Geepas UK Opiniões 

3600
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My experience with Geepas has been awful. I ordered an item, for almost 2 weeks I didn't receive it. Sent several emails with no response. No phone number to contact apart from email. You noted on yo... Ver mais

Classificada 3 em 5 estrelas

Excellent product, mediocre after sales service. On 15th December 2025, I acquired a Digital 2 in 1 Air Purifier Carbon Filter with Humidifier. Model GAP 63073 UK. The appliance, so far, performed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Loja de bancadas
  3. Grossista de aparelhos electrónicos
  4. Empresa de equipamento electrónico
  5. Loja de utensílios de cozinha
  6. Loja de aspiradores

Escrito pela empresa

With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(3600)

790 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Geepas 2600W dual zone air…

I bought a Geepas 2600 W dual zone air fryer with 3 baskets, 3 weeks ago.The delivery of the item was as agreed, within two days. The product is very sturdy. I am very pleased with the instructions and as it’s an upgrade from a smaller air fryer, I am used to the instructions. The food is cooked to my liking. I haven’t yet had a chance to use the 10 L big basket. Good point is you can set up to finish the two baskets cooking at the same time. Dry pleased with my purchase.

25 de junho de 2026
Classificada 1 em 5 estrelas

Wouldn't buy from these again

I ordered 2 items and paid for next day delivery. Still waiting for my items. Geepas don't respond to emails and their contact number isn't answered. I purchased the same items through another company and delivery was supposed to be on 30th June and have had to chase for a refund today. Don't waste your time or money with this company

9 de julho de 2026
Classificada 1 em 5 estrelas

My experience with Geepas has been terrible

My experience with Geepas has been awful. I ordered an item, for almost 2 weeks I didn't receive it. Sent several emails with no response. No phone number to contact apart from email. You noted on your website that you can also be contacted via live chat or social media, no link or handle. Terrible service!

4 de julho de 2026
Classificada 1 em 5 estrelas

Unreliable, Unhelpful & Tat

Delivery was late.. I had ordered a set when my kettle broke, Next day delivery. The item didn't arrive for 4 days, (using a pan for coffees in the meantime) The set arrived and the kettle had a very obvious & unsightly manufacturing fault. I was really dissapointed with the visbible fault & quality of the items. I then (without using the items) sent pictures & requested a return label within the 30 day period, To which I have been ignored after repeated emails & unanswered calls, I have now contacted the ombudsman regarding this and would not recommend this company or products atall. Over £200 down for tat & bad customer service. Plus a huge box of unwanted kitchen items in my hall. 🤦‍♀️

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased with purchase and the…

Very pleased with purchase and the quality of items bought.

8 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Gertrude,

Thank you for your fantastic feedback. We're delighted to hear that you're very pleased with your purchase and the quality of the items. Your support means a lot to us, and we truly appreciate you choosing Geepas.

Kind regards,
Geepas Customer Support

Classificada 1 em 5 estrelas

Delivery of purchased items took a lot…

Delivery of purchased items took a lot longer than expected and communications to why this occurred was non existing

8 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Alan,

Thank you for taking the time to share your feedback. We sincerely apologise for the delay and understand your frustration.

One of our customer support agents has already contacted you regarding your order and is actively working on your case. We appreciate your patience and will continue to assist you until the matter is fully resolved.

Kind regards,
Geepas Customer Support

Classificada 4 em 5 estrelas

Order eventually received.

[updated]
I have eventually received my order.
It was initially a 'Next Day' delivery.

8 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Tomasz,

Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Easy to order and fast delivery

Easy to order and fast delivery

8 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Mrs J M Ferry,

Thank you for your fantastic feedback. We're delighted to hear that you found the ordering process easy and were pleased with the fast delivery. We truly appreciate your support.

Kind regards,
Geepas Customer Support

Classificada 1 em 5 estrelas

Still waiting for delivery even though…

Still waiting for delivery even though it said next day delivery. It’s been 5 days

6 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Melanie,

Thank you for taking the time to share your feedback. We sincerely apologise for the delay and understand your frustration.

One of our customer support agents has already contacted you regarding your order and is actively working on your case. We appreciate your patience and will continue to assist you until the matter is fully resolved.

