Bought a 2 in 1 garden hose reel and hose. The price was way cheaper than anywhere else I checked. I emailed them with a query whilst waiting on the delivery, the response was almost immediate and h... Ver mais
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I was very disappointed when my hose arrived as it was faulty,I emailed to raise the problem and had a quick response .After several emails with photos of the hose I finally got a QR code to return it... Ver mais
Where Amazon and B&Q could not deliver, or guarantee safe delivery of item, you excelled yourselves. Thank you, the item was new, boxed, undamaged, and easy to put together. One satisfied customer.
Item ordered on 02/10/2026. Still not received. Update: item received as described. If it wasn't for the delay in delivery it would be a 5 star
3,9
Bom
265 opiniões
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Broken goods - poor customer service
Bought hose and reel, received it wrapped in plastic clingfilm. On inspection l found the inner reel connector broken. I rang several times to be cut off. I sent an email - then heard nothing, rang a day later or so and got through (you have to go for chase order option), EVENTUALLY I got through - explained email. Was sent generic email link to Evri…. their status for OVER A WEEK now says it is ‘on way to retailer - ring them…’ I still can’t get through - very very poor
17 de março de 2024
Just what I wanted
Ordering simple. Incorrect tracking number given but when I phoned to enquire abiut delivery, I left a message and I received a callback very quickly. Goods delivered on time.
I thought it would completely assembled but I had to unwind the reel to get at the bag of connectors for the piece from the cart to the tap.
21 de março de 2024
Great price for the garden hose and…
Great price for the garden hose and fast delivery.
20 de março de 2024
Did what was expected
7 de março de 2024
I had a herzlock hose before and it was…
I had a herzlock hose before and it was brilliant. I’d definitely recommend getting one. I bought the 40metre one.
8 de março de 2024
Competitive prices & good customer service
Competitive prices, quick dispatch & delivery. Very helpful & they sorted a missing special offer item efficiently & dispatched it quickly. Recommended.
5 de março de 2024
wrong item - no refund
they sent the wrong (much inferior) item. After they got me to send them pics to prove, they accept i dont have my item, they refuse refund because tracking says "it" got delivered even though they sent the wrong thing. So they have my money and i had to order a hose from elsewhere. two weeks on they wont refund me.
11 de março de 2024
Opinião espontânea
Extra long hosepipe.
Extra long hosepipe to reach the end of the garden . It was a good price and arrived quickly and well packaged. It reaches the end of the garden and doesn’t leak and is easy to set up and use .
17 de março de 2024
Good quality and fast delivery
15 de março de 2024
I ordered in the late afternoon and it…
I ordered in the late afternoon and it came the next morning, amazing.
14 de março de 2024
Order and Delivery fine product not yet…
Order and Delivery fine product not yet used
6 de março de 2024
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