Broadband stopped working in the afternoon. Shane at G-Network was really helpful and booked Luis the engineer for the next morning. Worth mentioning also that it didn’t take an age to get through, un... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Broadband stopped working in the afternoon. Shane at G-Network was really helpful and booked Luis the engineer for the next morning. Worth mentioning also that it didn’t take an age to get through, un... Ver mais
A empresa respondeu
We now have super-fast WiFi that costs less than we were paying our regular provider for old fashioned copper-fed WiFi. G.network were easy to contact and once it was agreed their service was avail... Ver mais
A empresa respondeu
Kenyon who did the installation was brilliant. Did a big complicated job very fast and left it clean and working while being great to deal with. Altogether a great experience and now I have amazingly... Ver mais
G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Ver mais
A empresa respondeu
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Escrito pela empresa

251 Southwark Bridge Road, SE1 6FJ, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de uma semana
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All on time and efficient installation. Friendly, knowledgeable guys got me all set up and switched despite a couple of unexpected hurdles!
Thanks to Andrew and Stephan.

Resposta da G. Network
Incredible install experience with G-Network. Their engineers, Laurence, Alex and Victor, were amazing. Professional, courteous and set up our connection so quickly. Customer service team was very helpful too! Sabine organised our set up in under a week. Connected, speed is great, very happy.

Resposta da G. Network
German Schmidt and Victor Serac were brilliant today.
At long last we have WiFi.
BT has failed on 3 visits!!!
Delighted to be a customer of G Network
Special shout out for German’s customer service. He took the time to set everything up and explain it to us.

Resposta da G. Network
STAY far from this service !!!! I signed up with G Network, went thru the whole process, set up direct debit, cancelled with my other provider, awaited the installation call which I was told would come within 2 days. However, when I didn't hear from them, I phoned -- only to find out that actually they couldn't provide me service after all, which ofc they should have known from the start and never offered me service at all . At best it has been a TOTAL waste of time -- and at worst it has a taint of false advertising/fishing for business

Resposta da G. Network
Ronnie & Jason came and installed my 2.5gb service on a trial. They were very professional, friendly and full of interesting info about the service answering every question I had. They went above & beyond accommodating my configuration needs. Great gubbins! 2.5 gigabits is crazy fast!!

Resposta da G. Network
Luis was friendly and ready to answer all my questions. When I couldn’t connect, he roped in his team to make things work. He made everything easy. Thank you.

Resposta da G. Network
Laurence was amazing. He was very neat and polite and I now have super fast speeds after being let down by EE. Thank you Gnetwork.

Resposta da G. Network
phone answered startiht away; after a few minutes with the first tech i was transferred up -- John Goodwin was superb- it took forever but he was patient and in the end we got there -

Resposta da G. Network
I would like to leave this review specifically for Tony from G.Network’s Technical Customer Service team rather than for the company as a whole.
Tony provided outstanding technical support and excellent customer service. He took the time to understand the Wi-Fi coverage issues in my flat and recommended a mesh Wi-Fi solution to ensure all levels of the property receive a strong and reliable signal. He explained everything clearly, answered all my questions patiently, and made the installation process easy to understand.
His professionalism, technical knowledge, and willingness to go the extra mile made a real difference. Thank you, Tony, for your excellent support, it is very much appreciated.

Resposta da G. Network
G.Network sent their engineer Leon to do the fibre installation. He was very helpful and quick with the installation and kept everything very clean and tidy. I am very impressed with how responsive and efficient the whole process is from placing the order to installation.

Resposta da G. Network
There were some technical issues with the internet but the company response was quick and they were swift in sorting it out. The engineer German Schmidt was very good and seemed very competent as well

Resposta da G. Network
I’ve met several G. Network technicians who have all been exceptionally professional and personable. Laurence just did our install and he was fantastic, and I felt very comfortable especially as a solo woman at home, and his trainee was great too. Good bunch of people, and looking forward to much faster internet!

Resposta da G. Network
Great service, amazing installers. Big shout to Herman

Resposta da G. Network
Leon was very friendly and experienced. Great work

Resposta da G. Network
Was visited by German Schmidt who was amazing and helpful and resolved my issues on the spot!

Resposta da G. Network
German was amazing technician. He explained everything thoroughly and made the whole process of installation quick. I would highly recommend him. Best service

Resposta da G. Network
Luis installed the internet very well. His work was neat and installed the device and cables within the quoted time.
Customer service was helpful and the internet has been good so far (only been using it for a week).

Resposta da G. Network
Super easy process to order, book an appointment, change the time of the appointment and great experience to set it up. Thank you Oliver! WiFi is great so far!

Resposta da G. Network
German Schmidt was very professional clear and nice. He made a very clean job. Highly recommend.

Resposta da G. Network
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