FreeShipping.com Opiniões 5635

TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback

Sobre FreeShipping.com

Escrito pela empresa

promo image one

What is FreeShipping.com?

FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round

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FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.

SEE ALL RETAILERS

HOW FREESHIPPING.COM SAVES YOU MONEY

10% CASH BACK

Automatically earn 10% Cash Back when you shop through FreeShipping.com

SHIPPING REBATES

Forget free shipping minimums. Get refunded for the shipping charges you pay online

PRICE PROTECTION

When an item you buy sells for less later, get paid up to $100 for the price difference

LEARN MORE

Over $40 Million in savings paid out to FreeShipping.com members

promo image cash back
READ FAQs
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FREESHIPPING.COM GUARANTEE

If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Cash back slow timing

The reason I gave 4 stars is the fact that I have to separately claim for the offered cash back deal, rather than it being automatic. This happens almost every time I place an order with a cash back offer. No matter the vendor. Then I have to wait several weeks to see the claim in my account.
The shipping rebate works just fine.

26 de fevereiro de 2026
logótipo da FreeShipping.com

Resposta da FreeShipping.com

We’re so sorry for the frustration this has caused and thank you for the feedback, Doreen! We know how important it is to see your savings track properly, and we’re here to help. In some cases, stores take a little time to report purchases, which could cause the delay you're seeing in your Savings Canter. Thank you for your patience as we actively work on improving this process for members like you!

Classificada 1 em 5 estrelas

You tricked me into signing up for…

You tricked me into signing up for something I didn't want. And it better be a time thing and not automatically renewed. I don't want it and still don't. Called the number they gave me and got my account cancelled. Still cost me $20 but chalk it up to a learning experience

11 de março de 2026
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Resposta da FreeShipping.com

Hey Susan, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. If you'd like assistance, email us at CustomerService@FreeShipping.com or call our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.

Classificada 5 em 5 estrelas

15 year member - love it!

We have been members of FreeShipping.com for over 15 years now. Every year the company gets better and better. We always save WAY more money using them than we pay for membership. We love the new ways to submit rebate claims by uploading screenshots of purchases alongside the old way of emailing the order confirmation. The rebates, cashback and return shipping claims always go seamlessly and if there is any hiccup, customer service is great and always works it out. I recommend this company to everyone wanting to avoid paying shipping fees and also make extra money via the cashback offers.

12 de março de 2026
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Resposta da FreeShipping.com

Thanks for taking the time to share this, Lauren! We're always working to improve and provide greater value to our members. We appreciate you being part of the FreeShipping.com community and look forward to helping you save even more on your next purchase.

Classificada 5 em 5 estrelas

See my other reviews for the pros and…

See my other reviews for the pros and cons of using Free Shipping. For me, it works great. For those who shop online less than I do, maybe not.

12 de março de 2026
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Resposta da FreeShipping.com

Thank you for sharing your experience, David. We love hearing that you’re seeing real savings. That’s exactly why FreeShipping.com has been helping members shop smarter for over 20 years.

Classificada 5 em 5 estrelas

It was Great

It was Great. I recommend it 100%

12 de março de 2026
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Resposta da FreeShipping.com

Thank you for being a FreeShipping.com member, Marisol! We’re here whenever you need us and we're ready to help you keep earning that 10% Cash Back.

Classificada 3 em 5 estrelas

My Disappointed Experience with FS

I have been a customer of FreeShipping.com for years. The problem I consistently run into is their means of resolution of issues.

I recently made a purchase via Sam's Club, as I always do, and normally my cash back is automatically updated to my account. My Sam's purchase on
2-26-26 did not automatically update and I contacted FS about this issue and they would not update this cash back. The items I ordered were normally, often, ordered items and no issue in the past with my cash back. Those I reached out to refused to update the cash back and sent me a generic statement about groceries being order and I told them this ordered consisted of more than a few items considered groceries.

I concluded it is not about what is right, but keeping from paying out on an order that should receive cash back. Now, I'm afraid to order from Sam's anymore, because this could happen again.

