Myself and my husband visited the dental surgery yesterday for both our six monthly check-ups. Saw Mr Hassan and his assistant nurse (sorry, unable to recall her name). Very professional service by... Ver mais
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Leia as opiniões dos outros
Ive been with this practice for over 15yrs, always helpfull, makes you feel at ease, above all its about the patient, if you are unable to afford expensive treatment, they help you look st the best op... Ver mais
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5 star service! Visited Genix in Marske recently with toothache. I saw Naz (a locum dentist) who was brilliant - knew exactly what she was doing and spent time explaining my treatment plan in detail... Ver mais
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I got an emergency appt at Genix Healthcare in Garforth and they were very helpful and from there I registered as a patient. I have had 3 appointments since then and each time I have been made to feel... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Informações de contacto
Genix Healthcare Ltd, LS27 7WF, Leeds, Reino Unido
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Having recently had my annual check and…
Having recently had my annual check and agreed with the dentist that I should have a couple of fillings due to age of the original tooth I was surprised that a cancellation came up and I was able to get treatment much sooner than expected The dentist did a fantastic job with the tooth 🦷 and all is good 👍
22 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you for your lovely review.
We're really pleased to hear that you were able to bring your treatment forward after a cancellation became available. It's great to know that the earlier appointment worked well for you and that you were so happy with the care you received from your dentist.
Thank you for taking the time to share your experience. We appreciate your kind words and look forward to seeing you again at your next appointment.
I was left in extreme pain after making…
I was left in extreme pain after making an appointment for a tooth extraction and apparently having a seizure in the dentist chair all I remember is waking up in the ambulance on my way to Cramlington hospital without a reason why this happened.
22 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for sharing your experience with us at Genix Healthcare.
We are very sorry to hear about your recent experience and understand how concerning and distressing this must have been for you. Patient safety and wellbeing are always our highest priorities, and we are sorry to hear that you were left feeling unsettled following your appointment.
If you would like to contact your local Practice Manager to discuss your concerns further, so they can review what happened and provide any information or support they can. You can find contact details for all of our practices here: https://genixhealthcare.com/clinics/. If you remain dissatisfied after speaking with the practice manager, you may email our Head Office at: contact@genixhealthcare.com.
Fantastic customer service care
Fantastic customer service care
Thank you
21 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you for your kind review.
We're delighted to hear that you received fantastic customer service and felt well cared for during your visit. Comments like yours mean a great deal to our team and remind us why we do what we do.
Thank you once again for your lovely feedback. We appreciate your support and look forward to welcoming you back to Genix Healthcare in the future.
Very friendly relaxed and informative
Very friendly relaxed and informative. Very professional.
22 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you for taking the time to leave us a review.
We're so pleased to hear that your visit was such a positive experience. It's great to know that you found our team friendly, professional, and informative, while also creating a relaxed atmosphere throughout your appointment. That's exactly the kind of experience we aim to provide for all of our patients.
Thank you again for your kind feedback. We look forward to welcoming you back to Genix Healthcare in the future.
Was seen by my usual Dentist for a…
Was seen by my usual Dentist for a scale and polish and also to check on how I use my electric toothbrush. She was polite as always and did a great job. The advice about how to keep my oral hygiene good was very useful to know. Would always be happy returning to her.
20 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you for sharing your experience with us.
We're delighted to hear that your recent appointment was such a positive one. It's lovely to know that your usual dentist continues to provide you with excellent care and took the time to offer helpful advice on maintaining your oral hygiene and getting the most from your electric toothbrush.
Building long-term relationships with our patients is incredibly important to us, so we're pleased to hear you always feel happy returning to the practice.
Thank you for your kind feedback. We truly appreciate your continued support and look forward to welcoming you back at your next appointment.
Dentist was great first time treatment…
Dentist was great first time treatment for my daughter, she was clear, patient and considerate of her nerves. Thank you
21 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you for your lovely review.
