I ordered in October 2025. I haven't received my order. When I queried it, they sent proof it had been made - in August 2026 - and no delivery or even attempt to resolve. So, essentially, they've just... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Update: Item arrived. Despite the initial problems with delivery, which are clearly very unusual based on other reviews, I am very pleased with the product itself - it is excellent. Update: ite... Ver mais
A empresa respondeu
Relatively simple to order, I had to double check what I was doing but got there in the end. The preview came through quickly, considering it was over the Christmas period. I asked for a couple of min... Ver mais
A empresa respondeu
Great communication throughout the process. There were constant changes due to me being so pedantic about my cat, yet not one complaint from Furr and Family. So thrilled with the finished portrait,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de animais de estimação
- Loja de lembranças
- Loja de artigos para animais de estimação
- Estúdio de fotografia
Escrito pela empresa
We Provide Unique Pet Arts for pet lovers all around the world. Mostly based on Custom Pet Portrait Dog portrait cat portrait and any animal lover pet portrait
Informações de contacto
Reino Unido
- contact@furrandfamily.com
- furrandfamily.com
4,1
Bom
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt service
Prompt service, could view pictures before buying. The picture is stunning and I have shown many people, I told them where it was from.
All round very good service.
2 de novembro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you for your feedback and love to hear about this
I bought a photo of my son and daughter…
I bought a photo of my son and daughter in laws Pug. He often sticks his bottom teeth out and I thought he would make a great vampire. We all loved the photo and would highly recommend FurrandFamily for your pet’s portrait
15 de outubro de 2024
Resposta da FurrandFamily
Thank you so much for your wonderful feedback
The images are just wonderful and the…
The images are just wonderful and the detail is fantastic, better than I expected. I asked for a minor tweak on be of my proof which was done within minutes. Great service and I’ve already recommended to friends and family
28 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you so much
Fantastic service from the start and…
Fantastic service from the start and image arrived the next morning! A great gift for all animal lovers.
26 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you so much for sharing your love!
Brilliant service
Brilliant service. Very happy with the picture. Would definitely recommend .
And would use again.
22 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you so much
Received jpeg really really poor…
Received jpeg really really poor quality for the price wouldn’t use them again
7 de outubro de 2024
Resposta da FurrandFamily
Sorry for this but We have sent you High Quality Digital file that you order, We did not get any email or message from you about the design issue.
We are here to solve any kind of issues you can contact us anytime.
Brilliant pictures
Brilliant pictures very quick delivery,so far got the halloween ones and fun ones, couldn't find a better place or people then these, you won't be disappointed
3 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
thank you so much for sharing your trust with us!
Ordered my hubby a portrait of his dog…
Ordered my hubby a portrait of his dog for his 70th I am absolutely thrilled with it it's fantastic amazing work.thankyou furr and family 😊 😊 😊
16 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Wow Congratulations for 70th <3
Fantastic photos create
I love my doggy photo and good price I love a fantastic photos I can’t complaint because I LOVE THEM and make me sooooo smile :-)
16 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
We love to make it happy :)
Resposta da FurrandFamily
Thank you so much for your wonderful support
Absolutely love my picture!!
Absolutely love my picture!!
Great communication too.
13 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
We love to make it too :)
Great photos and amazing customer…
Great photos and amazing customer service
9 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you so much :)
Fantastic service and great value
Fantastic service and great value
2 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Thank you so much , we are looking forward to work on your order again
FANTASTIC
This company is FANTASTIC! I highly recommend it. They are fast, friendly, and very professional. I'm so pleased with both pictures I ordered they are unique and brilliant! 5 stars. Superb.
2 de outubro de 2024
Opinião espontânea
Resposta da FurrandFamily
Love the spirit!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.