Fracture Opiniões 

705
•
TrustScore: 4.5 em 5

4,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Ver mais

Classificada 2 em 5 estrelas

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Ver mais

Classificada 5 em 5 estrelas

Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints cre... Ver mais

Informações sobre a empresa

  1. Impressão de fotografias

Escrito pela empresa

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

705 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(705)

111 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is my 3rd Fracture

This is my 3rd Fracture. They all look great. The colors are so vibrant people think they are paintings. I’m looking through my camera roll for more pictures to get Fracture’d.

11 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The first submission I sent didn't turn…

The first submission I sent didn't turn out like what I was expecting. I sent a message to let them know that I was unhappy with it. I made some simple modifications and they quickly sent me another and I was ecstatic with the results. I've had 2 other experiences with Fracture and have been very pleased!

29 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The picture was lovely

The picture was lovely! I selected landscape and I would have thought the hole for hanging would have been at the top of the picture. Instead, it was on the right side of the photo.

24 de maio de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Good Product Poor Customer Service

The prints were great. The "frame" that they came in was cut wrong and after one week and 4 emails to customer service, I still have not heard from them. Good product poor customer service. Better hope that they get it right the first time.

10 de maio de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointed

The photo of the eclipse from a prime location was a once in a lifetime shot. I had expected the glass print to be flawless as I had heard that Fracture was known for its high quality. I was very disappointed to find a flaw at the top edge on the left side, where the dark sky was broken by a slight blob of white. The only way I see to hide the flaw is to put the glass print in a frame. I had planned to order larger prints of a scenic view from my home and display them on a full wall. I will find another company!

12 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Overall I'm happy

Overall I'm happy with the quality of the print. The resolution is good and the print quality is great. My only complaint is the sizing of the prints. They are an odd size and don't fit the standard print sizes of 8x10, 11x14, etc. The automatic cropping applied cuts off a lot of your picture which may be of importance. I would have ordered more but the images I wanted to use had unacceptable cropping on either side so I couldn't use them.

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love their product

Absolutely love their product. Had a slight issue with one. I emailed the and they sent out a new perfect frame within a couple of days. No questions asked. Just sent out a new one.

6 de maio de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

The disappointed

The picture I sent was of my grandson with the Canadian Rockies in the background; what I received was a picture, emphasizing my grandson, but hazing out the mountains. I don’t know how best to describe it, but it was not the picture that I had sent. This is a Mother’s Day gift and while I know she will be glad to see her son, but she knows what the real picture had look like and I know we will be disappointed that the mountains were not captured in the picture.

2 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

I ordered an extra large print and a square one. The XL came first and I was honestly disappointed in the quality. The photo looks grainy and the color is off. My smaller photo came a couple days later and it is also grainy. Seems that is wasn't a fluke on the large one.
Just not what I expected.

8 de maio de 2025
Opinião espontânea
logótipo da Fracture

Resposta da Fracture

We're so sorry to hear your orders turned out like this, Tammy! We have a 100% Happiness Guarantee on every order and we'd love to make this right. Our team has just sent you an email with more details to get that started for you.

Classificada 5 em 5 estrelas

Great Quality! Great Service!

We recently ordered 21 images from Fracture, and the experience exceeded expectations from start to finish. The quality of the prints was outstanding with crisp, vibrant, and professionally finished images. The production and shipping process was impressively fast. I had a few questions during the process and reached out to Customer Service, who responded quickly and provided five star support. As the Marketing Manager at Auld & White Constructors, I truly appreciate when a company delivers both exceptional products and service. Fracture did just that.

6 de maio de 2025
Classificada 5 em 5 estrelas

I was blown away

I was blown away with the quality. I did the art work and the printing was fabulous. I will use this service again. The pictures were clear and really stood out. I had 3 prints in graduated sizes. I planned on keeping one, at
This point I want to keep them all!!!

22 de abril de 2025
Opinião espontânea

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