Please do not use this company we have paid 10s of thousands of pounds to this company and have been left with a mess and repairs that they will not do. We have contacted them at least 20 times and h... Ver mais
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Leia as opiniões dos outros
From initial enquiry Gardenhouse have been brilliant , Couldn’t help enough with delivery date , and quality of product , minor fault with lock on door , got in touch , new lock delivered without del... Ver mais
A empresa respondeu
Lovely design, great quality & easy to follow instructions, although make sure you read the instructions thoroughly before building it, although there is a helpline to call if needed! The wood is a... Ver mais
A empresa respondeu
Our Garden office is amazing! Working from home can't get much better than this. Our back garden has never looked so glam ✨️ The team of lads who came to do our build was lovely, literally put their... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Gardenhouse24
Escrito pela empresa
Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.
Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.
For more information visit gardenhouse24.co.uk
Stay up to date with our new products, special offers and discounts - follow us on Facebook
Informações de contacto
65 London Wall, EC2M 5TU, London, Reino Unido
- +44 1772 595 969
- info@gardenhouse24.co.uk
- gardenhouse24.co.uk
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POOR DESIGN ON SOME AREAS.
Lengths of wood not marked up so i had to go over 150+ lengths to find each measurement. Parts missing. Main problem is the instructions IE the floor boards your advised to use 28mm when it should of been 18mm boards and the roof measurements which give you 1mm of fall the last part of the flat roof to which ive now a massive puddle/ pond on my roof. Check the instructions before building.

Resposta da Gardenhouse24
Lisa 70B
Highly recommend! A+ service from both the Support and install crew.
Easy to deal with and any questions we asked were responed in timely manner. Build Quality is very good and frankly pricing is very competitive so if you have any doubts about doing business with gardenhouse24 I hope we put them to rest.

Resposta da Gardenhouse24
Fantastic service from start to finish
Fantastic service from start to finish. Communication is key and I cannot fault the communication and care received throughout the purchase (thank you Catherine) and delivery of the Rita44 cabin. The cabin itself exceeds expectations. It is of an extremely high quality and very aesthetically pleasing. I would not hesitate to highly recommend gardenhouse24 to anyone considering investing in a log cabin. Absolutely delighted with our beautiful garden house.

Resposta da Gardenhouse24
Very disappointed
Ordering the cabin was never an issue and went smooth with the website. I was given a delivery date of 6 weeks but they tried to change the date and tried to push the date back for another few weeks stating that I was never given any promises of 6 weeks. Unfortunately for them I had the 6 weeks promise in an email after a conversation the 6 weeks was kept. The cabin arrived with several missing pieces and including no trim boards to finish the Cabin off. Some vital boards were completely smashed which I had to glue back together. I tried to have several Live chats on their website which was pointless because nobody responded. I had to wait several weeks to have the remaining missing boards delivered and the delivery team fitted the missing boards which they made a shocking mess off. Never again

Resposta da Gardenhouse24
We are delighted with our purchase and…
We are delighted with our purchase and are very happy with the whole experience of dealing with Gardenhouse24. There customer service was excellent and the assembly crew where great.

Resposta da Gardenhouse24
Excellent quality and service from garden 24
Excellent quality and service from a company that’s products are really good quality and value for money we are really pleased with our summer house and cannot believe how warm it is which is partly because of the quality double glazing o the windows and doors.
Top class product but the only thing that needs improvement are the assembly instructions.

Resposta da Gardenhouse24
William the conqueror
Monaco 28 came on time easy to assemble great upgraded to a rubber roof 2 man job class

Resposta da Gardenhouse24
We are extremely happy with our amazing…
We are extremely happy with our amazing barrel Sauna. Thank you very much for a great service and product, we highly recommend your company.

Resposta da Gardenhouse24
Great
Great price, great communication, great delivery experience, great product, great when assembled…. Overall…GREAT

Resposta da Gardenhouse24
Great product and staff extremely helpful
Great product and staff extremely helpful in providing information and prices about the different specs available. Shame the after sales service for repairs and replacements lets it down, support not good enough especially when you've already spent a large amount of money.

Resposta da Gardenhouse24
An excellent friendly company to deal…
An excellent friendly company to deal with. Everything was spot on. I'm loving the extra space and peace I have now in my garden room. Thank you.

Resposta da Gardenhouse24
Couldn't be happier!
Couldn't be happier!
Kit was delivered on time as agreed. Good quality and easy to assemble. Was expecting more trimming/corrections but hardly had to do any manual cutting. Mine was also a custom order which was delivered exactly as requested. Value for money is unquestionable.

Resposta da Gardenhouse24
Excellent service from a company I would use again
Excellent support from the Gardenhouse24 team during the purchase process. The goods were delivered on the planned date, and the delivery driver was helpful In placing the loaded pallets close to the erection site. The erection posed no significant problems although one of the doors was damaged in transit. Whilst it was still wrapped on the pallet the extent of the damage was unclear, but once we found that the door damage made it unusable we contacted the team at Gardenhouse24 who promptly arranged for a replacement which was delivered by one of their maintenance guys. Very good and helpful company that I would be happy to use again

Resposta da Gardenhouse24
Not even worth 1star loads of parts…
Not even worth 1star loads of parts missing 9 MONTHS to supply missing parts. When parts arrived they had in treated ends so extra work sorting all that out Failed to deliver several times promised no call back useless service would never buy from these people again. Had to buy screws that were missing because they couldn't be bothered to supply. Actually gardenhouse24 didn't reimburse me for anything. They did offer free roof felt but as I had a rubber roof lined up that was no use to me. I did suggest a alternative but as usual got no response. I might add the missing external wooden parts were not completely treated against water ingress. They were cut up from other parts.

Resposta da Gardenhouse24
Monaco 28
The delivery time of our Monaco 28 garden room, was exactly as promised and the process of buying prior to that was quick and easy. The product has been excellent since we erected it last summer and we continue to enjoy using it most days as an office space.

Resposta da Gardenhouse24
Excellent 🤗
Very pleased with our purchase (LISA A 44mm)
Impressed with support and installation team
Highly delighted with now we have fully decorated and furnished, a pleasure to enjoy.

Resposta da Gardenhouse24
Fantastic service from thr day if…
Fantastic service from thr day if placing order to delivery

Resposta da Gardenhouse24
Great summer house but poor delivery and customer service
Great summer house. But having it delivered and having ALL the wood needed to build it was a nightmare. Delivery was 3 week late and when we started building it part of the wood was missing.

Resposta da Gardenhouse24
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