4 de julho de 2025
Resposta da Foxhills Jewellers
Thank you for taking the time to review us, we are pleased to hear you were happy with your purchase and the speedy delivery. Please let us know if we can help with any of your jewellery needs going forwards.
I have bought a couple of items of…
I have bought a couple of items of jewellery from Foxhills. Both items were pre-loved in excellent condition. Beautifully packaged and very fast delivery.
I would highly recommend!
2 de julho de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi Genine, Thank you for taking the time to review us.
We are pleased to hear you were happy with yo0ur purchase and would recommend us, please let us know if we can help you with any of your jewellery needs going forwards :-)
Great product and service
Great product and service. The only reason I haven’t given 5 stars is because they wouldn’t accept a credit card ( despite payment taken in the 1st instance and having to wait 3 days before a refund) and having to then make a bank transfer for a purchase of £2500.
30 de junho de 2025
Resposta da Foxhills Jewellers
Hi David, Thank you for taking the time to review us and for your purchase.
We are pleased to hear you were happy with your item and our service. Please let us know if we can be of assistance with any of your jewellery needs going forwards. :-)
Excellent choice
The item matched the description perfectly and was delivered the next day as promised. I also called the store beforehand for some advice, and the lady I spoke to was both helpful and knowledgeable. Overall, I’m very pleased with the purchase.
13 de junho de 2025
Resposta da Foxhills Jewellers
Hi Tatiana, Thank you for taking the time to review us and for your purchase. We are pleased to hear you were happy with your item and the help provided over the phone. Please let us know if we can help with any of your jewellery needs going forwards. :-)
Resposta da Foxhills Jewellers
Hi Neil, Thank you for your lovely review, we are pleased to hear you were happy with your purchase :-)
Do not go here
After paying a £40 deposit all I asked was for the clasp of a family heirloom watch to be fixed to fit my wrist. They had my watch 3 months and never fixed this. When I initially was told it was fixed I had voicemails telling me my watch did not work and I would not be able to wear it (they didn’t realise it was a wind up watch). I went to collect it and instead of the clasp they fixed something completely different I did not ask for. Then they said they would get the clasp fixed for me the same week they sent it off (I have messages to prove this) and I didn’t not hear anything until I called them a month later and it had still not been done. I went to pick up my watch which had been not cared about or fixed in the 3 months they had it. Do not go here and go to a proper jewellers who know what they are talking and doing.
4 de junho de 2025
Opinião espontânea
Resposta da Foxhills Jewellers
Hi Emma, Thank you for your review. Sadly the workshop that carries out this particular watch repair, that person was taken seriously ill and this was the reason why the work couldn't be completed. I'm not sure if this was communicated to you or not? We do apologise for this. We do have another person now available should you wish to return to have the work completed.
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