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French Bedroom Opiniões 

4318
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m so pleased with my experience with French Bedroom. It’s lovely to buy from a UK family-run company that clearly takes genuine pride in what it does. The whole experience felt personal and t... Ver mais

Classificada 5 em 5 estrelas

Excellent communication throughout. My order was delivered a lot sooner than the expected delivery time. Our new bed and stool are absolutely stunning and the bed is a fantastic centrepiece for our be... Ver mais

Classificada 5 em 5 estrelas

Really friendly customer service, really love the fact that you can order a sample of the wood before committing to the purchase, bed frame and side tables beautifully made, solid, easy to construct a... Ver mais

Classificada 5 em 5 estrelas

The whole experience from end to end was lovely. The bed itself is fabulous. The delivery and assembly team were courteous and very efficient. I only wish I had more than one bedroom!!

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de móveis
  4. Loja de Iluminação
  5. Loja de artigos para cama, mesa e banho
  6. Loja de colchões

Sobre French Bedroom

Escrito pela empresa

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
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Respondeu a 77% das suas opiniões negativas

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4,7

Todas as opiniões

(4318)

242 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely gorgeous furniture from a company I trust

Absolutely gorgeous, high-quality piece of furniture from French Bedroom once again. I’ve purchased from them before and they never disappoint. The craftsmanship and finish are beautiful, and everything feels solid and made to last.
Their customer service is fantastic, friendly, knowledgeable, and clearly passionate about their products. It makes such a difference buying from a company that really knows and cares about what they sell. I wouldn’t hesitate to recommend French Bedroom and will definitely be returning in the future.

6 de janeiro de 2026
Opinião espontânea
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Resposta da French Bedroom

Thank you for such a wonderful and kind 5* review!

Your review absolutely took our breath away - we were just delighted to hear that your new furniture exceeded your expectations by way of quality and and design. Our pieces are made to be antiques of the future and utterly timeless in their style and aesthetic but what was even more fantastic to hear was the fact that the customer service that you received was so friendly and passionate about our products! We can imagine this really made a difference in your experience purchasing with us!

We hope to welcome you back in future and our Customer Experience Team will be on hand and ready to assist with whatever you require next.

Classificada 1 em 5 estrelas

Avoid

Considering the price of this furniture I have been beyond displeased.
The bed was expensive, ~£1,700 without a mattress. I've had it for about a month and some of the rattan has come away. As the bed is still "functional" they won't accept fault of the materials, so now the bed I bought for £1,700 for the appearance, no longer looks wonderful. A product that damages so easily is either faulty or extremely overpriced.
Secondly I paid an extra £60 for "white glove" delivery and assembly. The guys who delivered the items were literally just 2 guys in a van. No assembly had been requested and they left before I could even contact French Bedroom. French Bedroom were only able to rearrange assembly the next day (luckily I had another place to sleep that night!) said they would refund the delivery but still have not.
This company is greedy, with overpriced goods, service options and a lack of accountability. Take your money elsewhere!

14 de janeiro de 2026
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Hi Claire,

Thank you for taking the time to share your feedback. We’re sorry to hear you remain disappointed. As discussed with our Customer Experience Team at length, the rattan detail you contacted us about related to a single loose strand noted after several weeks of use. As rattan is a natural, hand-finished material, subtle movement can occur with use and environmental changes and does not indicate a fault with the product’s materials, construction or performance.

With regard to delivery and assembly, we acknowledge that a system error meant assembly was not completed on the original delivery date. We proactively arranged assembly to take place the following day as a priority. As a goodwill gesture, the assembly charge was also refunded in full for an apology for the inconvenience you experienced.

Whilst we are saddened to receive this review, we acted promptly and fairly to address the matters raised and remain confident in the quality of our products and service.

Classificada 5 em 5 estrelas

Lovely item

9 de janeiro de 2026
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Resposta da French Bedroom

Thank you for your lovely 5* review regarding your new Ma Petite Love Story Pet Bed!

You chose such a gorgeous bed for your pet to sleep in pure luxury! Hopefully they adore it, and perhaps it even matches your own Love Story bed! We'd love to hear from you in case you need any assistance choosing matching furniture!

Classificada 5 em 5 estrelas

Gorgeously soft cotton

Gorgeously soft cotton. Beautiful product, promptly sent.

9 de janeiro de 2026
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Resposta da French Bedroom

Thank you so much for your kind 5* review regarding your new Nostalgic Rose Bed Linen Set and Le Sojourn Ruffle Bedspread in Oatmeal!

We are so pleased to hear you love your new bed linen and bedspread - we can imagine they look perfect, styled together in your bedroom! The Nostalgic Rose is buttery soft and the Le Sojourn Ruffle Bedspread adds a certain je ne sais quoi!

Classificada 5 em 5 estrelas

I adore my new bed!

I adore my new bed! It’s beautifully made, unique, solid and was delivered very swiftly. I’ve been so impressed with the service and the quality of French Bedroom products.

