It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver mais
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The staff all friendly and smile Very punctual which I though was very professional The girl doing g my hearing test knew all her job and gave me sma hints regarding my hearing aids and adjus... Ver mais
I submitted a claim for industrial hearing loss,the process was simple,quick and understandable. The staff and legal team at Kingswood were knowledgeable and friendly and dealt with the insurance comp... Ver mais
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The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Informações de contacto
Level 3, 4 Railway Parade, 2134, Burwood, Austrália
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful and honest advise on…
Helpful and honest advise on cosultation. Prompt and friendly service from the receptionost to the audiologist.
21 de janeiro de 2026
Resposta da Freedom Hearing
Hi Mariano,
We really appreciate your lovely comments. Providing honest guidance and friendly, efficient service across our whole team is very important to us. Thank you for your support.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Russell,
Thank you for your feedback!
Kind regards,
Orlando
The Freedom Hearing Team
Highly recommend
The staff are so friendly, knowledgeable and professional, always helpful and a pleasure to deal with.
20 de janeiro de 2026
Resposta da Freedom Hearing
Hi Darren,
We truly appreciate your kind words. Providing helpful and professional service in a friendly environment is something we take great pride in. Thank you for your continued support.
Kind regards,
Orlando
The Freedom Hearing Team
Staff were very friendly and helpful
Staff were very friendly and helpful, nothing was to much trouble
20 de janeiro de 2026
Resposta da Freedom Hearing
Hi Sharon,
Thank you for your kind feedback. We’re so pleased to hear our team was friendly and helpful, and that you felt well looked after.😊😊😊
Kind regards,
Orlando
The Freedom Hearing Team
Prompt service
Prompt service. The clinician was very helpful and knowledgeable. Did not overload me with too much information. Looking forward to to my next appointment for adjustment
23 de janeiro de 2026
Resposta da Freedom Hearing
Hi Mark,
Thank you for your kind feedback. We’re so pleased to hear you found the service prompt and the clinician helpful and knowledgeable. It’s great to know the information was clear and not overwhelming. We look forward to seeing you at your next appointment.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi William,
Thank you so much!
Kind regards,
Orlando
The Freedom Hearing Team
The cruel were nice and friendly and…
The ladies in charge were nice and friendly and helpful. The desk lady was very helpful to other customers. Thank you Daniel
23 de janeiro de 2026
Resposta da Freedom Hearing
Hi Daniel,
Thank you for your kind feedback. We’re so pleased to hear you found our team friendly and helpful, and that our reception staff were attentive to everyone. We truly appreciate your support.
Kind regards,
Orlando
The Freedom Hearing Team
Operating hearing aids.…
How to fit,care for and operate my hearing aids was explained very well.
Setting up the hearing aids was also explained well and when i left the appointment i was confident that i will have no problems operating and changing settings through the app.
23 de janeiro de 2026
Resposta da Freedom Hearing
Hi David,
Thank you for your detailed feedback. We’re so pleased to hear everything about fitting, caring for, and operating your hearing aids was explained clearly. It’s wonderful to know you left your appointment feeling confident using your devices and the app.
Kind regards,
Orlando
The Freedom Hearing Team
My consultant/technician was quick
My consultant/technician was quick, efficient and very clear about all the do’s and dont’s to which I had to adhere. I appreciate that!
22 de janeiro de 2026
Resposta da Freedom Hearing
Hi Ian,
Thank you for your kind feedback. We’re so pleased to hear your consultant was efficient and clear in explaining everything you needed to know. It’s great to know you felt confident with the guidance provided.
Kind regards,
Orlando
The Freedom Hearing Team
Very professional advice & treated me…
Very professional advice & treated me very kindly.
23 de janeiro de 2026
Resposta da Freedom Hearing
Hi John,
We truly appreciate your lovely comments. It’s wonderful to know you felt well cared for and supported with professional guidance.
Kind regards,
Orlando
The Freedom Hearing Team
Great experience …
The lady was fantastic she explained everything clearly and could answer my questions.
16 de janeiro de 2026
Resposta da Freedom Hearing
Hi Gary,
We really appreciate your lovely comments. It’s great to know you felt well informed and supported throughout your visit.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Scott,
Thank you for your kind feedback. We’re so pleased to hear everything went smoothly and that you had a great experience.
Kind regards,
Orlando
The Freedom Hearing Team
Polite and skilled staff
Receptionist and clinician were both polite, informative and respectful.
The testing was thorough and professional.
Diagnosis and treatment options, with financial costs, were clealy presented.
22 de janeiro de 2026
Resposta da Freedom Hearing
Hi Astrid,
Thank you for your thoughtful feedback. It’s great to know the testing was thorough and that your diagnosis, treatment options, and associated costs were clearly explained.
We truly appreciate your kind words.🙂
Kind regards,
Orlando
The Freedom Hearing Team
Good service
13 de janeiro de 2026
Resposta da Freedom Hearing
Hi Malcom,
Thank you for your feedback. We’re pleased you were happy with the service.
Kind regards,
Orlando
The Freedom Hearing Team
Great customer service
4 de janeiro de 2026
Opinião espontânea
Resposta da Freedom Hearing
Hi Stephanie,
We really appreciate your feedback and are glad you had a great experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Always keeping up with your patients…
Always keeping up with your patients through phone calls,making sure you haven’t ran out of batteries for your hearing aids. Very helpful when at surgery.
13 de janeiro de 2026
Resposta da Freedom Hearing
Hi Leonard,
We really appreciate your lovely comments. We’re so pleased to hear you value our follow-up calls and support.
Thank you for your continued trust in our team.
Kind regards,
Orlando
The Freedom Hearing Team
Very professional and honest assessment
The audiologist was very professional in her approach; explaining each aspect of the testing process and the results.
I felt very confident in her assessment and never felt that I might be pressured into buying hearing aids.
I highly recommend Freedom Hearing for a hearing assessment if you after a reliable and honest report.
21 de janeiro de 2026
Resposta da Freedom Hearing
Hi J. Williams,
Thank you for your thoughtful feedback. It’s wonderful to know you felt comfortable, well informed, and confident in the assessment process.
We sincerely appreciate your recommendation.🙂
Kind regards,
Orlando
The Freedom Hearing Team
Hearing Test A Positive Experience
I found the Clinician at Freedom Hearing friendly and thorough and genuinely interested in my specific hearing requirements.
I got some very useful info on how best to use my hearing aids and how they work in different situations.
It was a positive experience that included testing and interesting conversation.
20 de janeiro de 2026
Resposta da Freedom Hearing
Hi Ian,
We truly appreciate you sharing your experience😊. It’s wonderful to hear you felt well looked after and received useful guidance on how your hearing aids work in everyday situations.
Kind regards,
Orlando
The Freedom Hearing Team
Great people.
19 de janeiro de 2026
Resposta da Freedom Hearing
Hi Leonard,
Thank you for your kind words. We’re so pleased you had a positive experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Patrick,
Thank you for your feedback. We’re glad to hear everything went well with your fitting.
Kind regards,
Orlando
The Freedom Hearing Team
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