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French Bedroom Opiniões 

4317
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m so pleased with my experience with French Bedroom. It’s lovely to buy from a UK family-run company that clearly takes genuine pride in what it does. The whole experience felt personal and t... Ver mais

Classificada 5 em 5 estrelas

Excellent communication throughout. My order was delivered a lot sooner than the expected delivery time. Our new bed and stool are absolutely stunning and the bed is a fantastic centrepiece for our be... Ver mais

Classificada 5 em 5 estrelas

Really friendly customer service, really love the fact that you can order a sample of the wood before committing to the purchase, bed frame and side tables beautifully made, solid, easy to construct a... Ver mais

Classificada 5 em 5 estrelas

The whole experience from end to end was lovely. The bed itself is fabulous. The delivery and assembly team were courteous and very efficient. I only wish I had more than one bedroom!!

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de móveis
  4. Loja de Iluminação
  5. Loja de artigos para cama, mesa e banho
  6. Loja de colchões

Sobre French Bedroom

Escrito pela empresa

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,7

Todas as opiniões

(4317)

241 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I am very pleased with my bed

I am very pleased with my bed. It’s beautiful as advertised and it arrived in time and customer services were very kind and professional when I liaised with them. I definitely recommend the company.

26 de junho de 2026
Classificada 1 em 5 estrelas

No customer communication

I placed my order, I haven’t been contacted or notified on delivery and when I should expect my items that where in stock.

3 de julho de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Dear Hayley,

Thank you for taking the time to leave your review. We are sorry to read that you were disappointed with the communication surrounding your order.

Following our conversation on Monday 6th, we were pleased to arrange delivery of your in-stock items for the Wednesday, ensuring they reached you as quickly as possible. We have since also attempted to contact you to check that everything arrived safely and that you were happy with your order, but unfortunately we haven't yet been able to reach you.

Providing a high standard of customer care is extremely important to us, so we're sorry that your experience did not reflect the service we strive to provide. If there is anything further we can assist you with, or if there is any outstanding concern, we would be delighted to hear from you.

Classificada 5 em 5 estrelas

The quality of the bedroom furniture…

The quality of the bedroom furniture surpassed our expectations,and looks absolutely stunning. The furniture is very well packagedto prevent damage and all in all would have no problem placing orders with this company.
Many thanks to Connor for the brillaint service and arranging the order and delivery to N.Ireland.

3 de julho de 2026
Classificada 5 em 5 estrelas

Will buy again!

I am very pleased with my purchases I was not sure about the quality of one set of bedding but once washed and ironed it is lovely so I am so pleased I did not send it back. For the price I paid I am really pleased and my bed looks great. Along with a good, fast service I will definitely buy more.

3 de julho de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Hi Patricia,

Thank you so much for your lovely five-star review.

We're delighted to hear how pleased you are with your new bedding. We know ordering online can sometimes feel like a leap of faith, so it's wonderful to hear that the quality exceeded your expectations and that your bedding has washed beautifully.

It's especially lovely to know that you'll be returning to shop with us again. We truly appreciate your support and look forward to welcoming you back to French Bedroom very soon.

Classificada 3 em 5 estrelas

The bed is lovely / really good looking…

The bed is lovely / really good looking bed and exactly how I’ve imagined it. It is also really easy to assemble. I’ve done it myself and I’m only mid age woman. The reason I’m giving three stars is because the bed , the wood , is very squeaky since day 1. Other wise would be perfect. And it is properly done - no gaps etc

26 de junho de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Dear Nina,

Thank you for taking the time to leave a review.

We're delighted to hear that you love the look of your bed and that it matched exactly what you had envisioned. We were especially pleased to read that you found it straightforward to assemble on your own!

We are, however, sorry to hear about the squeaking you have experienced. This certainly isn't something we would expect, particularly from a newly assembled bed, and we'd love the opportunity to investigate this further with you. In many cases, a squeak can be caused by a simple adjustment, but we'd like to understand exactly what's happening and help find a solution.

As we haven't been contacted about this previously, please do get in touch with our Customer Experience Team (bonjour@frenchbedroom.co.uk) at your convenience. We'll be very happy to discuss the issue and do everything we can to help.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

Gorgeous products; exceptional customer care!

“My story with French Bedroom began after purchasing my dream home and searching for the perfect French-style furniture for my master bedroom. I originally had my heart set on a genuine antique French bed, but after several months dealing with antique merchants and not finding quite the right piece, I kept returning to French Bedroom. Whilst not antiques, their furniture was by far the most beautiful and highest-quality French-inspired furniture I came across.

