Fragrance London Opiniões 

54
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This site has some very good offers. I was in two minds before buying but I had delivery with in 48 hours of placing the order and it waa high value item. Really pleased with the service and prompt de... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Superb price! I was slightly sceptical at first as it seemed too good to be true, and not heard of the website before, but sure enough I received a genuine new/sealed aftershave in very fast delivery... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered a perfume end of September for a bday on the 9th of October. There was a labelling issue due to Royal Mail. I went to the local Royal Mail depo to resolve and they told me it was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was initially hesitant after seeing some mixed reviews but I am really glad I ordered from Fragrance London. The fragrance arrived quickly, beautifully packaged and 100% authentic - exactly the same... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de fragrâncias e aromas
  5. Loja de cosméticos

Escrito pela empresa

We have been established since 2012 and carry a wide range of branded perfumes, gift sets, sunglasses, with over 80 brands and nearly 2000-plus products. We sell only genuine authentic perfumes sourced within the UK from our trusted suppliers. Our supply chain is robust and trading standards approved. Hence, you can purchase from us with full confidence. We have a 30-day returns/exchange policy for all our products, subject to items returned unopened and unused. All purchases above £50.00 qualify for free delivery. All our deliveries are Royal Mail tracked, requiring signature. Buy from us with confidence and save with us throughout the year.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(54)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality products at affordable prices.

Genuine products at reasonable prices. They often have offers and promotions on their products. My product arrived promptly and well packaged. Thoroughly recommend.

9 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

We thank you for your great feedback which reflects your entire experience on www.fragrancelondon.com. Your feedback is extremely valuable and hope to see you soon.

Classificada 5 em 5 estrelas

Great prices and service

Purchased several times from this store and always the best prices and offers. Great quality and service.

8 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you for sharing your experience and noticing our prices and offers. We require poistive customers like you and usually not all customers leave feedback. Your feedback and rating is very valuable to us.

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Products arrived on time & well packaged.

14 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you for your valuable feedback, rating and acknowledgement. We hope you visit us again at www.fragrancelondon.com

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery. Authentic product.

13 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you for your valuable feedback and 5 star rating it means a lot to us. Hope to see you soon on Fragrance London.

Classificada 5 em 5 estrelas

I recently ordered a fragrance and had…

I recently ordered a fragrance and had a fantastic experience. The website was easy to navigate, checkout was smooth, and my order arrived quickly with excellent packaging to keep the bottle safe. The fragrance was 100% authentic and exactly as described. I also appreciated the regular updates on shipping, which gave me peace of mind. Overall, very professional service and I’ll definitely be ordering again. Highly recommend!

1 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you for valuable comments and positive feedback, really appreciated.

Classificada 5 em 5 estrelas

I had such a fantastic experience with…

I had such a fantastic experience with Fragrance London! The selection of perfumes is incredible – they have all the classics as well as some unique finds you won’t easily get elsewhere. My order arrived quickly, beautifully packaged, and the attention to detail really stood out. The fragrances are 100% authentic and last all day, which is exactly what I was hoping for.

I was pleasantly surprised at the prices too – I managed to get Calvin Klein Euphoria for nearly half the price compared to high-street stores, picked up Paco Rabanne 1 Million at a much better deal than Boots, and even found Armani Si at a price I couldn’t find anywhere else online. Such amazing value for genuine products!

Customer service was also excellent – very polite, helpful, and quick to respond to my queries. It’s rare to find a perfume store that combines quality products, great prices, and genuine care for their customers.

I’ll definitely be shopping here again and recommending them to friends and family. Truly a hidden gem for anyone who loves perfumes!❤️❤️❤️❤️

12 de setembro de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you for your really postive feedback. Very seldom customer leaves such a great feedback, really appreciated.

Classificada 1 em 5 estrelas

They sell fake perfume avoid as you…

They sell fake perfume avoid as you cannot return an opened bottle ?
How on earth would you know unless you opened it…… scammers avoid.

Will go via card company now for refund.

1 de agosto de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

We are sorry to hear about your experience. We are trading since 2012 and are extremely reputed organisation trading on all online platforms. Due to health and safety reason we do not accept item once opened, used and retrurned. Sincere apologies.

Classificada 1 em 5 estrelas

Don't be fooled - this is not a real company

Really wish I'd read these reviews before choosing to purchase a perfume for my wife from Fragrance London. Ordered two weeks ago and much like everyone else, item not delivered and zero communication. I tried calling but they have pulled the old 'This number is not in use at this time - please send an email instead.' Give it a go - 01908 151987. And of course no response to the email. Don't be fooled! Don't give your money to a bunch of crooks. You have been warned.

28 de julho de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

We are sorry abour your experience. We always recommend to send us email however you can also contact us our team via whats app.

Classificada 1 em 5 estrelas

STAY AWAY Order never arrived

Order never arrived neither been given a tracking number. Been contacted after a week by the customer service telling me the order been refused, with an attached from Royal Mail not showing the full address order sent to. I asked for a proof and I have CCTV home can prove no delivery been attempted. Deducted postage fees, and sent a refund without these. Unprofessional, unreliable service. DO NOT BUY FROM THEM DESPITE THE LOWER PRICES

4 de julho de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Firstly acceppt our sincere apologies for any inconvenience caused. Your item was shipped via royal mail tracked delivery requiring signature. If you fail to collect then we comply with our returns policy clearly stated on the website.

Classificada 1 em 5 estrelas

Order never arrived

Order never arrived. “Tracking” remains the same as day of order. Shipping company not given and Fragrance London wants me to download an App to track. Never had this with any other company in over 20 years ordering online.
Emailed Fragrance London and received a very general reply but nothing further. PayPal refunded.
Avoid. Might seem a little cheaper than elsewhere but I doubt you’d receive great service. Or indeed your order.

16 de junho de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Accept our sincere apologies however all items we dispatch are royal mail tracked requiring signature. In your case the item was lost by royal mail resulting in delay however refund was duly applied.

Classificada 1 em 5 estrelas

Avoid This Company

This is a shady company. I ordered 20 items, and they only shipped a partial order. I tried to get a full refund for the refused delivery, but it was extremely difficult. It took two weeks and I had to get PayPal involved to resolve it. I will never buy from this company again.

29 de maio de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

We are sorry about your experience. Having investiagted the issue your parcel was split into two due to number of units and shiiping restrictions. For refunds unfortunately you had to wait for us to get the item back. Refusing delivery does not mean refund will be issued straightaway. However your refund was duly issued.

Classificada 5 em 5 estrelas

Ordered perfumes

Ordered perfumes. Had a good timely delivery and reasonable prices. Will recommend

1 de abril de 2025
Opinião espontânea
logótipo da Fragrance London

Resposta da Fragrance London

Thank you

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