The Lawno has lived up to all its great reviews. Easy to assemble, with lots of video and illustrated tutorials to help you get the best from it. We’re in the demographic, and were finding our Stihl... Ver mais
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Leia as opiniões dos outros
Communication great when purchasing, great info sent through on how to set it up and use it to its best ability, we havnt had it long but it works really well and it is easy to use. Thanks so much thi... Ver mais
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We received exemplary service from this team of legends when a part broke. At my age (85), with a husband in hospital, the advice I received and a replacement part freely and speedily given was truly... Ver mais
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I’d actually rate this about 4.5 stars. It’s very light and easy to manoeuvre, which I love. I mostly use it as a whipper snipper because my lawn is huge and definitely still needs the lawn mowe... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.
Informações de contacto
Austrália
- gardenerscrate.com.au
4,7
Excelente
505 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Absolutely love this mower
Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers
12 de outubro de 2026
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Resposta da Gardeners Crate
Jan, that genuinely made our whole team light up! Caring about our customers is at the heart of everything we do, and it means the world to hear it recognised so clearly. Thank you so much for sharing this! 💚
- The Gardeners Crate Team
How easy it is to use
It was easy to put together with the online instruction videos, I fell in love on the first test run in the yard.
6 de outubro de 2026
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Resposta da Gardeners Crate
Fell in love on the first test run. Maree, that is honestly one of the best things we get to hear! Thank you so much for sharing this, and we hope every session after that first one keeps that same feeling going. We are always here if you need anything! 🌸
- The Gardeners Crate Team
Wore the blades out pretty quick
Wore the blades out pretty quick , maybe a bit heavier grade of wire would be possible?
7 de outubro de 2026
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Resposta da Gardeners Crate
Hi Patricia, thank you for this feedback, and the suggestion on a heavier grade wire is something we are genuinely passing on to the product team!
In the meantime our support page has some helpful tips on technique that can make a real difference to blade life: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3.
If you give those a try and are still finding the blades wearing too quickly, please do reach out to us at support@gardenerscrate.com.au or call us on +61 8 7092 0892, and we will be happy to help further. 🌿
- The Gardeners Crate Team
Some functional issues but otherwise OK.
Service and communication excellent. I have had it for a while but only started to use recently.
Tool nice and light, grass edging is also very good.
The finish on mowing with fixed blade is average so far…might be I need more practice.
Main issue I have had is that the start trigger on handle sticks and when stop you have to jiggle the safety button around to get it to go in to get the machine stated again. Gets to be very frustrating.
So easy to use because light weight but for same reason has some issues with operation.
Have given the 4 stars primarily for service/communication from company and edging function.
9 de outubro de 2026
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Resposta da Gardeners Crate
Hi Jac, thank you for such honest and detailed feedback, and we are really glad the editing and our communication have been a highlight!
The trigger and safety button issue you described is something we want to look into properly with you. Please reach out to us at support@gardenerscrate.com.au or call us on +61 8 7092 0892 so we can work through this together and make sure your experience matches the product we stand behind. We appreciate your patience, and we are here for you! 💚
- The Gardeners Crate Team
Lawnmo win
Love the Lawnmo. Cleaned up around our large patio in a minute, gets underneath our hedges, close to the trees and so many other tricky spots. Within 5 min I knew it was going to save me hours of work.
7 de outubro de 2026
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Resposta da Gardeners Crate
Knowing within five minutes that it was going to save hours of work. Mez, that is such a great first impression, and we are so glad it delivered straight away! Thank you for sharing this and happy mowing! 🌿
- The Gardeners Crate Team
While the machine wasnt the right fit…
While the machine wasnt the right fit for my mothers garden the customer service was astounding. Prompt, helpful, kind and heartfelt. Wonderful to support an Australian business.
8 de outubro de 2026
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Resposta da Gardeners Crate
Hi Amanda, we are sorry The Lawno was not the right fit for your mother’s garden, but we are really glad the customer service experience left such a positive impression. That warmth and care is something we genuinely put into every interaction, and it means a lot to hear it came through. Thank you for supporting an Australian business and for sharing this so kindly! 💚
- The Gardeners Crate Team
What a wonderful Aussie company to be…
What a wonderful Aussie company to be dealing with. I knew that I could trust them by the friendly updating emails as to when I could receive my order. When 'Larry the Lawno' finally arrived, I was so excited that I sat just admiring him for a few days. (It was too wet to mow) so Larry and I got to know each other before I put him to work. What a tough little guy he is. And now my friends want to borrow him!! Get your own is my reply...lol
29 de julho de 2026
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Resposta da Gardeners Crate
Hi Samantha, this absolutely made our whole team smile, and we could not stop laughing at the friends wanting to borrow him!
