This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais
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Leia as opiniões dos outros
Most of the money for this company seems to have gone to marketing and not nearly enough for customer service or getting the product out in a reasonable time. All my items were in stock, it has been m... Ver mais
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I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais
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In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Informações de contacto
Estados Unidos da América
- info@freethesheepco.com
- freethesheep.com
4,0
Bom
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 59% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Products offered are outstanding
The Products offered are outstanding. Have the cape and at lounge Tee and Shorts. Magnificent. The communication is excellent. I have nothing but positivity to say about this organization.
Best,
Hughie
20 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find our products outstanding and that you're enjoying your cape, lounge tee, and shorts. We appreciate your positive feedback regarding our excellent communication. Thank you!
Still waiting for it to arrive
Still waiting for it to arrive. They sent an email asking for a review before I even received it, so this is my review. Winter will be over if I have to wait much longer for delivery.
29 de abril de 2026
Resposta da Free the Sheep
Hi Aref,
We’re sorry for the delay and for the inconvenience this has caused. Upon checking, your order has already shipped. Please reply to our email if you need further details, and we’ll be happy to assist you.
Quality of the product was exactly as described.
Quality of the product was exactly as described.
Communication from the supplier was excellent.
I initially ordered this from a scam website and received a very inferior hooded cloak. This one is just wonderful.
Only one suggestion....pockets, or a pocket.
23 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that the quality met your expectations and that our communication was excellent. We appreciate your suggestion for adding pockets and are so glad you're happy with your purchase after a previous bad experience. Thanks for your feedback!
Great experience!
Great, fast service, proactive communication, and an ultra-cozy product. Can't ask for more.
30 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you had a great experience with our fast service, proactive communication, and cozy product. Thank you for your positive feedback; we appreciate it!
Resposta da Free the Sheep
Hi there 🖤
Appreciate it! 😄 Glad you're enjoying the quality 👌✨
Ordinary shipping process.
21 de abril de 2026
Resposta da Free the Sheep
Hi Shin,
Thanks for sharing your feedback! We’ve noted your thoughts on the shipping experience, and we’re always working on improving where we can.
Awesome hoodie/blanket!
I've been eyeing this hoodie/blanket for like 2 years and finally bought it. They shipped it fast. I waited a little while to review so I can try it out. But it is as I suspected, I love this thing! Perfect weight. Very large and comfy. Keeps you warm and if you get to warm you can just pull back the top half. 😁. Will definitely order another one if this one ever starts to ware out.
20 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the hoodie/blanket! It's great to know it meets your expectations for comfort and warmth. Thank you for sharing your positive experience; we appreciate your feedback!
Super quality
Super quality. Got a bit too krunk after a long day of work and I put on that blanket cloak, both the hiccups and the feeling i was going to throw up subsided.
30 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that our blanket cloak provided you with comfort after a long day! Thank you for sharing your positive experience with our product; we appreciate your feedback.
Love the blanket hoodies
Love the blanket hoodies! So soft and warm! I ordered 2 and glad I did.
30 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find our blanket hoodies so soft and warm! We're glad you are enjoying the comfort of your purchases. Thanks!
Resposta da Free the Sheep
Hi there, we’re sorry to hear that. Please email us with your order details so we can check what happened and assist you further.
Good stuff.
The shopping experience was smooth, and shipping and tracking information accurate. I appreciated receiving a message about product care while my order was in transit. Best of all, my Eden hoodie is top-notch!
29 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you had a smooth shopping experience! We're glad you found the shipping and tracking accurate and appreciated the product care message. Thank you for the positive feedback on your Eden hoodie!
I absolutely love my Eden hoodie
I absolutely love my Eden hoodie. It is very comfortable and keeps me warm. It helps me to keep my anxiety down, and I wear it all day. I wore it out to a restaurant and got compliments on it. I would recommend this to anyone.
22 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the Eden hoodie! It's great to know it keeps you comfortable, warm, and helps with your anxiety. We appreciate you recommending it to others and are delighted you received compliments while wearing it.
Resposta da Free the Sheep
We're happy to hear that you find our product comfortable and a good fit. Thank you for your positive feedback!
super nice and cozy only wish there was…
super nice and cozy only wish there was pockets
22 de abril de 2026
Resposta da Free the Sheep
We're happy you found it nice and cozy! We appreciate your feedback about adding pockets. Thanks!
Was promised a free hoodie after months…
Was promised a free hoodie after months of delay, never received it
29 de abril de 2026
Resposta da Free the Sheep
Hi Moammal,
We’re really sorry to hear this. We’ve already sent you an email regarding your concern—please reply there so we can look into it and assist you properly.
Better then I expected
Got here earlier then stated,and the product itself is exactly as described and I love it!
24 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that the product arrived ahead of schedule and met your expectations! We appreciate you taking the time to share your positive experience with us.
Fast delivery and aura
Fast delivery, good quality, makes me feel like a powerful wizard
21 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you received your order quickly and are satisfied with its quality! Thank you for your positive feedback; we appreciate it.
Resposta da Free the Sheep
We're happy to hear that you received a quality product quickly and as expected. Thank you for your positive feedback; it means a lot to us.
Free The Sheep's Eden cloak is amazing
Free The Sheep's Eden cloak is amazing. The only thing i would change is looser neck hole. Maybe a V neck. When i sit down to fast it chokes me. It's so comfortable everywhere else though that it almost got a "choke me harder, daddy" out of me 😅😅
24 de abril de 2026
Resposta da Free the Sheep
We're happy to hear you love the cloak! We appreciate your feedback regarding the neck hole. We'll definitely consider a looser or V-neck design in the future. Thanks for sharing your experience!
Was delivered to correct address.
Was delivered to correct address.. I'm excited to see I got it . Thanks for everything
16 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that your order reached the correct address! We appreciate you letting us know you received it, and we thank you for your positive feedback.
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