So the 2 stars is how I feel about FS right now.
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03-16-26 Update

I got a response from FS and my cash back was added.

I am changing my rating because I really appreciate getting a response back that really matters. Changed my 2 stars to 3 stars.

25 de fevereiro de 2026
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Resposta da FreeShipping.com

We’re so sorry for the frustration this has caused and thank you for the feedback! Some stores do have exclusions for certain items, categories, brands or app-based purchases that can affect eligibility, and we try our best to make those details clear before you shop. If you have any further questions regarding eligibility or want to check a certain item, please contact our team at CustomerService@FreeShipping.com.

Classificada 3 em 5 estrelas

It seems that less and less of the…

It seems that less and less of the companies I order from are now included on your site, even though they used to be. I have been mostly happy with your service but am now deciding whether $20/month is worth my money.

12 de março de 2026
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Resposta da FreeShipping.com

Thanks for sharing your thoughts, Cheryl! Sometimes retailers leave the program, but we're also always adding more. Reach out to CustomerService@FreeShipping.com and let us know what stores you'd like to see in the program and we'll do our best to make it happen.

Classificada 1 em 5 estrelas

What a SCAM!!

What a SCAM!!! Free shipping that charges 19.99 but does not tell you until after you sign up. Just don’t do it it’s a total scam The response from 'FREE SHIPPING" is funny, no we are not a scam, free shipping but costs you 19.99 a month, that is NOT FREE SHIPPING!

12 de março de 2026
Opinião espontânea
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Hello Susan, we understand your concerns and thank you for sharing them. During sign-up, members have to provide consent and agree to the membership terms before the FreeShipping.com enrollment process is completed. However, we’re always happy to review your account details if needed. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.

Classificada 1 em 5 estrelas

This company is fraudulent, Be aware !

This company or Site is Fraudulent.l! Be aware. They have been charging my debit card since 2021 for 19 bucks a month and yes I should have caught on in this earlier, maybe, but life is as is super busy as is, especially being a full time, wife mom and employee for me to check my debit account weekly or monthly, also this was during covid. This was all unknowingly to me.
This is what they told me when I caught onto them, they said that back in 2021 I hit accept at the register at JC Penny for a rebate if 10 bucks when i made a purchase. Ummm. 1stly why would I accept a 10 dollar rebate and get charged 19 dollars monthly for something service I dont need??? They further went on to say that 3 emails was sent to me from which when I opened it it verified that it was OK to charge my card for that service monthly.
Thats is some sneaky $h!t!
Secondly, I never got any email and let's say it was a sneaky move they made, Umm since 2021 i have had 2 new debit cards, HOW DID THEY GET MY NEW SECURITY CODE AND EXP DATE??? TWICE!
Every other legit companies would have sent me an email or a bill saying I need to update or owe due to an expired card on the account but obviously they were still charging my debit account all the way up until March of 2026 with my cards being changed twice already. Then they're going to tell me that they're going to go ahead and refund me four months money. I'm like 4 months or you mean 4 to 5 years.I then got hung uo on twice by supervisors.
I did tell them at that point I am going to report them for fraud, report them to my bank for fraud, make a case at the police station against them and also get a lawyer and sue them for much more.
And I did all of the above.
They did refund me at the time 4 months of miney and said that they have canceled the subscription.
I had my bank opened up a fraud case and the police department did also and I emailed them and told them this.
2 Days Later money was refunded to my account, not all of it but more than half of it.
ow tell me if this isn't fraudulent how come they hurry up and refund it my account going back over 3 years or more?
I guess the reason I'm doing this it's just a make awareness and to help other people from being scammed by these people !!! Can't imagine how many other people out there have scammed into paying for services they never approved.
DO NOT USE FREESHIPPING.COM!!!!

5 de março de 2026
Opinião espontânea
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Resposta da FreeShipping.com

Hello Sandra, I'm so sorry for the frustration this has caused, and thank you for sharing your experience with us. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms, before enrollment is completed. When you sign up, you authorize billing on the card you provide, and for your security, we can only process charges to that same card on file. I'm glad that our team was able to help you find a resolution, and if you have any further concerns, please email us at CustomerService@FreeShipping.com.

