GEM OPTICIANS Opiniões 

73
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased Cartier sunglasses form Gem Opticians online. They provided every detail I asked. They sent me the real pic of the sunglass in store. Article was delivered very promptly. Everything went v... Ver mais

Classificada 5 em 5 estrelas

For me gem opticians was new gone through online @ generally online shopping v cannot trust , but gem optician proved me wrong Got amazing sunglasses of Prada worth 34,000/- it’s totally amazing th... Ver mais

Classificada 5 em 5 estrelas

It was a great experience shopping with gem opticals. The shades were genuine with bills and box and everything. They even offered me a discount which made the whole experience even more enjoyable.

Classificada 5 em 5 estrelas

Would like to thank the team at Gem Opticians. Beautiful collection of frames. I was personally helped to decide on the type of lenses. Prompt service. Even catered to my need for express delivery. Th... Ver mais

Informações sobre a empresa

Escrito pela empresa

Gem Opticians was founded in 1969 on a single belief — that eyewear is too personal to be left to chance, or to a retailer who curates for convenience rather than the customer. Three generations of the Kataria family have held that belief without compromise, building something rare in modern retail: a house where expertise and care arrive before the sale. Our boutiques in South Extension, Ambience Mall Vasant Kunj, and Select Citywalk Saket New Delhi are not stores in the conventional sense. Each houses a world-class eye examination clinic alongside one of India's most carefully assembled collections of luxury eyewear — Cartier, Chanel, Chrome Hearts, Jacques Marie Mage, Dior, Tom Ford, and over a hundred others. Every frame is chosen with intention. At gemopticians.com, that same world exists without walls. India's most discerning eyewear destination — now accessible from anywhere across the world. The collection is identical in its curation, the service identical in its care. Customers from India and beyond have discovered GEM online and trusted us with purchases that matter — knowing that every frame is authenticated, every order personally considered, and the name behind it has been earned over half a century. Over fifty-five years, we have earned the trust of quietly discerning customers who simply refuse to settle. They return — in person and online — not out of habit, but because nothing else quite compares. Relationships over transactions. Curation over volume. Your eyes, above everything else.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(73)

73 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Had a genuinely professional experience…

Had a genuinely professional experience with GEM Opticians for my online purchase — from my initial query till I confirmed I was fully satisfied, the team was patient, responsive, and helped me get exactly what I wanted, hassle-free. I ordered the Ray-Ban Meta Gen 2 Wayfarer with Transitions lenses, and it has completely exceeded my expectations in both looks and performance — premium build, lenses that adjust beautifully between indoor and outdoor light, seamless smart features, and impressively good sound quality. Great communication throughout, product arrived exactly as described. Highly recommend GEM Opticians for authentic products and a smooth buying experience.

10 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased Cartier sunglasses form Gem…

I purchased Cartier sunglasses form Gem Opticians online. They provided every detail I asked. They sent me the real pic of the sunglass in store. Article was delivered very promptly. Everything went very smoothly.....Great Experience

9 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Best collection in India but worst service

Best collection in India but worst customer support

29 de junho de 2026
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Resposta da GEM OPTICIANS

Thank you for sharing your feedback. We sincerely apologize if your experience did not meet your expectations.

We'd like to clarify that throughout your case, our team made every effort to assist you. After your initial order, we fully supported you with the exchange process. During the exchange, we discovered that the PIN code where your original order had been successfully delivered was no longer serviceable for the replacement shipment. Because of this, we had to contact you to arrange an alternate delivery address, which unfortunately caused a delay in processing your exchange.

Even with these challenges, our team did everything possible to complete your exchange at the earliest. We made every effort to minimize the delay and provide you with the best support we could throughout the process.

We truly regret that your experience did not reflect the level of service we strive to provide. Your feedback is valuable to us, and we hope you'll give us another opportunity to serve you better in the future.

Classificada 5 em 5 estrelas

For me gem optician is 100% v can trust !!!

For me gem opticians was new gone through online @ generally online shopping v cannot trust , but gem optician proved me wrong
Got amazing sunglasses of Prada worth 34,000/- it’s totally amazing the packing is superb … trully apriciate
Thank u GEM OPTICIAN ..!!!

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service & Super Fast Delivery!

I recently purchased a pair of eyeglasses for my dad as a birthday gift, and I had a wonderful experience with Gem Opticians. The glasses were delivered in just 2 days, which was incredibly impressive. The product was completely genuine, and the quality exceeded my expectations. The staff provided great service throughout the process and made everything smooth and hassle-free. Highly recommended for anyone looking for authentic products and excellent customer service!

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Would like to thank the team at Gem…

Would like to thank the team at Gem Opticians. Beautiful collection of frames. I was personally helped to decide on the type of lenses. Prompt service. Even catered to my need for express delivery. Thank you Gem opticians for the seamless assistance. Looking forward to ordering more from you

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience. I ordered my high powered contact…

I ordered my high powered contact lenses from Gem Opticians and I must say that my experience has been wonderful! I received my items in a very safe packaging and am very happy with the lenses too. Their customer support is great too to answer all your doubts about the product.

15 de junho de 2026
Opinião espontânea

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