Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Item has still not arrived although confirmed despatched 4 weeks ago. Previous experience has been good. Customer service took 2 weeks to reply "looking into it", since then no contact. No functioni... Ver mais
A empresa respondeu
Update : In reply, I've fully checked and unfortunately no emails received from geepas? I bought a fan a few weeks ago and tried unsuccessfully several times to register this to ensure I have the 2 ye... Ver mais
A empresa respondeu
Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- Loja de bancadas
- Grossista de aparelhos electrónicos
- Empresa de equipamento electrónico
- Loja de utensílios de cozinha
- Loja de aspiradores
Escrito pela empresa
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Informações de contacto
Reino Unido
- geepas.co.uk
3,8
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I bought a Geepas Smart Kettle
I bought a Geepas Smart Kettle. I wanted this whilst I got ready for work. Easy to set up and so pleased I bought it.
22 de maio de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Joseph,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you are pleased with your Geepas Smart Kettle and that you found it easy to set up. It is especially rewarding to know that the product has been a convenient addition to your daily routine and has met your expectations.
Your kind words and support are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Fantastic brilliant super company
Fantastic brilliant super company
Apart from being extremely high in price but the items that I have purchased are a very good extremely well made I would definitely recommend this company to anybody anyone who is thinking of buying from this company
1 de abril de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Joanne,
Thank you for taking the time to share your wonderful feedback with us.
We are delighted to hear that you are pleased with the quality and craftsmanship of the products you have purchased. It is especially rewarding to know that you would recommend our company to others, as customer satisfaction and confidence in our products are very important to us.
Your support and kind words are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Small coffee filter ideal for caravan/motorhome
I wanted a small coffee filter for our caravan. GEEPAS was one of only a few made. It was just what I wanted. Low wattage and only 0.75l capacity. Tried it out and seems very good. Happy with product.
4 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Patricia,
Thank you for taking the time to share your wonderful feedback with us.
We are delighted to hear that you find GEEPAS trustworthy and that you have had positive experiences with our customer service team. It is especially rewarding to know that you have purchased multiple products from us and that they are all performing well.
Your continued trust and support mean a great deal to us.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
I found GEEPAS trustworthy
I found GEEPAS trustworthy, customer services are very good. I have bought many products all working well.
22 de maio de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Rohit,
Thank you for taking the time to share your wonderful feedback with us.
We are delighted to hear that you have had such positive experiences with our products and customer service. It is especially rewarding to know that the products you have purchased are performing well and that our team has been able to provide the level of support you expect.
Your trust, continued support, and kind words are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Its speedy service.
5 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Sekar,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you were pleased with the speedy service you received. Providing a fast and efficient experience for our customers is very important to us, and it is always encouraging to know when we have met expectations.
Your support and kind feedback are greatly appreciated.
Thank you once again for your review.
Kind regards,
Customer Services
Western International Group (UK)
Excellent service and product.
1 de janeiro de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Rumon,
Thank you for taking the time to share your wonderful feedback with us.
We are delighted to hear that you were pleased with both the service you received and the product itself. Providing excellent customer service alongside quality products is something we continually strive for, and it is rewarding to know that we met your expectations.
Your kind words and support are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Fan was really good quality
Fan was really good quality, sturdy and above all the air throw has really impressed me.
30 de maio de 2026
Resposta da Geepas UK
Dear Saeed,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you are pleased with the quality and sturdiness of the fan. It is especially encouraging to know that the air throw has impressed you and that the product has met your expectations.
Your kind comments are greatly appreciated and will be shared with the team.
Thank you once again for your feedback and support.
Kind regards,
Customer Services
Western International Group (UK)
Very poor quality
Very poor quality. I bought a washing machine 2 years ago. Faced several complaints such as PCB failure. Repaired twice.
5 de junho de 2025
Opinião espontânea
Resposta da Geepas UK
Dear Customer,
Thank you for your feedback.
We are very sorry to hear about your experience and sincerely apologize for any inconvenience caused.
However, after reviewing your comment, we would like to clarify that we operate in the UK and do not sell washing machines in this market. We are therefore unable to locate any corresponding order or support record based on the information provided.
We kindly request that you refer back to the original retailer or supplier, along with the country of purchase, as they would be best placed to assist you with this matter, including any repair or warranty-related concerns.