We are so glad the trust built through our emails came through before Larry even arrived and that he has well and truly proven his worth in the garden. Getting your own response to the friends is honestly the best endorsement we could ever ask for. Thank you for sharing this with such wonderful warmth and humour. We are always here if you or Larry ever need anything at all! 😄🌟
- The Gardeners Crate Team
Exceptional customer service—truly above and beyond
I recently had an interaction with the Gardeners Crate support team regarding my purchase of The Lawno, and I am absolutely blown away by their level of care.
Right from the start, my detailed product feedback was treated with genuine respect. Both Zoren and the co-founder, Nick, took the time to personally step in and troubleshoot with me.
Knowing that I am over 6 feet tall, Nick was incredibly thoughtful—he accurately diagnosed a specific handling angle issue that affects taller users and offered tailored, expert advice to help me optimize the tool's performance.
It is incredibly rare to find a business that listens so closely to its customers, respects their time, and acts with this level of care and integrity. I cannot recommend Gardeners Crate highly enough based on their outstanding customer service. When they say try out for 30 days they truly mean it and help you along the way
5 de outubro de 2026
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Resposta da Gardeners Crate
Thank you so much for sharing this so thoughtfully and generously. Knowing that Zoren and Nick were able to step in, listen carefully and offer advice tailored specifically to your height and handling style is exactly the kind of service we want every customer to experience. We genuinely mean it when we say the 30 day trial is there to help you succeed, not just to tick a box. Thank you for giving us the chance to get it right and for such a wonderful review! 🙌💚
- The Gardeners Crate Team
Great product
Great product - I've been looking for a lawn trimmer that doesn't blow apart trimming wire every five minutes, and finally this is it
5 de outubro de 2026
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Resposta da Gardeners Crate
Finally finding a trimmer that does not destroy its own wire every five minutes. Dennis, we completely understand that frustration, and we are so glad the search is over! Thank you for sharing this, and we hope it keeps delivering every single time. 🌱
- The Gardeners Crate Team
Light and easy to use
Light and easy to use. Instructions easy to follow. Gardeners Crate have been very thorough with their comms and explanations. Thanks
3 de outubro de 2026
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Resposta da Gardeners Crate
Thank you so much, Andrea; it's really lovely to hear! We put a lot of care into our communications, and it means a great deal to know it has come through so clearly. We are always here if you ever need anything at all. 🌸
- The Gardeners Crate Team
Great customer service & communication…
Great customer service & communication . Prompt delivery. Sooo easy to use!!! Love the easy set up instructions and videos. Great product!!
25 de setembro de 2026
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Resposta da Gardeners Crate
Great service, prompt delivery, easy setup and sooo easy to use. Lisa, that is a full house and exactly the experience we work hard to create every time. Thank you for such an enthusiastic review, and we are always here if you need us! 🌻
- The Gardeners Crate Team
Good machine.
Overall, quite satisfied....does a good job. I did find that it took me about 3 sets of trimmer heads to get used to NOT breaking the wires on concrete or very thick grass, dirt ... I have to ease off and be very careful in those situations ... but getting better at it now.
28 de setembro de 2026
Opinião espontânea
Resposta da Gardeners Crate
Hi George, thank you for sticking with it through the learning curve and for sharing such an honest account of the journey!
For those trickier spots near concrete and thick grass, our support page has some great tips that can help protect the blades and make each session even smoother: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3. It sounds like you are already getting the hang of it, and we are so glad it is working well for you. We are always here if you need anything at all! 🙌
- The Gardeners Crate Team
Great customer service
After a few hiccups with the Lawno on delivery, Anna and Zoren eventually sorted the problem out.
Then I received a replacement battery and charger (which both worked this time).
I then purchased a second battery because one doesn't last long and takes longer to recharge.
What I set out to do with the Lawno has now been completed. 👏👏
And, NO, I do not wish to return it. It's definitely a keeper for me. So easy to use. Although some weeds took a bit of perseverance and a lot of choice words!!
Excellent machine for us oldies. Thank you.
3 de setembro de 2026
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Resposta da Gardeners Crate
Hi Lynne, we are so glad Anna and Zoren were able to get everything sorted for you and that the replacement battery and charger have been working perfectly!
A definite keeper with some choice words for the stubborn weeds along the way. We love the honesty, and we are so glad it is proving to be an excellent machine. Thank you for sharing this! 👏🌿
- The Gardeners Crate Team
It’s so great! Lightweight & goes like a demon.
It’s so great!
30 de setembro de 2026
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Resposta da Gardeners Crate
Lightweight and goes like a demon. Simone, short and absolutely brilliant! Thank you for sharing this, and we hope it keeps going like a demon every single session. 😄🌿
- The Gardeners Crate Team
Great tool
I received my Lawno approx. a week after purchasing and it is a great tool.