Kind regards,
Geepas Customer Support

Classificada 1 em 5 estrelas

I ordered a fan last week

I ordered a fan last week, still haven't got it and it was supposed to be next day delivery! Sent an email Friday morning asking to cancel my order, it's now Monday afternoon, haven't heard a thing from them. I would suggest using somewhere else.

8 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Steven,

Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.

Kind regards,
Geepas Customer Support

Classificada 3 em 5 estrelas

Excellent product

Excellent product, mediocre after sales service.
On 15th December 2025, I acquired a Digital 2 in 1 Air Purifier Carbon Filter with Humidifier. Model GAP 63073 UK.
The appliance, so far, performed very well till the filter required replacement.
After contacting customer services for advice on how to find a new filter and in spite of sending all the details, and even photographs of appliance and filter, as requested. They were unable to advice me about where to find a new filter. As I said, excellent product not so good after sales.

15 de dezembro de 2025
Opinião espontânea
logótipo da Geepas UK

Resposta da Geepas UK

Hi lladalf,

Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.

Kind regards,
Geepas Customer Support

Classificada 1 em 5 estrelas

Worst experience ever

Worst experience ever. Ordered a air filter and humidifier was promised next day delivery never came next day. 3 days later package arrived left on doorstep and when I arrived home was gone. Contacted customer support many times no reply since the first reply. Terrible company

4 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi customer,

Thank you for taking the time to share your feedback. We sincerely apologise for the disappointment and inconvenience caused by the delivery delay and your overall experience.

Please be assured that one of our customer support agents is actively working on your case and will continue to assist you until a resolution is reached. We appreciate your patience and thank you for giving us the opportunity to put this right.

Kind regards,
Geepas Customer Support

Classificada 1 em 5 estrelas

Aftersales service is absolutely…

Aftersales service is absolutely shocking, remote control for cooling tower not working, 4 emails and 2 voice messages because no one answers the phone or emails at this company, then when they did respond over a week later we then had to repeat everything again, sent video as requested and again no response, 2 weeks later my wife sent an email saying about how bad their aftersales was and they then asked for a video again, definitely suggest not buying from this company because if you have a problem it isn't getting resolved, ended up taking product back to store purchased from 🤬🤬🤬

1 de julho de 2026
Opinião espontânea
logótipo da Geepas UK

Resposta da Geepas UK

Hi Minno,

Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Great service

Great service, arrived within a reasonable time. communication was good.

6 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Steven,

Thank you for your fantastic feedback. We're delighted to hear that you were pleased with our service, communication, and delivery. We truly appreciate your support.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Recently I bought a grinder mixer

Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but makes the life better. Company is great, as it provides with a lot of information to use these items.

11 de julho de 2026
Opinião espontânea
logótipo da Geepas UK

Resposta da Geepas UK

Hi Pearl,

Thank you for your fantastic feedback. We're delighted to hear that you're pleased with your purchase and that it has been a great addition to your kitchen. We truly appreciate your support.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Fast and efficient ordering and…

Fast and efficient ordering and delivery experience,

5 de julho de 2026
logótipo da Geepas UK

Resposta da Geepas UK

Hi Marie ,

Thank you for your fantastic feedback. We're delighted to hear that you had a fast and efficient ordering and delivery experience. We truly appreciate your support and are pleased that we could provide you with a great shopping experience.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Very helpful customer service

Very helpful customer service. Item arrived on time,

1 de julho de 2026
Opinião espontânea
logótipo da Geepas UK

Resposta da Geepas UK

Hi customer,

Thank you for your fantastic feedback. We're delighted to hear that you were pleased with our customer service and that your order arrived on time. We truly appreciate your support.

Kind regards,
Geepas Customer Support

Classificada 5 em 5 estrelas

Great product…

Great product at really good price what more can I ask for

9 de julho de 2026
Opinião espontânea
logótipo da Geepas UK

Resposta da Geepas UK

Hi David ,

Thank you for your fantastic feedback. We're delighted to hear that you're pleased with your purchase and found it to be great value for money. We truly appreciate your support.

Kind regards,
Geepas Customer Support

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