Genix Healthcare Opiniões 1979

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely reception welcoming and a friendly hygienist who did a wonderful job, without making me feel vulnerable or stupid and I left feeling on top of the world! Definitely would highly recommend Gen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely friendly Reception Staff and Chloe has such a Cheerful Laugh. Also Thankyou again Martha, I could tell taking my back tooth out today was a hard one, but I felt no pain, just pressure and Marth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My appointment was with Riyana D'Souza. She was lovely and put me at ease. She explained everything and was very caring. I had a deep clean which usually is very uncomfortable and isn't someth... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Reception staff are welcoming and efficient. Premises are open planned and not cramped. Only criticism which I have raised before is the pre appointment on line questionnaire. Why do you have to rep... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica dentária

Escrito pela empresa

At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Great service

I was due a permanent crown fitment, however due to my dentist having unforseen personal commitment my appointment was cancelled. As my tooth had been prepared and a temporary crown fitted 2 weeks earlier which became loose and finally fell out, I was concerned that this would cause issues with the correct fitment of my new crown. On speaking with the Practice Manager she explained that they where currently short staffed due to my dentists unavoidable departure and it was difficult to rearrange appointments. To great credit to her she came up with a solution and I was fitted with my new permanent crown that afternoon. What a great service under pressured circumstances.

27 de maio de 2026
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Resposta da Genix Healthcare

Thank you for taking the time to leave such thoughtful feedback regarding your recent experience at Genix Healthcare.

We completely understand your concerns following the cancellation of your original appointment, particularly after your temporary crown became loose and eventually came away.
We’re therefore delighted to hear that the Practice Manager was able to assist and arrange for your permanent crown to be fitted promptly despite the challenging circumstances at the practice.

Your understanding and kind comments regarding the team’s efforts during a particularly busy and pressured period are greatly appreciated. We’re pleased that a solution could be found quickly for you and that you were happy with the care and service you received.

Thank you again for your patience, support, and positive feedback.

Classificada 1 em 5 estrelas

My annual check up.

My annual check up went as smoothly and as pleasantly as usual. A filling, done on the last visit, had come out and was replaced free of charge. All the staff in the clinic are friendly and professional. I never feel anxious about attending. Such reasonable charges as well.

Chris

26 de maio de 2026
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Resposta da Genix Healthcare

Thank you very much for your wonderful feedback, Chris.

We’re delighted to hear that your annual check-up was once again a smooth and positive experience, and that the issue with your filling was resolved quickly for you. It’s especially pleasing to know that you feel comfortable and relaxed attending the practice, as helping patients feel at ease is something we place great importance on.

Your kind comments about the friendliness and professionalism of the team, along with your appreciation of our pricing, are greatly valued by everyone at the clinic.

Thank you again for your continued trust and support of Genix Healthcare.

Classificada 5 em 5 estrelas

All the staff are very helpful

All the staff are very helpful ad friendly. The service is first class. I have to travel over forty miles to get the surgery. I think that says it all.

26 de maio de 2026
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Resposta da Genix Healthcare

Thank you so much for your wonderful review of Genix Healthcare.

We’re delighted to hear that you find the team helpful and friendly, and that you feel the service provided is first class. The fact that you travel such a long distance to attend the practice truly means a great deal to us and is a compliment the whole team will greatly appreciate.

Thank you again for your continued support and for taking the time to share your experience.

Classificada 5 em 5 estrelas

Lovely friendly Reception Staff and…

Lovely friendly Reception Staff and Chloe has such a Cheerful Laugh. Also Thankyou again Martha, I could tell taking my back tooth out today was a hard one, but I felt no pain, just pressure and Martha explained everything as she went along. Lovely Lady. Also everything about the Torrisholme Dentist is Spotless, so Very Clean and Bright. Thankyou

28 de maio de 2026
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Resposta da Genix Healthcare

Thank you so much for your lovely and thoughtful feedback regarding your recent visit to Genix Healthcare.

We’re delighted to hear that you received such a warm welcome from the reception team, and we’re sure Chloe will greatly appreciate your kind comments about her cheerful personality.
It’s also wonderful to know that Martha helped make what could have been a difficult procedure as comfortable and reassuring as possible by explaining everything clearly throughout your treatment.

We’re especially pleased that you felt at ease and experienced no pain during your extraction. Your comments about the cleanliness and presentation of the practice are also very much appreciated, as maintaining a spotless and welcoming environment is extremely important to us.

Thank you again for taking the time to share such kind feedback with the team.

