Fracture Opiniões 

705
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Ver mais

Classificada 2 em 5 estrelas

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Ver mais

Classificada 5 em 5 estrelas

Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints cre... Ver mais

Informações sobre a empresa

  1. Impressão de fotografias

Escrito pela empresa

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

705 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(705)

111 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Color is very different than the file I…

Color is very different than the file I sent, very disappointed in the quality of the glass print. Will not be ordering again.

6 de abril de 2025
Opinião espontânea
logótipo da Fracture

Resposta da Fracture

We're so sorry your print turned out like that, Kathleen! We have a 100% Happiness Guarantee on every order and we'd love to make this right for you. Our team has just replied to your email to get that started right away.

Classificada 2 em 5 estrelas

Product didn't match ads.

The product fell short of my expectations based on online and TV ads, which showed an image directly transferred onto glass. Instead, what I got looked like a photo printed on paper sandwiched between foam and thin glass. The high-resolution image I uploaded was also compromised, resulting in a dark, low-resolution, grainy photo. Meant as a hospitality gift, I'm actually embarrassed to give this cheap-looking and feeling photo to anyone.

8 de abril de 2025
Opinião espontânea
logótipo da Fracture

Resposta da Fracture

We're so sorry to hear your order turned out like that, Harrison! We certainly don't want you stuck with a gift that isn't up to par; we have a 100% Happiness Guarantee, and would love to get you a new print that looks better, or your money back. Just send our team an email to support@fractureme.com with your order number, and we'll take care of that right away.

Classificada 5 em 5 estrelas

Beautiful workmanship

Beautiful workmanship. My client was extremely pleased with the results. I will be using Fracture for more projects as well as for personal use. I highly recommend them to anyone.

5 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We had a picture of ice hockey player

We had a picture of ice hockey player, Ovechkin scoring goal #888 with a large portion of it white ice. The fracture didn’t come out quite as expected but without any question they fixed it and I received a new fracture in only 2 days. It looks great and now the Gr8 8 is hanging proudly.

4 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Lifelike

The picture is clear with great contrast. It came well packaged. I agree with others that it is priced pretty high.

3 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Gorgeous work!

I absolutely love the glass print. Originally I had the photo done in ceramic and it got broken. When I found Fracture I ordered one close to the size of my original and I thought it would look the same. I couldn't be more wrong. It was far superior. Thank you for your attention to detail and careful work and reasonable price.

19 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Picture looks great, contrast was perfect.

Picture looks great, got two 6x5, one as a gift. Would have liked the larger size but the price it too high.
I was worried about the cropping & the contrast with the snow in the image. It all looks great.
Would purchase more and larger but the price makes it prohibited.

Shipping to Canada was expensive with a further charge on receiving because it was shipped to me by Canada Post. Possibly using FedEX or another it could be less expensive.

8 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top quality

They were extremely kind and accommodating. I had submitted a design that got cropped in the production process. It was a $1000 order. They allowed me to submit new files, they corrected the cropping, and resent the glass frames free of charge. Top quality service. The rep that dealt with my case was also very polite and friendly. Thanks E.C.

11 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing! From the quality and beauty of the product all the way to their customer service and you're happiness with the product. I had a slight concern with something and it was dealt with it quickly, professionally and kindly. So thank you. I love this company.

6 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love Fracture

I love Fracture. The prints they created for me are absolutely beautiful in my new rental. And their customer service is truly amazing. I have been into photography for many years. I've always admired the glass prints when I went to art shows and now I can create them at a fraction of the cost that I'd have to pay at an art show. I had a couple of issues with some of the prints I made and Fracture replaced them no questions asked. Tyler, one of the customer service reps, is great to work with. I will absolutely be using Fracture again to buy some prints for my kids homes. Just be aware that they are very fragile, so handle them with care!

13 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

Thank you… thank you, thank you! Our glass prints are great. We had a problem with our second order as it was damaged during delivery… but you got it replaced in record time. Appreciate it!!

6 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Friends are raving!

I suprised my friend with an 8" x 10" favorite headshot of herself. She was thrilled, and her family is raving! We agreed that a Fracture mounting gives her portrait a polished look. This is beautifully done! Thanks for making this gift special.

26 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Photos

I have bought 8 glass photos from Fracture and all of them are beautiful. They are crisp and clear and the colors are vibrant. I will certainly be ordering more in the future.

2 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

spectacular

This is the second order from them, and I am 100% delighted! The quality is fabulous and I'm so happy its made in the USA. Could not be happier

19 de fevereiro de 2025
Opinião espontânea

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