Fullscript Opiniões 

503
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Ver mais

Classificada 5 em 5 estrelas

Ana, who was the Emerson Ecologics/Fullscript representative who took my order, was superb in every aspect of our communication and in the ordering process. Difficulties threatened as a product which... Ver mais

Classificada 5 em 5 estrelas

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

503 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(503)

229 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fullscript Exceeds My Expectations

My experience with Fullscript has been exceptional! Their customer service has exceeded my expectations!

5 de dezembro de 2025
Opinião espontânea
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Resposta da Fullscript

Thank you for your review, we truly appreciate it!

Classificada 5 em 5 estrelas

Customer service was very quick and…

Customer service was very quick and helpful! I missed a few items in my order and it was too late to update it, so they gave me free shipping so I could order the missing items. Thank you so much!

5 de dezembro de 2025
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Resposta da Fullscript

Thank you so much for your kind words! We’re glad we could help get everything sorted for you. If you ever need anything else, we’re always here to help! 💛

Classificada 5 em 5 estrelas

Bron was most helpful with a problem I…

Bron was most helpful with a problem I was having with registering my updated reseller permit. He quickly got the situation fixed and followed up with both a phone call and an email. It was a win-win for all. He was kind and professional and prompt. I appreciate his service and competence.

4 de dezembro de 2025
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Resposta da Fullscript

Thank you for sharing this wonderful feedback! We're delighted to hear that Bron was able to resolve the issue quickly and provide thorough follow-up. We’ll make sure he sees your kind words. We truly appreciate your acknowledgment of his professionalism and prompt support!

Classificada 5 em 5 estrelas

Wonderful customer service experience

Wonderful customer service experience! Jade G. was prompt, professional, and very helpful!

4 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service! Jade G. was very efficient and helpful!

3 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!

Classificada 5 em 5 estrelas

Amazing customer service and large…

Amazing customer service and large inventory of top notch clinician-approved supplements for my patients. So thankful for this one stop shop (better than Amazon for quality control and vetted formulas).

4 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you so much for your thoughtful review! We're thrilled to hear that our customer service and curated selection of clinician-approved supplements are supporting you and your patients. We’re grateful to be your trusted one-stop shop for high-quality, vetted formulas. Thanks for choosing us!

Classificada 1 em 5 estrelas

From what I see they have no customer service

From what I see they have no customer service. Just some stupid Ada chatbot. I was going to place a big order today. Thankfully Amazon has it all. It's a little more expensive, but Fullscript doesn't deserve my business.

1 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Hi there, we’re really sorry to hear about your experience. Our support team is absolutely here to help, and we never want anyone to feel stuck with only automated assistance. We’d appreciate the chance to make this right and answer any questions you had before placing your order. Please feel free to reach out to us at support@fullscript.com or 1-866-807-3828 (https://support.fullscript.com/), and we’ll be happy to assist you directly. Thank you for your feedback — it truly helps us improve.

Classificada 5 em 5 estrelas

Customer service with this company is…

Customer service with this company is impeccable. They have accommodated me in so many ways making my life so much more productive. Thank you Jade G for being so supportive and helpful.

27 de novembro de 2025
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Resposta da Fullscript

Thank you for sharing such a thoughtful review. We’re thrilled to hear that our team has been able to support you and make things easier. We truly appreciate you taking the time to reach out.

Classificada 5 em 5 estrelas

Account recovery

I had an account with Fullscript and I tried to get back on it. Unfortunately I tried to start a new one which did not work. I first tried to work through with the automated help which suggested dealing with an agent. The person I got to deal with was very helpful and discovered that I had a email address change. Jewel Z. helped solve this issue and got me back in my account. Great work. Thank you very much,Curtis

24 de novembro de 2025
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Resposta da Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jewel was able to quickly identify the email issue and get you back into your account. We know how frustrating login problems can be, and we’re happy we could help make things right.

We appreciate your patience and your kind words. If you need anything else, we’re always here to help!

Classificada 4 em 5 estrelas

My ordering mistake

I was helped by Hailey and I give her 5 stars. She figured out what to do right away. However, not being able to find a phone number or a way to contact someone about my mistake was crazy! I looked everywhere on the website and finally googled how to call Fullscript or how to reach customer service . That is nuts!