Classificada 5 em 5 estrelas

I broken my Crown off

I broken my Crown off, and I was able to get a quick appointment also what I nice kind and understanding dentist at Cirencester. The cleanliness was fantastic.
Thank you

27 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your lovely feedback regarding your recent visit to Genix Healthcare Cirencester.

We’re very pleased to hear that you were able to secure a prompt appointment after your crown broke, and that the dentist was kind, understanding, and supportive throughout your treatment.
We know unexpected dental issues can be stressful, so it’s wonderful to know you felt well cared for during your visit.

We also appreciate your kind comments about the cleanliness of the practice.

Thank you again for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

Friendly staff dentist chatted and…

Friendly staff dentist chatted and relaxed you

27 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your kind feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that you found the team friendly and that the dentist helped you feel relaxed and comfortable during your appointment.
We understand how important a calm and reassuring approach can be, and it’s lovely to know this made a positive difference to your experience.

Thank you again for taking the time to leave your review.

Classificada 5 em 5 estrelas

Very clean

Very clean, and friendly staff

26 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your positive review of Genix Healthcare.

We’re pleased to hear that you found the practice clean and the staff friendly during your visit. Creating a welcoming environment and maintaining high standards throughout the practice are both very important to us.

We appreciate you taking the time to leave your feedback.

Classificada 5 em 5 estrelas

Lovely reception welcoming and a…

Lovely reception welcoming and a friendly hygienist who did a wonderful job, without making me feel vulnerable or stupid and I left feeling on top of the world! Definitely would highly recommend Genix to anyone seeking a new dentist. Many thanks. Dawn, Cirencester,

23 de maio de 2026
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Resposta da Genix Healthcare

Thank you so much for your wonderful review, Dawn.

We’re delighted to hear that you felt so welcomed by the reception team and that your hygienist helped make your visit such a positive experience. Ensuring patients feel comfortable, respected, and at ease during treatment is extremely important to us, so it’s especially lovely to know you left feeling confident and happy following your appointment.

Your recommendation means a great deal to the whole team, and we truly appreciate you taking the time to share your experience with Genix Healthcare Cirencester.

Classificada 3 em 5 estrelas

A busy practice and I was happy with…

A busy practice and I was happy with the treatment I received. There was however a patient and an interpreter taking up rather a lot of time in Reception that should not have been allowed. I was standing waiting for my appointment and it was an episode that was just running on and on before my eyes. It appeared that the Dentist had to come down at one point. I wouldn`t dream of causing that much inconvenience.

22 de maio de 2026
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Resposta da Genix Healthcare

Thank you for taking the time to share your feedback regarding your recent visit to Genix Healthcare.

We’re pleased to hear that you were happy with the treatment you received. We also appreciate your comments regarding your experience in reception.

At times, some patients may require additional time, support, or assistance, and we always aim to approach these situations with patience, understanding, and professionalism.
We believe it is important that every patient receives the care and attention they may need during their visit. However, we are sorry that this particular situation left you feeling inconvenienced, and we appreciate you bringing your concerns to our attention.

Thank you again for your honest feedback.

Classificada 5 em 5 estrelas

My appointment was on time and the…

My appointment was on time and the staff were all very helpful and pleasant.

22 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your kind feedback regarding your recent visit to Genix Healthcare.

We’re pleased to hear that your appointment ran on time and that you found the team helpful and pleasant throughout your visit. Providing an efficient and welcoming experience for our patients is always important to us, so your comments are greatly appreciated.

Thank you again for taking the time to leave your review.

Classificada 5 em 5 estrelas

Always a friendly staff to make your…

Always a friendly staff to make your appointment more pleasant

Great customer care

21 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that you consistently experience friendly and welcoming service from the team. Providing excellent customer care and helping patients feel comfortable during their appointments is something we take great pride in.

Your kind feedback is greatly appreciated, and we thank you for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

Very good ,professional,and very…

Very good ,professional,and very informative. Always enjoy a visit to genix.

19 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your kind review of Genix Healthcare.

We’re so pleased to hear that you find the team professional, informative, and welcoming during your visits. It’s wonderful to know that your appointments are consistently positive experiences, as providing high-quality care in a friendly environment is always our aim.

We truly appreciate your feedback and look forward to seeing you again in the future.

Classificada 5 em 5 estrelas

The staff are always so friendly and…

The staff are always so friendly and polite. The dentists are superb, they put me at ease and are so patient and thorough. Ease my anxiety immensely. Xx

21 de maio de 2026
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Resposta da Genix Healthcare

Thank you so much for your lovely feedback about your experiences at Genix Healthcare.

