It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The staff all friendly and smile Very punctual which I though was very professional The girl doing g my hearing test knew all her job and gave me sma hints regarding my hearing aids and adjus... Ver mais
I submitted a claim for industrial hearing loss,the process was simple,quick and understandable. The staff and legal team at Kingswood were knowledgeable and friendly and dealt with the insurance comp... Ver mais
A empresa respondeu
The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Informações de contacto
Level 3, 4 Railway Parade, 2134, Burwood, Austrália
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The audiologist was great!
15 de abril de 2026
Resposta da Freedom Hearing
Hi Lorraine,
Thank you for your feedback!
Kind regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Marco,
Thank you so much for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Friendly and knowledgeable staff
Friendly staff, the tech took the time to make my hearing aids fit and function correctly. We tried several noise samples and adjustments, they explained everything clearly.
This was a first time for me, when I left wearing the aids, it had no apprehension in wearing them. Many thanks.
14 de abril de 2026
Resposta da Freedom Hearing
Hi Marc,
Thank you so much for your thoughtful feedback. We’re so happy to hear that our team made you feel comfortable and well-supported throughout your first experience with hearing aids.
Please don't hesitate to reach out to us if you need any further assistance!
Warm regards,
Salena
The Freedom Hearing Team
Matthew was very helpful in ensuring…
Matthew was very helpful in ensuring the heartlands supplied suited me, as it wasn’t any issue sending them back for fine tuning adjustments.
14 de abril de 2026
Resposta da Freedom Hearing
Hi Dennis,
Thank you for your feedback! It’s great to know the adjustment process was smooth and hassle-free. Mathew will be pleased to hear your kind words.
Warm regards,
Salena
The Freedom Hearing Team
Great knowledge of product and very…
Great knowledge of product and very well explained Staff was courteous and friendly
14 de abril de 2026
Resposta da Freedom Hearing
Hi Luigi,
Thank you for your feedback! We're really happy to hear you had a positive and friendly experience with our team.
Warm regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Kenneth,
Thank you for your lovely feedback!
Kind regards,
Salena
The Freedom Hearing Team
They are very supportive n friendly.
12 de abril de 2026
Resposta da Freedom Hearing
Hi The,
Thank you so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
A more honest company than other ones I…
A more honest company than other ones I visited
Kept me well informed throughout the process
12 de abril de 2026
Resposta da Freedom Hearing
Hi Glenn,
Thank you so much for your kind feedback. We’re really pleased to hear that you found our team and process honest and transparent.
We appreciate your support and look forward to seeing you again in the future.
Warm regards,
Salena
The Freedom Hearing Team
Great service with a smile …
The efficient way and patience explaining about the hearing aid and answering questions patiently was truly impressive
9 de abril de 2026
Resposta da Freedom Hearing
Hi Toni,
Thank you so much for your feedback! We’re really pleased to hear you had an efficient and helpful experience with our team.
Regards,
Salena
The Freedom Hearing Team
I was very happy with the way they…
I was very happy with the way they explained my hearing aids would benefit me in loud surroundings and change the ends of my hearing aid which has now made it better for me to hear. I now realise how important it is to go to these appointments. Thank you again Vladimir.
1 de abril de 2026
Resposta da Freedom Hearing
Hi Vladimir,
Thank you for sharing your experience! We’re really glad to hear that the adjustments to your hearing aids have made a noticeable difference, especially in louder environments.
We look forward to assisting you soon!
Regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Robert,
Thank you so much!
Regards,
Salena
The Freedom Hearing Team
Everything was explained in simple…
Everything was explained in simple terms and I was shown how to use the new hearing aids in easy to understand steps.
9 de abril de 2026
Resposta da Freedom Hearing
Hi David,
Thank you for your kind feedback. We’re really pleased to hear that everything was explained clearly and that the instructions for your new hearing aids were easy to follow.
Warm regards,
Salena
The Freedom Hearing Team
From the first step through the front…
From the first step through the front door
Glenda with her smile n warm greeting
The clinician (have forgotten her name)
Explained why my hearing aids were whistling n fixed that issue
Spoke about ear wax n she gave me a spray for that issue
And finally spoke about the device for the tv
She ticked off my list
Highly recommend Wollongong branch
7 de abril de 2026
Resposta da Freedom Hearing
Hi Jeffrey,
Thank you for taking the time to share your kind feedback!
We’re really pleased to hear your experience at our Wollongong branch was so positive, from the moment you walked in through to having your hearing aids adjusted, and discussing hearing care.
We really appreciate your feedback and look forward to seeing you again.
Warm regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Neil,
Thank you so much for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
I have had several visits for hearing…
I have had several visits for hearing tests with Freedom hearing and all were very professional. The fitting and setting up of the hearing aids was very well done and worked out excellent. Ben.
1 de abril de 2026
Resposta da Freedom Hearing
Hi Ben,
Thank you for your continued trust and kind feedback. We’re so happy to hear that all your hearing aid fitting and setup have worked out so well.
We truly appreciate you taking the time to share your experience and look forward to seeing you in the future!
Sincerely,
Salena
The Freedom Hearing Team
Received excellent and knowledgeable
Received excellent and knowledgeable service
30 de março de 2026
Resposta da Freedom Hearing
Hi Gary,
Thank you for your feedback! We're glad to know you had a great and helpful experience!
Warm regards,
Salena
The Freedom Hearing Team
Prompt friendly service
24 de março de 2026
Resposta da Freedom Hearing
Hi Peter,
Thank you so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Noel,
Thank you for your kind words!
Warm regards,
Salena
The Freedom Hearing Team
Process applying for hearing aids…
Process applying for hearing aids explained in depth by staff. When approved fitting was hassle free and use of hearing aids detailed well by Customer service.
30 de março de 2026
Resposta da Freedom Hearing
Hi Andrew,
Thank you for your feedback. We’re so pleased to hear that your fitting experience was smooth and hassle-free.
We look forward to seeing you again soon!
Sincerely,
Salena
The Freedom Hearing Team
Professionalism and care
30 de março de 2026
Resposta da Freedom Hearing
Hi Domenico,
Thank you so much!
Regards,
Salena
The Freedom Hearing Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.