We're so pleased to hear that your daughter's first treatment was such a positive experience. It's wonderful to know that the dentist was patient, considerate, and took the time to reassure her throughout the appointment.
Helping children feel comfortable and confident during their visits is something our team always strives for.
Thank you for taking the time to share your feedback. We really appreciate your kind words and look forward to welcoming you and your daughter back in the future.
Very professional
Very professional. Seen on time. All the staff very pleasant and helpful. I had teeth whitening and the dentist explained everything. The trays were ready within 2 weeks. So happy with the results.
25 de junho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you had such a positive experience with our team. It’s wonderful to know that your appointment ran smoothly, that you felt well informed throughout your teeth whitening treatment, and that you are so pleased with the results. Providing professional care while ensuring our patients feel comfortable and supported is always our priority.
Thank you for taking the time to share your experience with us. We truly appreciate your kind words and look forward to welcoming you back in the future.
Excellent staff
Excellent staff, friendly, am very happy with everything
22 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you found our team friendly and that you were so happy with the care and service you received. Providing a positive experience for all our patients is always our priority, and it’s wonderful to know we met your expectations.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
Great staff,our dentist is brilliant
Great staff,our dentist is brilliant, every time is very friendly with both my kids and myself, my son absolutely love to have his checkups every time. Highly recommend the branch from Cirencester
21 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your experience with Genix Healthcare.
We are delighted to hear that you and your children have had such a positive experience with our Cirencester team. It’s lovely to know that your dentist has helped make appointments enjoyable and reassuring, especially for your son who looks forward to his check-ups. Creating a friendly and comfortable environment for our younger patients is something we always strive for.
Thank you for your kind recommendation and for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you and your family back in the future.
Was seen straight away for my excruciating toothache…
Was seen straight away for my toothache, all staff were helpful and friendly, dentist was professional and supportive and clearly explained options, couldn't have wanted more
22 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you were seen promptly for your toothache and that our team provided you with such helpful and friendly care. It’s especially pleasing to know that your dentist was professional, supportive, and took the time to clearly explain your treatment options. Providing prompt, compassionate care and ensuring our patients feel informed and reassured is always our priority.
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and look forward to welcoming you back in the future.
First filling
Came in yesterday for my first filling. The dentist and the nurse were both really lovely, explained everything that would happen before going ahead. Whole thing only took 20 mins and they made sure I felt ok with everything at all times
20 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that your first filling was such a positive experience. It’s wonderful to know that your dentist and dental nurse took the time to explain everything clearly before your treatment and ensured you felt comfortable and reassured throughout your appointment. Providing compassionate care and helping our patients feel at ease is always our priority.
Thank you for taking the time to share your experience with us. We truly appreciate your kind words and look forward to welcoming you back in the future.
Excellent Service
Staff are very polite efficient and considerate. Imran is and excellent proffessional and considerate dentist.
I do not think the outsourcing of the call centre to India is a benefit, as it is always preferable to deal with local staff whom you can build a rapport with.
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your honest feedback regarding your recent experience with us at Genix Healthcare.
We are delighted to hear that you found our team to be polite, efficient, and considerate, and that Imran provided you with professional and compassionate care.
We also appreciate you taking the time to share your thoughts regarding our call handling service. We value all patient feedback and understand your preference for speaking with local staff.
Thank you again for your feedback. We truly appreciate your support and look forward to welcoming you back in the future.
Absolutely first class service
Absolutely first class service. Staff polite and really helpful
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you received first-class service and found our team to be polite and helpful. Providing excellent care and a welcoming experience for all our patients is always our priority, and it’s wonderful to know this was reflected in your visit.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
Quick reaponse and fantastic servic3
18 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you received a quick response and fantastic service from our team. Providing prompt, high-quality care and ensuring our patients have a positive experience is always our priority.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
Great service as always
Great service as always. Imran and Beth were great and looked after me. Our whole family is attending this practice and would not change it.