9 de janeiro de 2026
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Resposta da French Bedroom

Thank you for taking the time to leave us such a fabulous review regarding your new Love Story Curved Rattan Bed!

We are delighted to hear how pleased you are with the quality of the bed itself, as well as the delivery! We're sure it looks wonderful in your room, but if you need any assistance selecting items to add to your Love Story furniture collection, please do let us know and we'll be pleased to help! We're always adding to and expanding this collection!

We hope to welcome you back in future!

Classificada 5 em 5 estrelas

Good product K/S duvet se

Good product. P&p a bit steep but other than that a good company to deal with

9 de janeiro de 2026
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Resposta da French Bedroom

Thank you for leaving us a wonderful 5* review regarding the Tidings of Joy Bed Linen Set!

Thank you for providing valuable feedback regarding our delivery fee; we charge a subsidised cost of £6.95 but appreciate your feedback on this and we'll take this into consideration moving forward!

We're pleased to hear that you found us a great company to deal with and hope to welcome you back in future!

Classificada 5 em 5 estrelas

Great product / good value.Not much…

Great product / good value.Not much else to say is there?

9 de janeiro de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your brilliant 5* review, George!

We're pleased to hear you love our quality products and value for money - the Ruffled Romantic Bed Linen Set is truly a stunning bed linen set that lets you sleep in luxury. You're right - there's not much else to say! Glad you're enjoying it and hope to welcome you back for more quality pieces in future.

Classificada 5 em 5 estrelas

Excellent customer service and quick…

Excellent customer service and quick delivery. Love that that are a local business too. I

9 de janeiro de 2026
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for such a thoughtful and lovely review, Katie!

We're thrilled to hear that you experienced our fantastic Customer Service team, and found our DPD next working day delivery helpful! We're so grateful for customers like you who love shopping with local, independent, and small businesses! Thank you, Katie, we hope you're loving your Black Lily No.51 Candle - it's a French Bedroom favourite!

Classificada 1 em 5 estrelas

Brand not clearly advertised for bed…

Brand not clearly advertised for bed linen received. Returned due to false advertising. E-mail received regarding refund of £58.05 but I originally paid £71.95.

29 de dezembro de 2025
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

We’re sorry to hear that you were not satisfied with the product you received.

We have an industry-leading 45-day returns period, so that our customers have the time and flexibility to make sure the products are right for them, and if not, have the option to return them easily and conveniently through our Royal Mail returns service.

Our delivery and returns fees are subsidised by ourselves so that the full cost is not passed onto our customers. Please get in touch with our Customer Experience Team for any further information regarding our returns policy.

Classificada 5 em 5 estrelas

Felt like a very personal service

Felt like a very personal service they went above and beyond my expectations. I had two beds delivered. I also bought some lovely bed linen and as a gift they sent me two French pillowcases plus a discount on my next purchase. 10/10 would not hesitate to purchase from them again! A big thank you to Kai.

31 de outubro de 2025
logótipo da French Bedroom

Resposta da French Bedroom

Such a wonderful review to receive, Joanna, thank you so much for your kind words!

Buying new bedroom furniture is such a personal decision, so it's only right that it's handled as such! We're delighted to hear that Kai gave a helping hand in providing this for you and that you were pleased with the small gift we send to say 'thank you'!

We hope you adore your new Debutante Pale Blue Velvet Upholstered Bed and Nostalgic Rose Ruffle Bed - we're sure they'll look fabulous in your home! You chose so beautifully and we look forward to welcoming you back in future!

Classificada 5 em 5 estrelas

FANTASTIC COMPANY!

FANTASTIC COMPANY!! I ordered a bed after having received samples of the wood and material. I ordered some bed linen and throw as well. This was a very indulgent purchase for us but worth every penny. The quality of the items is just brilliant and I love the little touches such as a little toile bag for the bed bolts and storage bag for the bed linen. Customer service was very friendly and helpful when I was choosing items.
I was so pleased with everything I’ve used Christmas money to order a second bed linen set. My new favourite company!

18 de dezembro de 2025
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Wow, this is such a gorgeous review, Karen! Thank you for your kind and thoughtful review!

We couldn't be happier to hear that you love the little touches we add to ensure your experience with us is joyful, exciting, and truly special! You chose a stunning bed in the French Romance Grey Linen Upholstered Bed, along with the accessories you carefully selected to truly transform your bedroom. There's nothing quite like a bedroom refresh, and we're thrilled to hear that you found our Customer Experience Team friendly and helpful!

We hope you love your new French Toile Berry Bed Linen Set - a colour palette which is perfect for the cooler months - and we hope to welcome you back soon!

Classificada 5 em 5 estrelas

Fantastic quality and service

Fantastic service from the brilliant French Bedroom business. Efficient delivery, speedy and positive response to my queries and the bedding quality is lovely. Thank you so much!

24 de dezembro de 2025
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for your wonderful 5* review, Claire!

We are delighted to hear how happy you are with your new bedding set, as well as the customer service you received from our lovely team along the way! We hope you return in future for any further pieces you require!

