Had a broken piece of specialist piping in my building, my own handymen company led me in circles for 5 days on what should have been a simple fix. Finally got in touch with Clive at FreshGround who... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Absolutely fantastic service. Same day service to fix our few years old Billi Tap. Thank you Clive and the engineer Jamie Farrell who made it all happen. Jamie even did some extras too for us so Fresh... Ver mais
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I had emailed about my water dispenser being broken, expecting to be given a date for an engineer or technician to be available. instead one turned up within 5 minutes of me raising this issue and was... Ver mais
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Always a pleasure. Engineer call outs tend to be pretty quick and you can get updates if needed! I was left a message on my phone when they couldn't get thought to me to update times, which I really a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de café
- também em
- Aluguer de material para escritório
- Fornecedor de máquinas de café
- Fornecedor de material para escritório
- Loja de materiais para escritório
Informação fornecida por diversas fontes externas
At FreshGround, we pride ourselves on our fresh approach to providing workplaces with coffee machines and water dispensers, with the highest levels of customer service. Starting out as a small family business, we’ve grown into one of the UK’s leading drinks suppliers, with offices in London, Manchester and Norwich. Sourcing the finest selection of quality beans, we’ve been supplying great tasting coffee for nearly 40 years.
Informações de contacto
4,6
Excelente
139 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
great and quick service
17 de dezembro de 2020
Resposta da FreshGround
Thank you so much, Ellen!
Best wishes,
Jess
The Best
The best company that I've been working for so long now. Always prompt in deliveries and services.
17 de dezembro de 2020
Resposta da FreshGround
Hello Florin
Thank you so much for leaving us such an amazing review!
Best wishes,
Jess
Water machines ( school used
Water machines ( water machines used at the school, filtered water )
Been using freshground for many years, they are Professional, reliable, punctual. Would highly recommend.
17 de dezembro de 2020
Resposta da FreshGround
Thank you so much for your wonderful review, Chris, I'm so pleased to hear you'd recommend us!
Best wishes,
Jess
Good experience all round
Nick Harding the engineer came and fixed our boiling and chilled Billi tap we have at home. Neat job, great to have it working again. Call-out was 48 hrs from ordering, which was fine by us.
14 de dezembro de 2020
Opinião espontânea
Resposta da FreshGround
Hello Graham
Thank you so much for taking the time to leave us such a great review!
Best wishes,
Jess
Freshground always deliver the best…
Freshground always deliver the best service. Pat Haslett, Slav Nowak always going above and beyond really great team.
7 de dezembro de 2020
Opinião espontânea
Resposta da FreshGround
Thank you so much for your wonderful review! I'll make sure to pass your comments onto the client care team.
Best wishes,
Jess
Slow flow on cold tap
Reported minor problem. Received quick acknowledgement and given date for engineer's visit. Arrival time advised on the day. Job fixed!
4 de dezembro de 2020
Resposta da FreshGround
Hello Lewis
Thanks so much for your great review!
Best wishes,
Jess
Excellent service
Excellent service and fabulous products. FreshGround's help was invaluable in our re-opening after the Covid19 lockdown. Highly recommend this company.
1 de dezembro de 2020
Resposta da FreshGround
Hi Jacqueline
Thank you so much for taking the time to leave such an amazing review. I'm so glad we were able to help you get up and running again!
Best wishes,
Jess
Great service
27 de novembro de 2020
Resposta da FreshGround
Thanks so much for your review, Warren!
Best wishes,
Jess
Jamie Farrell (the engineer) was…
Jamie Farrell (the engineer) was extremely helpful and solved our issues with a Billi tap which had stopped working. He was very efficient and polite and a really nice guy.
26 de novembro de 2020
Opinião espontânea
Resposta da FreshGround
Hello Revina
Thanks so much for your review this morning, that's great to hear you were so pleased with Jamie's visit!
Best wishes,
Jess
Resposta da FreshGround
Thanks for your wonderful review, Hannah!
Best wishes,
Jess
Resposta da FreshGround
Hello Karyn
Thanks so much for your kind review, I'm so pleased you're happy with our service!
Best wishes,
Jess
Very helpful engineer.
23 de novembro de 2020
Resposta da FreshGround
Thanks so much, Paul, for your five-star review! Have a lovely day.
Best wishes,
Jess
Great service
I had a leak in a drip tray on my water machine, it took just one call to get this sorted. Everyone I spoke to was very helpful and knowledgeable about the product. I received a replacement part within 24hrs! Brilliant service thanks freshground.
23 de novembro de 2020
Resposta da FreshGround
Hi Melissa
That's great to hear! I'm glad to hear you're so happy with our service, and thanks very much for taking the time to leave us your review!
Best wishes,
Jess
great service and support!
20 de novembro de 2020
Opinião espontânea
Resposta da FreshGround
Hi there, thank you so much for your review!
Best wishes,
Jess
Great service
Very efficient, friendly and professional staff. We had a fault with one of our Billi taps. Great service from start to finish. Thank you to Jamie the engineer who attended and rectified the fault.
17 de novembro de 2020
Opinião espontânea
Resposta da FreshGround
Hello Justine
Thank you so much for your amazing review! I'll make sure to pass your thanks over to Jamie and the client care team.
Best wishes,
Jess
FreshGround are always a pleasure to…
FreshGround are always a pleasure to deal with.
Appointment set up was fast and all communications were returned promptly.
Engineer arrived on time - and worked professionally and conscientiously - and followed Covid guidelines.
Very happy with the service we get from FG.
2 de novembro de 2020
Resposta da FreshGround
Hello Wendy
Thank you so much for your wonderful review! It's great to hear you're so pleased with our service.
Best wishes,
Jess
Resposta da FreshGround
Hello,
Thanks so much for taking the time to leave such a fab review!
Best wishes,
Jess
It has been a fantastic experience with…
It has been a fantastic experience with Fresh Ground as the team have been responsive and very well behaved since the beginning. They recommended the right machines for our office, and the installation process and the after-sales service was fast and very professional. I really recommend this company and will definitely want to work with them again in future.
26 de outubro de 2020
Resposta da FreshGround
Hello Rebeca,
That's brilliant to hear that you've been so pleased with your experience so far - thank you so much for taking the time to leave such a wonderful review!
Best wishes,
Jess
Resposta da FreshGround
Hello Mark
Thank you so much for taking the time to leave us a review. That's great to hear you're so pleased with our coffee - enjoy!
Best wishes,
Jess
great service
great service, efficient, friendly and cost effective. I would recommend FreshGround and I would use them again if the need arose. Thank you to Eric for fantastic service.
16 de outubro de 2020
Resposta da FreshGround
Hello John
Thank you so much for your amazing review! That's so great to hear you've been so pleased with everything - and I shall make sure to pass your thanks onto Eric.
Thanks again!
Best wishes,
Jess
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