gee Opiniões 1043

Perfection
I got the volumiser and then bought the face framers separately and my god do they look natural! I have them so close to my part but they blend in so well and the colour matching is amazing!! Would recommend to anyone with thinning hair that’s a little bit reluctant to buy incase you can see them. I promise you they don’t disappoint!! Order #18520

These extensions literally changed my life. I’ve had hair loss for years and nothing helped until now. They look like my real hair and made me feel confident again.

From ordering to arrival, the process was seamless and arrived in a quality zipped storage bag. The quality of the hair is excellent and clips very easy to my head. I was looking for extra volume as I have thinning hair and a one piece that looks natural and easy to use and that’s exactly what I got! I’m delighted with the result and would highly recommend Gee Hair!

I have been looking for something to add volume to my fine hair for ages and these are so perfect! The colour match was spot on. I loved how they send a little swatch with your order so you can check the colour before you open the extensions. They blended perfectly and did the job. Highly recommend! Very happy customer! Order #18306.

I’ve been buying extensions from Gee for 3 years now. They are hands down the best on the market. Quality wise oh I’m in love. It feels like my real hair. Value for money is great too! Would absolutely love a fringe version if one was ever made x

The first extensions I’ve actually loved wearing I’ve tried nearly every brand over the years and nothing has ever felt this natural.GEE’s extensions blend in so seamless even my hairdresser asked where there from! I wear the multi-way weft ONE PICE, it takes me five minutes to clip in and completely change my confidence. Order 17953

I hesitated buying at first because their not cheap but they're honestly Ina different league. I've had nine or 6 months now and they still look new. I can't ever go back to over brands.order 17957

Horrible unprofessional company wouldn’t refund a faulty set of extensions and were rude! Foxy locks is much better

20/11/2025 – Update
Disclaimer: This a personal true account of my experience with Gee Hair. I have all evidence to support the below.
Dear Gee Hair, Trustpilot contacted me today to confirm that you reported my review below (posted a few months ago) for removal, despite already replying to it? Trustpilot assessed it as non-defamatory, and reinstated it. This outcome reinforces my concerns and echoes the poor reviews you’ve received. Customers rarely go to such lengths unless they feel genuinely mistreated. Why did you try to restrict me from sharing my negative experience? All I needed/was entitled to was a refund for an unsatisfactory product. I followed the CRA process for that resolution.
I obtained a refund via third party and had forgotten about all of this stress but months after the fact you reignite it by trying to invalidate my experience by having it wiped. This is upsetting and unlike any other company I have experienced. You seem determined to resist legitimate refunds, operate outside the Consumer Rights Act, and provide poor service. Trustpilot’s decision to restore my validates this but again it is a third party pulling the weight you should be . You must listen customers when you get reviews that show common issues if you want to improve. Respect statutory rights, improve product quality, and change your approach to customer service. Customers are individuals with different circumstances and some, like me, are vulnerable or facing financial difficulty. Denying valid refunds only deepens distress.
My initial review remains below.
Issues: pre any styling, hair quality unsatisfactory: excessive shedding, matting, and clumping. Emails felt pre-generated, patronising, and accusatory: phrases like “our technical experts will conduct test and investigate for heat damage before you are refunded’. You fought me tooth and nail to avoid refunds ignoring consumer rights act/guarantee. Day of receipt: I contacted you immediately about severe shedding. You replied that all hair “leaves in perfect condition” and advised me to monitor it. Follow-up: You required me to pay for a return so your “technical specialist” could investigate and said if your testing results fail I would not get a refund. Emails were lengthy, full of jargon, and stressful. Photos sent upon request after you committed to resolve issue via email.: Despite evidence, you claimed I missed the 14-day guarantee and refused a refund. Consumer Rights Act: I raised the fault within 14 days, so I was entitled to a refund. As a neurodivergent customer, I explained the stress caused by your emails and lack of faith in your process. Resolution: With help from my advocate, I pursued a chargeback through my credit card company. You declined and rejected this in the first instance however escalation succeeded . I was refunded in full without your cooperation. Help for other customers : ‘Customers are not obliged to return faulty items for “investigation.” Statutory rights under the Consumer Rights Act override company website guarantees. I raised the issue within an hour of receipt, you dismissed it as “normal shedding.” And told me to ‘monitor it over time ‘.
Although I eventually got my entitled outcome - it required significant effort and third-party intervention. My advice to others is to avoid this company based on the above.
Gee I am mentally drained and exhausted. I respectfully implore you to leave this laborious and stressful experience here and allow customers their right to review you.
I simply want to move on and restore my faith in the many companies out there that do listen to their customers.