We’re delighted to hear that the team’s friendly and polite approach helps make your visits more comfortable, and that the dentists have helped ease your anxiety through their patience, care, and thoroughness.
Supporting nervous patients and helping them feel reassured during appointments is something we place great importance on, so your kind words will mean a great deal to the whole team.

Thank you again for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

My appointment was with Riyana D'Souza.

My appointment was with Riyana D'Souza.
She was lovely and put me at ease.
She explained everything and was very caring.
I had a deep clean which usually is very uncomfortable and isn't something to look forward to.
On this occasion I felt she was as gentle as can be expected and can not praise her enough.
Also the Dental Nurse whom I didn't get her name was exceptional and caring.
All in all a very good team.
The reception staff are very efficient and the building and furnishings are lovely and clean.
Many thanks.

21 de maio de 2026
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Resposta da Genix Healthcare

Thank you so much for your wonderful and detailed feedback regarding your recent visit to Genix Healthcare.

We’re delighted to hear that Riyana D'Souza helped put you at ease and provided such caring and informative treatment throughout your appointment. It’s especially lovely to know that your deep clean was handled as gently and comfortably as possible, particularly as we understand this can often be an anxious experience for many patients.

We also greatly appreciate your kind comments about the dental nurse, reception team, and the cleanliness and presentation of the practice. Your feedback reflects exactly the standard of care and environment we strive to provide for all our patients.

Thank you again for taking the time to share your experience, your lovely comments will mean a great deal to the whole team.

Classificada 5 em 5 estrelas

Excellent service great care and a very…

Excellent service great care and a very clean surgery plus friendly staff would recommend 100%

20 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your wonderful feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that you received excellent service and great care, and that you found the practice clean and the team friendly.
Maintaining a high standard of clinical care in a welcoming and hygienic environment is very important to us, so your kind comments are greatly appreciated.

Thank you again for your recommendation and for taking the time to share your experience.

Classificada 5 em 5 estrelas

Excellent no problems at all.

Excellent no problems at all.

19 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your positive review of Genix Healthcare.

We’re delighted to hear that everything went smoothly during your visit and that you experienced no problems at all.
Providing efficient and professional care in a comfortable environment is always our goal.

We appreciate you taking the time to share your feedback and look forward to welcoming you again in the future.

Classificada 5 em 5 estrelas

Excellent dentist

Excellent dentist, went for check and clean 👌 no waiting always seen on time by happy friendly staff

19 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your wonderful feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that you were happy with your check-up and clean, and that your appointments continue to run on time.
Providing efficient care in a friendly and welcoming environment is something the whole team takes great pride in, so your kind comments are very much appreciated.

Thank you again for taking the time to leave your review.

Classificada 1 em 5 estrelas

What sort of dental practice does not…


What sort of dental practice does not have a qualified dentist. ? The Genix Dental Practice in Marske.

19 de maio de 2026
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Resposta da Genix Healthcare

Hello, and thank you for taking the time to share your feedback regarding Genix Healthcare Marske.

We are sorry to hear about your frustration and understand how concerning it can be when access to a dentist does not meet expectations. We appreciate that patients rely on us for timely and consistent dental care, and we regret any disappointment or inconvenience caused by your experience.

Should you wish to discuss your concerns further, you are welcome to contact the practice directly or speak with the practice manager. Contact details for all practices can be found here: https://genixhealthcare.com/clinics/

Classificada 5 em 5 estrelas

First class service.

First class service. Issue with my crown, luckily a cancellation and fixed in 20 minutes. Very friendly staff.

19 de maio de 2026
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Resposta da Genix Healthcare

Thank you for your excellent review of Genix Healthcare.

We’re so pleased to hear that the team were able to accommodate you quickly following the issue with your crown, and that the problem was resolved promptly for you. It’s always our aim to provide efficient, high-quality care whenever possible, especially when unexpected dental problems arise.

We also appreciate your kind comments about the friendliness of the staff. Thank you again for taking the time to share your experience with us.

Classificada 5 em 5 estrelas

All staffs are kind

All staffs are kind , polite and helpful
Clean environment

18 de maio de 2026
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Resposta da Genix Healthcare

Thank you for taking the time to leave a review about your visit to Genix Healthcare.

We’re very pleased to hear that you found the team kind, polite, and helpful throughout your appointment.
Maintaining a clean and welcoming environment for our patients is also extremely important to us, so your comments are greatly appreciated by everyone at the practice.

Thank you again for your kind feedback.

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