I'm typing words, but words can't explain how perfect the experience has been doing business with this company. 5-star customer service resolving every issue with empathy my extremely frustrating situ... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Ver mais
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A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Ver mais
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Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979
Informações de contacto
201 Ruthar drive, 19711, newark, Estados Unidos da América
- 3233340979
- support@gamegear.net
- gamegear.net
4,6
Excelente
186 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The purchase and engagement with store…
The purchase and engagement with store owner was wonderful. Package should be here soon. I would order from them again!
16 de novembro de 2020
Resposta da GameGear.net
Thank you very much for your comments on us! We are always here to help you
I believe you will like it! And your next purchase is most welcome.
Had a purchasing issue you guys fixed…
Had a purchasing issue you guys fixed it . Can't complain , thank you .
16 de novembro de 2020
Resposta da GameGear.net
Thank you very much for your comments on us! We are always here to help you.
And if you have any other questions when you play, please let me know.
Smaller but better NES system
The last game I purchased NES system my grandson loves to much he needs to be pulled away from the game.
15 de novembro de 2020
Resposta da GameGear.net
Thanks for your review! We are so glad that your grandson likes our NES system which aggregates our expectations and efforts. And when I was young, I even addicted to games, and now I realize how wonderful it is to be able to sit down and play. It’s so great to be able to play games with your loved ones!
I’m really pleased at how fast this…
I’m really pleased at how fast this order was delivered.
12 de novembro de 2020
Resposta da GameGear.net
Thank you very much for your comments on us!
If you encounter any problems in using the product, you can contact us, we are ready to solve it for you.
If I could give this company 0 stars I…
If I could give this company 0 stars I would. Do not buy from this site, have sent several emails and calls and no response. Never received my product and was charged. Currently filing for fraud on this company.
1 de julho de 2020
Opinião espontânea
Resposta da GameGear.net
Thanks for your advice and comments. We have improved our service and the velocity of material flow. If you have another questions, please contact us. We will give you the best service we can.
Bad company
On 4/16 I ordered a wireless controller. They sent me an email with a tracking number for usps. Even now the tracking number is still saying it has been created but not given to usps. I have emailed them with no response. Please do not buy from this company. I did not like that I had to even give 1 star.
6 de maio de 2020
Opinião espontânea
Resposta da GameGear.net
Thanks for your advice and comments. We have improved our service and the velocity of material flow. Due to the COVID-19, everything is in a mess including the shipment. We even didn't have enough people to deal with after-sales problems. If you have other questions, please contact us. We will give you the best service we can. We are always waiting for you to come again.
Customer Support is a dismal
Customer Support is a dismal.
Contacted them after a week from order date as the FAQ advised they ship from Delaware and ship within 1 business day. Reply I received is that they don't have my shipping address. Which is odd because I selected (shipping - billing) during checkout process and the email I replied to clearly displayed my address. Secondly, why am I having to reach out to be informed you're missing my address.
Two weeks later and they shipped it snail mail and it doesn't acknowledge the shipping center as received the package. Have contacted their customer support and no feedback to date. Will update my review once I hear back.
1 de abril de 2020
Opinião espontânea
Resposta da GameGear.net
Thanks for your advice and comments. We have improved our service and the velocity of material flow. Due to the COVID-19, everything is in a mess including the shipment. We even didn't have enough people to deal with after-sales problems. Now we are always ready to provide you with the best service. We are always waiting for you to come again.
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