25 de novembro de 2025
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Resposta da Fullscript

Thank you for sharing your feedback with us. We're so glad to hear Hailey was able to quickly resolve the issue — we’ll be sure to pass along the 5-star praise!

Classificada 5 em 5 estrelas

Awesome Service

Awesome, super quick + supportive response from Jade G! Super helpful and understanding in supporting me and my client. Thanks!!

25 de novembro de 2025
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Resposta da Fullscript

Thank you so much for sharing your experience! We're thrilled to hear that Jade was able to support you and your client so quickly and helpfully. We’ll be sure to pass along your kind words — they’ll mean a lot to her.

Classificada 5 em 5 estrelas

I needed to make a return

I needed to make a return, and Jade was very prompt and detailed in giving me the information as to how to go about returning the product. I appreciated the time she took to make sure that I understood the process.

24 de novembro de 2025
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Resposta da Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jade was able to provide clear, detailed guidance and ensure you felt confident with the return process. We truly appreciate your kind words — we’ll make sure they reach her.

Classificada 5 em 5 estrelas

Appreciation

A shoutout to Ms. Jade!
Thank you for your professionalism, for owning the issue and promptly addressing my concern!
We just received the replacement product.

24 de novembro de 2025
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Resposta da Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jade was able to help.

We truly appreciate your kind words — we’ll make sure they reach her.

Classificada 5 em 5 estrelas

Always eager to help

Always a pleasure to speak with representatives, they are friendly, warm and very knowlegable, always eager to help. Bron listened to my concerns, responded with immediate help and took care of the problem. I felt listened to and very confident that the issue was taken care of. Thank you for your great support team.

20 de novembro de 2025
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Resposta da Fullscript

Thank you so much for your thoughtful feedback. We're delighted to hear that your experience with our support team — and with Bron in particular — was friendly, attentive, and helpful. It’s wonderful to know you felt heard and confident that your issue was resolved.

Classificada 5 em 5 estrelas

great service from Jade

great service from Jade, she found the solution to my problem pretty quickly, and I received the follow up email with the confirmation that all was good the day after.
Love Fullscript. made such a difference to help my clients get their supplements on time

21 de novembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thanks for sharing your experience! We're so glad Jade was able to quickly resolve the issue and follow up with confirmation. It’s great to hear Fullscript is helping you and your clients stay on track.

Classificada 4 em 5 estrelas

I have been with Emerson & Natural…

I have been with Emerson & Natural Partners for over 20 years. They have merged together to become Fullscript. The only reason they only got 4 stars is there was a product they didn't have that I needed. AND the person who helped me, walked me through how to get a "new product request" They will for sure get 5 stars if we can make this happen. I really love only having to go to one place to order all that I need. Thank you!

17 de novembro de 2025
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Resposta da Fullscript

Thank you for being with us for over 20 years! We’re thrilled to hear you love having everything in one place and that our team could assist with your product request.

Classificada 5 em 5 estrelas

Efficient, helpful patient work-flows

My call in earlier to Fullscript this morning was so helpful! My time was short, needing to identify details from a client's last order. Pia was so-o efficient in helping me see a 'drop-down' I needed to proceed for that client.

14 de novembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

We’re glad Pia could make things easier for you! Thanks for taking the time to leave a review. Feedback like this means a lot to our team.

Classificada 5 em 5 estrelas

Jasmyne W has been the best agent to…

Jasmyne W has been the best agent to help Troubleshoot and problem solve! Professional and kind, she answered all of my questions and helped solve some notification issues I was having. Thanks, Jasmyne!

13 de novembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you for the great feedback! We’re delighted to hear Jasmyne was able to answer your questions and resolve the notification issues. We’ll be sure to recognize them for their amazing work!

Classificada 5 em 5 estrelas

Long time satisfied customer

We have been purchasing from Emerson Ecologics for several years and never have any complaints. The products are of high quality, the shipping (even the non expedited shipping) is fast and usually arrives in 1-3 days, and the customer service is amazing. Bron assisted us on a call the other day and he went above and beyond to make certain that all our questions were answered. Very satisfied with his top notch level of customer service.

12 de novembro de 2025
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Resposta da Fullscript

Thank you for taking the time to share your experience! It's great to hear that Bron provided such exceptional service and that our products and shipping continue to meet your expectations.

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