I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Ver mais
A empresa respondeu
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Ver mais
A empresa respondeu
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre FreeShipping.com
Escrito pela empresa
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Informações de contacto
P.O Box 303, 06067, Rocky Hill, Estados Unidos da América
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Aceitável
6 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don't trust them.
This company is a huge scam. They tried to charge my card $20 without me knowing and I had to completely cancel my card and get a new one. Do not trust them.
12 de março de 2026
Resposta da FreeShipping.com
Hello Jennifer, we're so sorry for the confusion. It’s likely that charge reflected joining FreeShipping.com for 10% Cash Back and Rebates every day. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms before enrollment is completed. If you need anything else, please email us directly at CustomerService@FreeShipping.com.
They charge you unauthorized amounts
They charge you unauthorized amounts. Don’t use this service.
18 de junho de 2025
Resposta da FreeShipping.com
We understand your concern and we’d love to get to the bottom of it for you, Adamaris. To protect your privacy, please email us at CustomerService@FreeShipping.com to provide us with further details so we can locate your account. We’ll be standing by, ready to help!
Who doesn’t love free money?
How could there be anything wrong with getting free money? It is so easy, you can’t go wrong!
12 de março de 2026
Resposta da FreeShipping.com
If saving money is wrong, then we don't want to be right! Thanks for being a member, Beth.
Best for on-line shopping!
I love getting my 10% back on purchases & the shipping rebate makes shopping on line easy! Price Protection is an added plus factor! Using this app is easy & you always get a quick helpful response to any issues!
12 de março de 2026
Resposta da FreeShipping.com
We love hearing that you’re seeing real savings from your membership, Phyllis! Have you tried using the Food Delivery Rebate yet?
Resposta da FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Focal. We look forward to helping you save even more the next time you shop!
Signed up and instantly got my…
Signed up and instantly got my confirmation email and it explained what to do to start saving.
12 de março de 2026
Resposta da FreeShipping.com
Thank you for sharing your experience, Lynn. We’re glad the process felt simple and speedy!
This is well worth paying the monthly membership!
We use it for any store that works with free shipping!
It's a very nice treat for having to shop, when you don't
Like to go yourself! Well worth it.
11 de março de 2026
Resposta da FreeShipping.com
There's no better treat than seeing your savings increase! Thanks for being a FreeShipping.com member, David.
It's helpful
It's helpful
Since I have low income, any extra money helps with my finances.
12 de março de 2026
Resposta da FreeShipping.com
We're so glad you're a part of our community, Helen! FreeShipping.com has been helping members like you achieve super savings for over 20 years.
Resposta da FreeShipping.com
Thank you for sharing your experience, saving money shouldn’t cost you time!
I NEED TO CANCEL THIS ASAP!!
I NEED TO CANCEL THIS ASAP!!! You tricked me!?!&$#@$_&!
I already have free shipping with Amazon!!!
Suzanne F. Beall 🤬
12 de março de 2026
Resposta da FreeShipping.com
Hi Suzanne, we're sorry to see that this has left you feeling frustrated. To cancel, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
Resposta da FreeShipping.com
We're glad you're enjoying your membership, Maria! Let us know how to reach 5-stars by emailing us at CustomerService@FreeShipping.com.
Watch your cards because they never ask…
Watch your cards because they never ask for money if they do them start over bc that's my only complaint they keep trying to take money out of my account!! But they have paid me my checks for my rebates on shipping ....but they have tried multiple times to charge my card 19 here 10 here just not normal.
12 de março de 2026
Resposta da FreeShipping.com
Hey Mandy, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Jamie denies my rebates saying they…
Jamie denies my rebates saying they have been used when they havent.
12 de março de 2026
Resposta da FreeShipping.com
Thanks for sharing your frustration, Lisa. We want to make sure our communication is as clear as possible. To protect your privacy, please email CustomerService@FreeShipping.com, and our dedicated team will be happy to check on your rebates for you!
Scam
Scam. Signed up for rebate and it hasn't arrived and it makes it seem so simple qhen signing up but it is a long process
12 de março de 2026
Resposta da FreeShipping.com
Thank you for sharing your feedback and we apologize for the frustration! Rebates, including your Welcome Bonus, may not be processed if all steps are not completed or if the receipt, order details, or other required information were not correctly submitted. However, our team is always happy to take a closer look and help resolve it. Please reach out through the Help Center or email CustomerService@FreeShipping.com so we can review your claim and guide you through the next steps.
It's a great service
It's a great service. I kind of forget about it until I get those nice regular deposits to my PayPal account. Got a deposit yesterday on something I forgot I ordered! Awesome.
12 de março de 2026
Resposta da FreeShipping.com
Thank you for being a member of the FreeShipping.com community, Christopher. Pay Day is our favorite time of the month!
Did not realize this would be a monthly…
Did not realize this would be a monthly subscription. Have been trying to cancel it, but so far still coming out of my account
12 de março de 2026
Resposta da FreeShipping.com
Hi Helen, we're sorry for the confusion and understand if the program isn't a match for you. To cancel, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. If you're having trouble logging in, you may also request to cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away!
5 Star but need to raise the yearly max…
5 Star but need to raise the yearly max shipping rebates to maybe a $1000.
12 de março de 2026
Resposta da FreeShipping.com
Thanks for sharing your feedback, Edward. We're continually looking for ways to increase your savings as shipping costs continue to rise. We'll pass this suggestion on to our team!
Ecstatic chronic user
I have been using this site for years now and it is still the best! They make it so easy to save money. Not only do you get to enjoy the savings the company may be giving you but you also get the extra 10% piled on after that! I would give this site 10 stars if I could.
12 de março de 2026
Resposta da FreeShipping.com
We love hearing that you’re seeing real savings, Sharon. Make sure you check out our other benefits, including Shipping Rebates, Return Shipping Rebates, Food Delivery Rebates and Price Protection!
Was ‘confused’ into signing up & ended…
Was ‘confused’ into signing up & ended up losing $19.95 before I realized it.
26 de fevereiro de 2026
Resposta da FreeShipping.com
Hello Minda! It’s likely these charges reflect joining FreeShipping.com for 10% Cash Back, Shipping Rebates & More! FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms before enrollment is completed. We’d love to help you figure this out. To protect your privacy, please email us directly at CustomerService@FreeShipping.com.
This company made me easy to be a free…
This company made me easy to be a free shipping makes me be easier and great and fast i like to order online because i dont pain doubble shipping so i always gonna put 5 starts on the reviews and is fast and easy
12 de março de 2026
Resposta da FreeShipping.com
Thank you for the Feedback, Manny. We're glad you're enjoying your membership!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.