17 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you continue to receive great service from our team. It’s wonderful to know that Imran and Beth looked after you so well and made your visit a positive experience. We’re especially pleased to hear that your whole family chooses to attend the practice, as your continued trust and loyalty mean a great deal to us.
Thank you for taking the time to share your kind words with us. We truly appreciate your support and look forward to welcoming you and your family back in the future.
Gentle and caring
Appointment was on time.
I always ask for the same dentist as I trust that she will be gentle and caring.
As usual she was great with me!
17 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that your appointment ran on time and that you continue to have such confidence in your dentist. It’s wonderful to know that her gentle and caring approach helps you feel comfortable and reassured during your visits. Building lasting relationships with our patients is incredibly important to us, and we’re so pleased that you continue to receive the high standard of care you expect.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
A BIG a thank you to Dr Syed and his…
A BIG a thank you to Dr Syed and his nurse once again and excellent service. They really are the best from the reception team to all the clinical teams. Excellent 100/10 Stars. Once again thank you Dr Syed.
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear such kind words about Dr Syed, his dental nurse, and the rest of the practice team. It’s wonderful to know that you consistently receive excellent care from everyone, from our reception team through to our clinical staff.
Thank you for taking the time to leave such a lovely review. We truly appreciate your continued support and look forward to welcoming you back in the future.
Really pleased with my outcome
Really pleased with my outcome , phoned dentists as I was unsure of my treatment plan and they phoned me back even arranged another plan for me and got me in the next day, great outcome, receptionist are really great also dental nurses and dentist , a big thank you 😊
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent experience with Genix Healthcare.
We are delighted to hear that you were so pleased with the outcome of your treatment. It’s great to know that the team took the time to discuss your treatment plan, promptly returned your call, and arranged to see you the following day. We’re also pleased to hear your kind comments about our reception team, dental nurses, and dentist, who all work hard to provide the best possible care for our patients.
Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to welcoming you back in the future.
I had to use Genix dentist recently…
I had to use Genix dentist recently with a tooth that had broken away and was causing considerable pain. After diagnosing an infection and taking antibiotics, the tooth was removed on Thursday 16th July. I am very nervous at a dentists and was expecting to hate it from start to finish.
The dentist was so good that I didn’t even then feel the tooth come out and even the injections into the surrounding gums were nothing like the pain I usually experience. I am one of the millions that work full time and get very little help from anybody, so can’t afford dentists ever and my teeth show that. Other dentists have been very judgemental and look down their noses at you. But the Genix staff were all lovely and welcoming and non judgmental. The practice is air conditioned and kept to a high standard which was also appealing. I will definitely be returning and highly recommend.
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for taking the time to share such a detailed review of your recent experience with Genix Healthcare.
We are delighted to hear that our team was able to help you promptly and that your treatment was far more comfortable than you had expected. We understand that visiting the dentist can be an anxious experience, so it’s especially rewarding to know that your dentist helped put you at ease and carried out your treatment so gently.
It’s also wonderful to hear that you felt welcomed and supported by the whole team. We strive to provide a caring, respectful, and non-judgemental environment for every patient, and we’re so pleased this was reflected in your experience.
Thank you once again for your kind recommendation and for placing your trust in us. We truly appreciate your feedback and look forward to welcoming you back in the future.
My Regular M.O.T
Another excellent visit to Genix , reception friendly efficient followed by a promt appointment with the ever smiling Emma which always puts one at ease , checked cleaned and passed fit to go , what a pleasure , five stars all round 😀
16 de julho de 2026
Opinião espontânea
Resposta da Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you had another excellent experience with us. It’s great to know that our reception team provided a friendly and efficient welcome and that Emma’s warm and reassuring approach helped put you at ease. We’re pleased that your appointment ran promptly and that you were happy with the care you received throughout your visit.
Thank you for taking the time to share your kind words with us. We truly appreciate your continued support and look forward to welcoming you back again in the future.
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