I eventually chose pieces from the Lit d’Amour range and eagerly awaited delivery. Unfortunately, when the furniture arrived, several items were damaged. It was a genuinely disappointing experience, particularly after such a long wait, and even the delivery driver felt the condition of some pieces were not acceptable for delivery. I decided not to accept any of the furniture and asked for it all to be returned.

What happened next is the main reason I am writing this review.

Kai, who had been helping me throughout the sales process, contacted me immediately to apologise and discuss the available options. She completely understood my concerns and, without hesitation, arranged a full refund, which arrived promptly. Although I was disappointed by the initial delivery, the care, professionalism and genuine empathy shown throughout the situation left a very positive impression.

I then resumed my search for the perfect French-style bedroom furniture. However, no matter how many alternatives I considered, I kept finding myself drawn back to French Bedroom. Time and again, the pieces I loved most were theirs.

Several months later, I decided to contact Kai again and give the company a second chance. Throughout both purchases, the level of service and attention I received was exceptional. My only concern had been the condition of the furniture upon arrival, but Kai explained that French Bedroom had made significant improvements to their warehousing and delivery processes and reassured me that everything would be handled to the highest standard.

I am delighted to say that it was.

I now have the most beautiful Tea and Chantilly bed paired with pieces from the Gustavian White range, creating exactly the soft, romantic French-style bedroom I had envisioned. The quality of the furniture is outstanding, and the finished room is everything I hoped it would be.

No company is judged solely by whether things ever go wrong; what matters is how they respond when they do. French Bedroom turned a disappointing first experience into an excellent second one, and I am absolutely delighted with both the furniture and the service I ultimately received.”

1 de abril de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you so much for taking the time to share your experience so openly and thoughtfully, we truly appreciate your heartfelt review.

We won't pretend it was easy to read the first part of your story, as we know how disappointing that initial experience was for you. However, we are incredibly grateful that you chose to share the full journey, including the steps that followed. Whilst we never want a customer to experience problems, we believe it is important to be judged by how we respond when things don't go to plan, and we're so pleased that we were able to restore your confidence in us.

We were especially touched by your kind words about Kai. Providing thoughtful, personal service is something that means a great deal to our team, and she will be absolutely delighted to know that her support, care and commitment made such a positive difference throughout your journey with us.

It has been a genuine pleasure to be part of your search for the perfect French-style bedroom, and we couldn't be happier that you ultimately found exactly what you were looking for. Knowing that your Tea and Chantilly bed and Gustavian White furniture have helped create the soft, romantic space you envisioned for your dream home is wonderful to hear.

Thank you again for your honesty, patience and trust. It means the world to us that you chose to return to French Bedroom, and we hope you enjoy your timeless bedroom for many years to come.

With our warmest wishes,

The French Bedroom Team

Classificada 5 em 5 estrelas

Happy with the product.

Happy with the product.

19 de junho de 2026
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Resposta da French Bedroom

Thank you for leaving us a 5* review regarding your new Madison Antique Brass Table Lamp, Stuart!

We're delighted to hear that you were pleased with your new lamp and hope to welcome you back in future.

Classificada 5 em 5 estrelas

I have had great experience with French…

I have had great experience with French bedrooms. I am quite happy with the quality product/ bed I have purchased from French bedrooms and the service I have received was excellent. I would definitely recommend.

26 de junho de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your kind and thoughtful 5* review, Ismail!

We're thrilled to hear you adore your Palais de Versailles Luxury Gold Upholstered Bed and that the service you received along the way matched up to the quality of the bed frame. Purchasing a new piece of bedroom furniture is such an investment; we're passionate about providing award-winning service throughout this exciting journey! We hope you enjoy your new bed for many years to come!

Classificada 5 em 5 estrelas

Beautiful quality furniture

Beautiful quality furniture. Truly an heirloom piece. Very happy.

12 de junho de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leave us a 5* review, Karen!

We couldn't be happier to hear that you adore your new furniture, we design everything locally in Sussex to be passed down through generations. We hope you enjoy your new bedroom furniture for many years to come!

Classificada 5 em 5 estrelas

I purchased a very beautiful chandelier…

I purchased a very beautiful chandelier and I was extremely pleased with the delivery that was perfectly scheduled. Unfortunately I had totally miscalculated the sizing!!!! I had to return the item, and I have to say the Customer Service was brilliant, thankyou. I will measure more accurately next time !

