Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Ver mais
A empresa respondeu
We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Ver mais
Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints cre... Ver mais
Informações sobre a empresa
Escrito pela empresa
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Informações de contacto
13000 Tech City Circle, 32615, Alachua, Estados Unidos da América
- support@fractureme.com
- fractureme.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I bought the Fracture picture as a gift
I bought the Fracture picture as a gift. As far as I know the recipient loved the picture.
This is my 3rd Fracture
This is my 3rd Fracture. They all look great. The colors are so vibrant people think they are paintings. I’m looking through my camera roll for more pictures to get Fracture’d.
The first submission I sent didn't turn…
The first submission I sent didn't turn out like what I was expecting. I sent a message to let them know that I was unhappy with it. I made some simple modifications and they quickly sent me another and I was ecstatic with the results. I've had 2 other experiences with Fracture and have been very pleased!
The Fracture website is easy to use and the prints are beautiful
The Fracture website is easy to use and provides an excellent visual of what your print would look like. Both sets of prints that I’ve ordered have come quickly and were exactly as depicted on the website. They look fantastic!
The picture was lovely
The picture was lovely! I selected landscape and I would have thought the hole for hanging would have been at the top of the picture. Instead, it was on the right side of the photo.
I was very happy the way that the photo…
I was very happy the way that the photo of my beloved cat came out. I would recommend your service to anybody seeking a great picture.
Good Product Poor Customer Service
The prints were great. The "frame" that they came in was cut wrong and after one week and 4 emails to customer service, I still have not heard from them. Good product poor customer service. Better hope that they get it right the first time.
Disappointed
The photo of the eclipse from a prime location was a once in a lifetime shot. I had expected the glass print to be flawless as I had heard that Fracture was known for its high quality. I was very disappointed to find a flaw at the top edge on the left side, where the dark sky was broken by a slight blob of white. The only way I see to hide the flaw is to put the glass print in a frame. I had planned to order larger prints of a scenic view from my home and display them on a full wall. I will find another company!
Overall I'm happy
Overall I'm happy with the quality of the print. The resolution is good and the print quality is great. My only complaint is the sizing of the prints. They are an odd size and don't fit the standard print sizes of 8x10, 11x14, etc. The automatic cropping applied cuts off a lot of your picture which may be of importance. I would have ordered more but the images I wanted to use had unacceptable cropping on either side so I couldn't use them.
Absolutely love their product
Absolutely love their product. Had a slight issue with one. I emailed the and they sent out a new perfect frame within a couple of days. No questions asked. Just sent out a new one.
The disappointed
The picture I sent was of my grandson with the Canadian Rockies in the background; what I received was a picture, emphasizing my grandson, but hazing out the mountains. I don’t know how best to describe it, but it was not the picture that I had sent. This is a Mother’s Day gift and while I know she will be glad to see her son, but she knows what the real picture had look like and I know we will be disappointed that the mountains were not captured in the picture.
What a great company to do business…
What a great company to do business with. Quality of the product is great. The order turn around time is impressive. Fracture keeps memories visible. Great for gift giving as well!!
Disappointed
I ordered an extra large print and a square one. The XL came first and I was honestly disappointed in the quality. The photo looks grainy and the color is off. My smaller photo came a couple days later and it is also grainy. Seems that is wasn't a fluke on the large one.
Just not what I expected.

Resposta da Fracture
Great Quality! Great Service!
We recently ordered 21 images from Fracture, and the experience exceeded expectations from start to finish. The quality of the prints was outstanding with crisp, vibrant, and professionally finished images. The production and shipping process was impressively fast. I had a few questions during the process and reached out to Customer Service, who responded quickly and provided five star support. As the Marketing Manager at Auld & White Constructors, I truly appreciate when a company delivers both exceptional products and service. Fracture did just that.
Absolutely amazing reproduction of the…
Absolutely amazing reproduction of the photos.
Decent price and fast turn around.
I was blown away
I was blown away with the quality. I did the art work and the printing was fabulous. I will use this service again. The pictures were clear and really stood out. I had 3 prints in graduated sizes. I planned on keeping one, at
This point I want to keep them all!!!
Quality great
Quality great, easy to hang and crispness of photo excellent!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