Classificada 5 em 5 estrelas

What a wonderful company!

What a wonderful company - beautiful products, so elegant and such excellent quality. And a personal service that just adds to the warm glow. Love everything about the French Bedroom company!

30 de novembro de 2025
Opinião espontânea
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for leaving us such a kind and lovely 5* review, Liz!

We couldn't be happier to hear how much you adore your new French Bedroom goodies, and that your experience was made all the more special and personal by the service you received! A human touch really does make all the difference! We hope to welcome you back in future!

Classificada 4 em 5 estrelas

Beautiful product

12 de dezembro de 2025
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Resposta da French Bedroom

Thank you for leaving us a review to let us know how much you adore your new French Toile Berry Bed Linen Set!

We're pleased you're happy with your gorgeous bed linen and we'd love to hear your feedback on what we could have done to make your experience 5*!

Classificada 5 em 5 estrelas

Fabulous product

Fabulous product - bed linens is so soft and a gorgeous colour.
Customer service was also excellent. I had an issue with a pillowcase and they sent me a replacement the v next day.

12 de dezembro de 2025
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for leaving us a wonderful 5* review regarding your new French Toile Berry Bed Linen Set!

We're delighted to hear that you love this set - the 100% cotton sateen feels buttery soft and so luxurious!

Occasionally, issues can occur, but it's how you deal with it that makes an impact! We're glad to hear everything is sorted and you have your gorgeous new bed linen set in time for Christmas!

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience. The bed is really high quality and the customer service and communication was exceptional. The people who delivered the bed were really polite and courteous. Will definitely buy again from French Bedroom.

19 de dezembro de 2025
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Resposta da French Bedroom

Thank you for taking the time to leave us a lovely 5* review, Mark!

We're thrilled to hear you adore your new Love Story Naturelle Linen Upholstered Bed and Paris Pillow Top 3000 Luxury Mattress - a stunning choice that we're sure looks perfect in your space!

Buying a new bed is such a considered purchase and we're pleased to hear our Customer Experience and Delivery Teams helped to make your experience exceptional and enjoyable! We can't wait to welcome you back!

Classificada 5 em 5 estrelas

Feels like a personal service

Feels like a personal service, even my concerns were dealt with in a reassuring way.

12 de dezembro de 2025
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Resposta da French Bedroom

Thank you for leaving us a brilliant 5* review, Judith!

We are so happy to hear that you enjoyed your experience, purchasing your beautiful new Chateauneuf Rustic Rattan French Bed.

Buying a new bed is such a considered emotional and financial investment, and it's important that it's handled as such! We're pleased to hear our team were on hand to help assure you around any concerns you had and we hope you adore your new bed!

Classificada 5 em 5 estrelas

Five star service

The whole experience has been incredibly easy and when I needed to speak to the team at French Bedroom they have been very easy to talk too and very accommodating. In all a very pleasant experience and I would definitely buy from them again.

19 de dezembro de 2025
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Resposta da French Bedroom

Thank you for leaving us such a fantastic 5* review, Karen!

We are elated to hear that your experience with purchasing your new Love Story Curved 3-Drawer Chest and matching bedsides was an enjoyable one and that our Customer Experience Team were on hand and happy to help with any queries you had!

We look forward to welcoming you back again soon, Karen!

Classificada 5 em 5 estrelas

Georgous Bedroom Furniture

My rattan bed and bedside tables are even better than the photos online.
Just goes to show you get what you pay for.
Communication, throughout the process from the company, was excellent and the "white glove" service is a must in my eyes.
Would buy from French Bedroom again and would not hesitste to recommend them either.

19 de dezembro de 2025
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leave us this outstanding 5* review, Rhona!

We take so much pride in designing and producing our solid wood bed frames and we're thrilled to hear that you love your new Love Story Curved Rattan Bed and matching 2-Drawer Bedsides so much! New furniture should be an exciting and joyful experience and we're delighted to hear that our Customer Experience and Delivery Teams helped to product this experience for you! The "white glove" assembly service is so helpful too!

We will look forward to you returning to us very soon, Rhona!

Classificada 5 em 5 estrelas

Outstanding !

I am absolutely thrilled with my beautiful new bed & bedside tables from The French Bedroom Co. The customer service is outstanding from this company as is the quality of the beautiful furniture. Delivery was really swift, and I paid for the white glove service. The couriers were really efficient and polite. I will definitely be going back to this company to add more pieces to my bedroom. I thoroughly recommend them to anybody looking for beautiful furniture that is built to last.

12 de dezembro de 2025
logótipo da French Bedroom

Resposta da French Bedroom

Thank you for taking the time to leave us such a wonderful 5* review, Julie!

We couldn't be happier to hear that you adore your new Clair de Lune Rattan Bed and Bedside Tables, you chose so beautifully! We really care about providing timeless furniture designs, made to be passed down through generations, so ensuring the high quality is essential for any of our gorgeous collections!

We're pleased to hear the white glove assembly service made your experience with delivery so much easier! And thank you again for your kind review. We hope to welcome you back very soon!

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