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French Bedroom Opiniões 4246

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic product and excellent service from being to end. Fast delivery, kept informed every step of the way. White glove serve was efficient and speedy.

Classificada 5 em 5 estrelas

A very helpful and efficient company, with incredibly prompt delivery. They made me feel as if my order was very important, and that they really cared about my satisfaction with the things I ordered.... Ver mais

Classificada 5 em 5 estrelas

I recently purchased the Petite Breton Luxe bed linen in sage green along with the additional oxford pillowcases and they are honestly the most gorgeous set of bed linen I think I've ever owned. They... Ver mais

Classificada 5 em 5 estrelas

Everything from start to finish was excellent. Easy to order, quick delivery and the bed itself is absolutely stunning. Amazing service all round. A lovely little touch was receiving my little thank y... Ver mais

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de móveis
  4. Loja de Iluminação
  5. Loja de artigos para cama, mesa e banho
  6. Loja de colchões

Sobre French Bedroom

Escrito pela empresa

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A very helpful and efficient company

A very helpful and efficient company, with incredibly prompt delivery. They made me feel as if my order was very important, and that they really cared about my satisfaction with the things I ordered. I have now had a lovely bedspread from them, and a duvet cover set. Delighted with the quality of both.

24 de abril de 2026
Classificada 5 em 5 estrelas

Excellent customer service

Unfortunately, an item was broken when unpacked - the customer service was brilliant, and a replacement organised straight away. The delivery people were very good and careful.

17 de abril de 2026
Classificada 5 em 5 estrelas

Everything from start to finish was…

Everything from start to finish was excellent. Easy to order, quick delivery and the bed itself is absolutely stunning. Amazing service all round. A lovely little touch was receiving my little thank you gift. Highly recommend this company 💯

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality product and outstanding customer service.

Ordered Gustavian light wood upholstered bed. We have been using it for atleast 15 days now.
Outstanding quality, skilled and detailed craftsmanship. Loved it and appreciate the effort they gave to get the perfect outcome on wood work detailing. Sturdy, classy and as showed in the website or even better.
Easy to install (2 person).

Have to say the best customer service I have experienced in recent years. From the sample pack delivery envelope To calls To the product packaging, everything is a class apart.
Really impressed with website as well, site is doing the best it can give a clear idea about the product.
Thank you team ! it was worth the money I paid for.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding customer service

The customer service from French Bedroom has been exceptional. Nothing has been too much trouble and Kai has dealt with our queries with great efficiency and warmth. We felt the customer service was very personal and there was no sense of any pressure to buy. Communication has been excellent. We found the option to receive wood and fabric samples very helpful as we wanted to be sure our purchases would blend with an existing piece of furniture. Today our Love Story collection blue velvet bed arrived with matching side tables and we are delighted! The quality is beautiful and I know we will enjoy these pieces for many yesrs to come.
Kai has been there to help every step of the way, even guiding us to a local furniture showroom to check which mattress we preferred prior to ordering. We even got a personal call to let us know that a new piece in the range would be coming available, and offering priority ordering. We are just now waiting for the beautiful embroidered bed cushions to arrive next week - an exciting new addition to the site.
We have been highly impressed with the service we received (including arrangements for ethical recycling of our old bed) and would not hesitate to use French Bedroom again. The arrangements for delivery were very efficient and the White Glove assembly service and disposal of packaging were well worth the extra fee. We believe this company offers great value for money.
Thank you to everyone at French Bedroom, but especially Kai, for helping us to create our bedroom haven. Your warmth and professionalism have been greatly appreciated. We hope to be back soon!

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible Quality

I recently purchased the Petite Breton Luxe bed linen in sage green along with the additional oxford pillowcases and they are honestly the most gorgeous set of bed linen I think I've ever owned. They are the softest cotton and even my boyfriend made a comment on how soft they are! The quality is fantastic and everything arrived next day! Thank you French Bedroom.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service and product

Just delighted to have found this company. We needed three bedframes and each one is beautiful. Lovely wood, very well made and really attractive.
The customer service, and specifically Kai, were exceptional. Sadly BJS (the delivery firm used by French Bedroom for our order) were having system issues and this caused some problems with our delivery but Kai was so responsive, thoughtful and proactive that she turned around the situation. She was simply fabulous to work with throughout the process. An absolute treat to come across such exceptional customer service. Thank you Kai and French Bedroom!

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

We ordered a bed and white glove…

We ordered a bed and white glove service from the company. They installed the bed but left without testing mattress size. The bed is the wrong size and even though I phoned immediately they stated the packaging had been destroyed and hence not refundable. Not the best customer service to offer minimal discount on a new mattress instead of resolving issue.

1 de abril de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

We’re sorry to hear of your disappointment, Michael. This is not the experience we want our customers to have after a purchase with us.

The bed delivered was the correct size as ordered, to be used with a UK standard double mattress. As your existing mattress was not purchased from us, we’re unable to comment on the size of this.

Before delivery, our team confirmed the details of your order and explained that, with packaging removal selected, the packaging would not be available for a return unless you ask the team before they leave the property to leave this with you. Once the bed had been assembled and packaging removed, the delivery team completed the service as arranged.

When you reached out, we explored ways to help and offered a goodwill discount on a new mattress to ensure a suitable fit. We regret that this did not meet your needs, but we hope you can see that our team acted promptly and thoughtfully to assist wherever possible.

Classificada 5 em 5 estrelas

I had bought a beautiful white…

I had bought a beautiful white bedspread but after less than a year it was slightly bobbled! Looked odd and I am very careful keeper of anything! I write to tell French bedroom and they offered to send a new one with no charge! Extraordinary service! I have the same bedspread in grey and it’s fine! So no idea why but the product is wonderful

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely outstanding service from…

Absolutely outstanding service from French Bedroom.. my products were stunning! Beautifully packaged and what an experience opening my package! The quality of my products is amazing. Will I be ordering again? Absolutely! I’ve recommended to all my friends and family. Thank you FB 💛

27 de março de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for leaving such an excellent 5* review regarding your brilliant recent purchase with us.

We couldn't have been happier reading your review and hearing how special it was to open your package. We're loving your style: the Renaissance Revival Bed Linen Set and Queen Anne's Lace Bedside Lamp work so well together, we can only imagine the gorgeous, feminine haven that you've made with these products! Looking forward to welcoming you back in future!

Classificada 5 em 5 estrelas

Wonderful products and exceptional customer service

I have genuinely been blown away by The French Bedroom company. I have ordered a number of pieces - with the white glove service to assemble one of the products (a bed) in situ. From start to finish they have made the process easy, purchasing online, delivery service, responding quickly to enquiries etc. The customer service when I had to change my mind about a product was exemplary. The quality of the product is high end and worth every penny. I would happily recommend to others.

27 de março de 2026
Classificada 5 em 5 estrelas

I am really happy with my recent…

I am really happy with my recent purchase, the bed frame is of good robust quality, with lots of attention to detail by the artisa, Its something that feels will last a lifetime and beyond. I replaced a cheaper bed frame and it was worth the money, its also good knowing the bedframe is exclusive to French Bedroom.

27 de março de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for leaving us such a lovely 5* review regarding your stunning new Love Story Taupe Velvet Buttoned Upholstered Bed, Adam!

We're overjoyed to read your kind and thoughtful review; our artisans take great care and joy in creating timeless pieces of furniture that our customers will cherish for many years, so it's incredible to hear that resonates with you and reflects your own experience. We hope you'll think of us if you require matching furniture in future! Thanks again for such a wonderful review.

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