We appreciate you taking the time to share your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Resposta da Geepas UK
Dear Jonny,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you were pleased with the fast delivery of your order. Providing a reliable and efficient service is very important to us, and it is always encouraging to know when we have met our customers' expectations.
Your feedback is greatly appreciated.
Thank you once again for your support.
Kind regards,
Customer Services
Western International Group (UK)
Its was quite nice i love the quality…
Its was quite nice i love the quality and grinding well i recomend people to trust.
30 de maio de 2026
Resposta da Geepas UK
Dear Haritha,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you are pleased with the quality of the product and that it is performing well for your grinding needs. It is especially rewarding to know that you would recommend our products to others.
Your kind words and trust in our brand are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Delivery took longer than next day…
Delivery took longer than next day delivery, despite paying for next day delivery. Very poor customer service. Contacted their Customer Support via email and chased for an update twice but got no response. No way of contacting via phone, only available via email!
Item arrived today in a damaged box. Will check to see whether the item is functioning as expected.
29 de maio de 2026
Resposta da Geepas UK
Dear Asaf,
Thank you for your feedback.
We are very sorry to hear about your experience and fully understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our Customer Support agents has already been in contact with you regarding your query and is actively working towards a resolution.
We truly appreciate your patience and understanding and remain committed to providing the support needed to reach a satisfactory resolution.
Kind regards,
Customer Services
Western International Group (UK)
Delivery took longer than committed on…
Delivery took longer than committed on your website
Suppose to receive it on 24th May but received on 26th May
Pathetic customer care, no other option to reach out other than email and emails are not replied for many days
Poor quality product received which had scratches all over, not sure how to return as no response from customercare
25 de maio de 2026
Resposta da Geepas UK
Dear Neha,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
Next-day delivery Oder not ye arrived 1 week later
I ordered this fan on 28/05/2026 and it was marked next day delivery. It’s 03/06/2026 I haven’t heard from Geepas or delivery company about the order yet. What a shitty service this has been waiting for updates can’t get any. I regret my decision to buy this product thought it was going to be helpful during heat wave.
28 de maio de 2026
Resposta da Geepas UK
Dear Simbarashe,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
My delivery to Daley I next time no…
My delivery to Daley I next time no more orders
29 de maio de 2026
Resposta da Geepas UK
Dear Ranjit,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
Resposta da Geepas UK
Dear Freddy,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you are very happy with your purchase and that you found the product to be amazing and worth buying. Positive feedback such as yours is truly rewarding and motivates us to continue providing quality products and service.
Your kind words and support are greatly appreciated.
Thank you once again for your feedback.
Kind regards,
Customer Services
Western International Group (UK)
Resposta da Geepas UK
Dear Sonali,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
My parcel still not arrived and you…
My parcel still not arrived and you keep sending me emails to ask about my experience well co soldering it said next day delivery nearly two weeks ago………
24 de maio de 2026
Resposta da Geepas UK
Dear Karen,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and has provided a full refund for your order.
Kindly note that refunds typically take approximately 3–4 working days to be credited back to your original payment method, depending on your bank’s processing times.
We truly regret the experience and appreciate you bringing this to our attention. Your feedback is important to us as we continuously work to improve our service.
Kind regards,
Customer Support Team
Geepas UK
I have NOT received my parcel yet and…
I have NOT received my parcel yet and am unable to access the tracking for it.
28 de maio de 2026
Resposta da Geepas UK
Dear Zaria,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
It was supposed to be next day…
It was supposed to be next day delivery. Order placed on 28th may today is 2nd June product still not delivered.
28 de maio de 2026
Resposta da Geepas UK
Dear Tasie,
Thank you for your feedback.
We are very sorry to hear about your experience and completely understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already been in contact with you regarding your query and is currently awaiting your response.
Kindly respond to the email at your earliest convenience so that we may help resolve this matter without further delay.
We truly appreciate your patience and understanding, and we remain committed to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
I order cooler and they promise me next…
I order cooler and they promise me next day delivery but today is 5 day but still i didn't received my cooler.
28 de maio de 2026
Resposta da Geepas UK
Dear Akshaykumar,
Thank you for your feedback.
We are very sorry to hear about your experience and fully understand how frustrating this situation must have been. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our Customer Support agents has already been in contact with you regarding your query and is actively working towards a resolution.
We truly appreciate your patience and understanding and remain committed to providing the support needed to reach a satisfactory resolution.
Kind regards,
Customer Services
Western International Group (UK)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.