Very disappointing customer service. I spent over £130 and was offered free delivery, but as I needed the order urgently I paid £9.99 for next-day delivery. The parcel didn’t arrive the next day—or the day after—and eventually turned up three days late.

When I contacted the company, they refused to refund the delivery fee and simply blamed Royal Mail. Their replies were dismissive and unhelpful. If they’d refunded the delivery cost (especially since free delivery was already an option), I would have kept the product, reordered, and recommended them to others.

A week later I even received an email offering £5 in return for a positive review—unbelievable. If they’d just handled the situation fairly, they would have earned genuine praise instead and kept a customer. The cost of them replying to my emails and taking the order back far exceeded the £10 they should have refunded me.

I ordered hair extensions from Gee Hair after using their colour-match service. I trusted their process and spent £165 based on what they recommended. What arrived was a completely different shade — nothing like what was shown or promised.

I sent over three clear photos and even gave them the exact colour code my hairdresser used, yet they still managed to get it totally wrong. I feel completely ripped off. Maybe it’s a quick sale for them, but it’s customers like me left out of pocket.

In the middle of a cost-of-living crisis, £165 is not pocket change. Gee Hair really needs to sort out how they match colours and treat their customers. I wouldn’t recommend them to anyone.

20 year extension wearer here. Hands down best extensions for fine hair. Not too thin, not too thick, no need for me to cut, blends seamlessly, the weft top isn't bulky at all whichncan be an issue in my barely there hair! Beautiful and silky, colour match swatch is a great addition and i love the bag and hanger. Comes all flicky ended which makes it look like youve had the most fabulous bouncy blow dry of your life. I also have the baby framers previously bought for up-dos which ive used alongside this at the front for a more cohesive, blended look. I will be back again!

Face framers
I bought these to go with the baby framers. They really thicken up the front of my hair. Very pleased. Order #17895.

Ordered hair, quality of the hair is amazing and i’ve used other well known brands in the past but this hair feels much better. I sent hair back to exchange the colour and customer service was excellent. Would definitely recommend and will be using again! Thanks Nichola x

High 5
Loved them so much I bought another set for my daughter to wear on her wedding day. Photo to follow.

Awesome best hair
cannot recommend Gee Hair highly enough! These are by far some of the best hair extensions I have ever tried. The quality is outstanding—silky, natural-looking, and so easy to blend with my own hair. They feel lightweight yet give amazing volume and length without any discomfort. The extensions hold up beautifully, whether styled straight, wavy, or curled, and they maintain their shine and softness over time. The service and professionalism of Gee Hair are also second to none. From packaging to application, every detail reflects premium quality. If you’re looking for extensions that deliver both luxury and longevity, Gee Hair is absolutely the best choice. Order #17516.

I bought this for my sisters wedding and the product is so seamless in my own hairs it looks classy, is well made, and looks very natural. I’m so impressed!

The best!
The best clip ins, sit flat and can't be seen. Perfect colour match service too! Order #17557.

I cannot comment on the quality of the product as I have still not received them.

I have emailed customer support four times with no acknowledgement.

I have used their customer messaging service who told me to email customer support .

Really poor customer service. I would never order from this company again