Classificada 1 em 5 estrelas

This is a scam

This is a scam! They concealed information about subscriptions by using deceptive tactics, such as adding subscription details in places where you rarely read. I accidentally discovered that I had been charged $25 after using their website!

11 de março de 2026
Opinião espontânea
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Hi Valerie! We understand your concern and we definitely want to help clear this up. The charge you mentioned may be coming from a different service with a similar name as it does not align with our billing costs. However, we’re happy to double-check for you. To protect your privacy, please email us at CustomerService@FreeShipping.com
and our team will take a closer look to confirm whether an account exists and help resolve the situation.

Classificada 1 em 5 estrelas

My name is Maritza Rodriguez

My name is Maritza Rodriguez, I never asked for this service and they been charge me $19 for more than 3 months. I called to asked what kid of company is this and the lady give me the information but again I never asked for the service. She cancel whatever do to get my money. never returned any money, be careful with this company is SCAM.

6 de março de 2026
Opinião espontânea
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Hi Maritza! We're sorry for the frustration this has caused. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms, before enrollment is completed. However, we’re always working to clarify and improve this process for our users. We’d love to help figure this out with you. To protect your privacy, please email us directly at CustomerService@FreeShipping.com. We’ll get to the bottom of it!

Classificada 5 em 5 estrelas

Value in many ways

Quick response on cash back so I wasn’t wondering if I did everything correctly. Great value.

12 de fevereiro de 2026
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Resposta da FreeShipping.com

Thank you for sharing your experience, Oscar! We’re glad the process felt simple and speedy! Saving money shouldn’t cost you time!

Classificada 5 em 5 estrelas

resolved issue completely and quickly.

I had a problem with my cashback and they resolved it completely and quickly.

24 de fevereiro de 2026
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Resposta da FreeShipping.com

Providing clear, helpful support is important to us, and we’re glad we could assist you. Thank you for trusting FreeShipping.com!

Classificada 5 em 5 estrelas

My part was in stock and shipped…

My part was in stock and shipped quickly as stated. Everything went well.

12 de fevereiro de 2026
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Resposta da FreeShipping.com

Thanks for choosing FreeShipping.com, Don! Your savings journey means a lot to us!

Classificada 5 em 5 estrelas

Savings a Bunch…

I Have been with FreeShipping for about 7 or 8 years. Thanks to them for the many discounts, savings and the many benefits I have gotten for so many years!

15 de janeiro de 2026
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Thank you for sharing your experience Maria! We love hearing that you’re seeing real savings! We’re excited to keep those savings going and cashback flowing!

Classificada 5 em 5 estrelas

I love Freeshipping.com

I love Freeshipping.com. I have gotten so much cash back and return shipping through the years. I love who ever started this. Amazing.

12 de fevereiro de 2026
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Resposta da FreeShipping.com

Thank you for being a FreeShipping.com member, Jan! We’re here whenever you need us, and we're ready to help you keep earning that 10% Cash Back!

Classificada 2 em 5 estrelas

They “act” like this is a great deal…

They “act” like this is a great deal until you start getting billed for this service… I thought I was going to get free shipping on an item I bought… then they started billing immediately. I cancelled ASAP!!
Do what you want but I will never deal with this company anymore.

23 de fevereiro de 2026
Opinião espontânea
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Hey WC, allow us to introduce ourselves! FreeShipping.com is a subscription based cashback service that helps members save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions, our customer service team is standing by at CustomerService@FreeShipping.com.

Classificada 1 em 5 estrelas

Never asked for it!!!!!!

Never asked for it!!!!!!

12 de fevereiro de 2026
logótipo da FreeShipping.com

Resposta da FreeShipping.com

Hi Janie! We're sorry for you're frustration and we’d love to get to the bottom of it for you. To protect your privacy, our social media team can’t search account or billing history. Please email us at CustomerService@FreeShipping.com and we’ll be standing by, ready to help!

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