It's easy to use, light weight and gets the job done for my small garden.
I think its a tool to be used regularly when the grass is not too long as it can get a bit hard to mow, especially on buffalo grass when it's quite thick.
2 de outubro de 2026
Opinião espontânea
Resposta da Gardeners Crate
Thank you so much, Ange! Great tip on keeping on top of it regularly too, especially with buffalo grass. Little and often really does make each session so much easier and the results so much better. We are always here if you need any advice along the way! 🌱
- The Gardeners Crate Team
the whole process from order through…
the whole process from order through delivery to use has been seamless. The Lawno does exactly what it claims and it's great to use. Love it!
30 de setembro de 2026
Opinião espontânea
Resposta da Gardeners Crate
Seamless from order all the way through to use and doing exactly what it claims. Debra, that is everything we set out to deliver, and it is so lovely to hear it confirmed so clearly. Thank you for sharing this, and we hope you keep loving it! 💚
- The Gardeners Crate Team
It is so lightweight and easy to use
It is so lightweight and easy to use. My lawn is looking fabulous. I will trim the edges tomorrow. Thank you this is a brilliant product.
1 de outubro de 2026
Opinião espontânea
Resposta da Gardeners Crate
A fabulous-looking lawn already, and the edges are still to come tomorrow. Christina, you are off to an incredible start! We cannot wait to hear how the edging goes. Our support page has a short video with some great tips to help you get a clean, professional result the first time: https://gardenerscrate.com.au/pages/lawn-support#fix-3. Thank you for such a lovely review, and we are always here if you need us! 🌸
- The Gardeners Crate Team
I used the Lawno for the first time…
I used the Lawno for the first time last weekend. I'm very impressed with how it works. I have a disability so the fact it has wheels is awesome. I don't have to carry it i can just roll it along to where I need it. When I do need to pick it up it's weight is not a problem. So now I don't have to wait until hubby comes home to do the edges. Also it's great for getting into those awkward places. Highly recommend.
27 de setembro de 2026
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Resposta da Gardeners Crate
Hi Sonia, this genuinely warmed our hearts! The independence to get the edges done without waiting, the wheels making it so easy to move around, the weight never being an issue and those awkward spots finally sorted. Thank you so much for sharing this and for the wonderful recommendation. We are so glad Lawno has made such a real difference for you! 💚
- The Gardeners Crate Team
Best purchase ever!
At first, I was sceptical about how lightweight the lawn gadget was, but I was very impressed with how well it handled my overgrown, thick edges. I ended up using 3 trimmers to get the job done, but I know it will only require one in the future if I do it regularly. That is the best thing about it, as it is so easy to use. Just click on the battery and go. Not having to thread a cord or deal with the usual jamming, but just using the supplied tool to undo the head and pop on a new one in literally 30 seconds is a game changer. I didn't even have to change anything to use it as a whipper snipper to do around poles or trees. I just turned it on its side. Because it is so lightweight, it didn't gouge into the grass or leave any evidence like others do by cutting lower than the mowed grass. It arrived in 2 days in perfect packaging with very easy-to-follow assembly instructions. I will no longer have to prepare or make time to do the lawns. I would compare it to the same thing as using a battery-operated blower. No waiting for the right time or conditions, and with zero effort. My lawn and edges now look like they never need doing. I am a very short 66-year-old female who has had multiple surgeries on my back and hip and who always struggled with equipment being too long, heavy and time-consuming. Finally, a company that recognises that gardening equipment needs to be designed to be simple enough for all demographics.
1 de outubro de 2026
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Resposta da Gardeners Crate
Hi Julie, thank you so much for this incredibly thoughtful and detailed review. Going from sceptical to genuinely impressed, tackling overgrown thick edges, loving the 30 second blade swap, not having to prepare or make time anymore and finally finding a company that designs for all demographics. At 66 with multiple back and hip surgeries behind you, you deserve every bit of that ease, and we are so proud the Lawno has delivered it. This review means everything to our team! 🥹🌿
- The Gardeners Crate Team
The mower was delivered earlier than…
The mower was delivered earlier than expected, and works well. I'm hoping to save and purchase the battery operated chain saw too. Thank you Gardeners Crate.
1 de outubro de 2026
Opinião espontânea
Resposta da Gardeners Crate
Thank you so much, Anita! Early delivery and working well is a great start, and we love that you have your eye on The Brancho chainsaw next. It is just as lightweight and easy to use, and we think you are going to love it just as much. We are always here whenever you are ready! 🌟
- The Gardeners Crate Team
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