18 de junho de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your kind and thoughtful 5* review, Mary!

We are so delighted to hear that, despite the Midsummer Night's Dream Rustic Metal Chandelier being too large for the intended space, you would still return to us in future! We're proud of the customer service our excellent team provide and we're so happy to hear you experienced this too! We hope to welcome you back in future, Mary!

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery, good communication and I'm really happy with my new bedspread!

10 de junho de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leave us a wonderful 5* review, Kate!

We're delighted to hear that you adore your new bedspread, and that it arrived quickly after you placed your order! We'll be happy to help in future for any bedroom furnishings you may need!

Classificada 5 em 5 estrelas

Simple to order online

Simple to order online, and delivered when promised.. very pleased with the quality of my purchases. 100% would recommend French Bedroom….

29 de maio de 2026
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Resposta da French Bedroom

Thank you for your kind and lovely 5* review, Jane!

We couldn't be happier to receive your thoughtful review - from ordering online to the quality of the items you've received, we're pleased that your experience with us has been simple, easy, and impactful!

We hope you're adoring your Love Story Curved 3-Drawer Chest; a timeless and stunning piece which we're sure will look gorgeous in your room. Please don't hesitate to reach out to us if you need anything in future!

Classificada 5 em 5 estrelas

Beautiful throw

The throw is beautiful but could have been a bit bigger but i love it
Excellent quality

5 de junho de 2026
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Resposta da French Bedroom

Thank you for taking the time to provide feedback around your gorgeous new Felia Blue Kantha Throw, Joan!

You have chosen a timeless piece; the hand-stitched detailing throughout the throw makes it a truly special one.

We're delighted to hear you love it and appreciate your feedback regarding the size. Thank you once again for your kind words about the quality, we hope it brings beauty and comfort to your home for many years to come.

Classificada 5 em 5 estrelas

Great quality !

Great quality !

29 de maio de 2026
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Resposta da French Bedroom

Thank you for leaving us a 5* review regarding the excellent quality of your new Pair of Silk Pillowcases!

We hope it's elevating your sleep experience and helping you to sleep in luxury and comfort, Craig!

If we can help any further, please don't hesitate to reach out - our Customer Experience Team are always happy to help!

Classificada 5 em 5 estrelas

French Bedroom customer service is…

French Bedroom customer service is excellent. I needed advice about my bed and mattress purchase and everyone I spoke to could not have been more helpful. Ordering and delivery, removal of old bed and packaging was seamless. Very happy indeed!

19 de maio de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your kind 5* review regarding your new Paris Pillow Top 3000 Luxury Mattress and Boudoir Blanc White Wood Upholstered Bed, Kate!

We are thrilled to hear you are happy with your purchase and with the excellent customer service you received throughout your journey with us. The furniture removal and packaging removal services certainly make such an important delivery much easier! We hope you adore your new bed and mattress for many years to come!

Classificada 5 em 5 estrelas

Great service and product

Great service and product

30 de maio de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leaves us a 5* review regarding your new Douceur Curved Upholstered Bed and matching Bedside Cabinets, Emily!

We're delighted to hear you enjoyed our award-winning customer service throughout your journey with us and that you love your new bed. Such a timeless piece! We hope to welcome you back in future.

Classificada 5 em 5 estrelas

Always lovely quality

Always lovely quality, excellent delivery and packaging, yet again very happy, I wouldn’t shop anywhere else for bedding .

29 de maio de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leave us a fabulous review!

We cherish our customers that return to us time and again for our exceptional quality and service. We hope you adore your gorgeous new Le Sojourn Ruffle Bedspread in White - such an elegant bedspread which is so easy to layer with the existing items adorning your bed! We hope to welcome you back in future for any other bed purchases you require!

Classificada 5 em 5 estrelas

Beautiful furniture and high quality service

I bought a chest of drawers and had it shipped internationally outside the UK. The service was quick and high quality, and the chest of drawers is beautiful I love it.

29 de maio de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your wonderful 5* review regarding a chest of drawers you purchased from us to arrive in your home outside of the UK!

We're elated to hear that you loved one of our exclusive designs so much that you ordered it overseas, we like to think our designs are stunning, unique, and timeless, and we're delighted to hear that you felt this when it arrived with you. If we can help any further in future, please don't hesitate to ask and we'll be happy to help!

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