Genix Healthcare Opiniões 

Resposta da Genix Healthcare

Actualizada a 26/06/2026

Thank you for your wonderful review of Genix Healthcare.

We’re delighted to hear that you were seen promptly and that your appointment was both thorough and reassuring. It’s great to know that Dr Gafoor took the time to review your medical history, discuss your current medication, and address the issue you were experiencing, while also providing helpful advice to support your oral health.

We’re also pleased that you found the dental assistant and reception team pleasant, helpful, and efficient. Delivering attentive, patient-centred care from the moment you arrive is something we strive for every day.

Your comment that our team would help even nervous patients feel at ease is especially appreciated. Thank you for taking the time to share such thoughtful feedback, it means a great deal to the whole team.

Resposta da Genix Healthcare

26/06/2026

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that Anil continues to provide such professional and reassuring care. Taking the time to explain each stage of an appointment and ensuring patients feel comfortable before proceeding is an important part of the care we strive to deliver, so it’s wonderful to know this has made a positive difference to your experience.

We’re also pleased that you found the dental nurse welcoming, friendly, and professional, and that the reception team provided a warm and friendly welcome. Your kind feedback will be greatly appreciated by Anil and the wider team.

Thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

1/07/2026

Thank you for your lovely review of Genix Healthcare Cirencester.

We’re delighted to hear that you received such a warm welcome from both our hygienist and reception team. It’s wonderful to know that the hygienist helped put you at ease before beginning your treatment, making your visit a more comfortable and reassuring experience.

Providing a friendly and welcoming environment for all our patients is something we take great pride in, so your kind feedback is greatly appreciated.

Thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

26/06/2026

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that your appointment went so smoothly and that Jonathan was able to repair your cracked tooth promptly. It’s wonderful to know that you have placed your trust in Jonathan for the past 15 years, and that he continues to provide the high standard of care you have come to expect.

We truly value your continued loyalty and appreciate you taking the time to share your positive experience. Your kind comments will mean a great deal to Jonathan and the rest of the team.

Thank you again for your feedback.

Resposta da Genix Healthcare

26/06/2026

Thank you for your fantastic 5-star review of Genix Healthcare.

We’re delighted to hear that Jonathan made you feel at ease from the moment you arrived. Helping patients feel comfortable and confident throughout their visit is something we strive for every day, so it’s wonderful to know this was reflected in your experience.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your kind feedback. We’ll be sure to pass your comments on to Jonathan and the team.

Resposta da Genix Healthcare

26/06/2026

Thank you for taking the time to leave your feedback.

We’re delighted to hear that you found the team friendly, helpful, and that you received excellent service during your visit.

We are sorry to hear about your concerns regarding the cost of your proposed treatment. We understand that this is a significant investment, particularly for those on a fixed income. Where treatment falls outside the scope of NHS dentistry, it may only be available on a private basis, which can result in higher costs depending on the complexity of the treatment required.

We appreciate that you are seeking a second opinion and exploring your options through NHS treatment, and we completely understand your decision to do so. If you have any questions about your treatment plan or quotation, we would encourage you to speak with your practice team, who will be happy to explain the recommendations and discuss any alternative options that may be available.

Thank you again for sharing your feedback, and we wish you all the very best with your treatment.

Resposta da Genix Healthcare

26/06/2026

Thank you for your wonderful review of Genix Healthcare.

We’re delighted to hear about your positive experience with Simona Alexandru. It’s lovely to know that her gentle, caring approach and ongoing advice have helped you feel well supported in looking after your oral health.

We’re especially pleased to hear that the guidance she has provided has contributed to such a significant improvement in your long-term gum health. Helping our patients achieve and maintain healthier smiles through personalised care and preventative advice is something we take great pride in.

Thank you for taking the time to share your kind feedback. We’ll be sure to pass your comments on to Simona and the team.

Resposta da Genix Healthcare

26/06/2026

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that you had such a positive experience and that your dentist was thorough, friendly, and so wonderful with your children. We know how important it is for young patients to feel comfortable and confident during their visits, and we’re pleased that our team helped make this a positive experience for your family.

Thank you for taking the time to share your kind feedback. It is greatly appreciated by the whole team.

Resposta da Genix Healthcare

26/06/2026

Thank you for your wonderful review of Genix Healthcare.

We’re delighted to hear that Claudia made your experience such a comfortable one. It’s lovely to know that her personable and reassuring approach, together with her clear explanations and high standard of treatment, helped you feel at ease throughout your appointment.

We’re also pleased to hear your kind comments about her dental nurse. Providing friendly, supportive care as a team is something we take great pride in, and we’re sure they will both appreciate your feedback.

Thank you for taking the time to share your experience with us. Your kind words mean a great deal to the whole team.

Resposta da Genix Healthcare

Actualizada a 26/06/2026

Thank you for your wonderful review of Genix Healthcare.

We’re delighted to hear that you found our team efficient and friendly, and that you received thorough treatment with clear explanations throughout your appointment. We believe that taking the time to ensure patients understand their treatment and feel informed about their oral health is an important part of delivering excellent care.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. Thank you for your continued support.

Resposta da Genix Healthcare

26/06/2026

Thank you for your wonderful review and for your continued trust in Genix Healthcare over the past 16 years.

We’re delighted to hear that Mostafa has consistently provided you with such caring and gentle treatment, particularly in helping you feel at ease during your appointments. We understand how important it is for nervous patients to feel comfortable and reassured, and it’s wonderful to know that his calm and compassionate approach has made such a positive difference to your experience.

It’s also lovely to hear that two of your grandchildren are now under Mostafa’s care as well. There is no greater compliment than the trust of generations of the same family.

Thank you for your kind words about the whole team. We truly appreciate your continued support and look forward to welcoming you and your family for many years to come.

Resposta da Genix Healthcare

18/06/2026

Hello, and thank you for taking the time to share your feedback.

We are very sorry to hear about your experience and the ongoing pain and difficulty you have been experiencing following your tooth extraction and denture fitting. We can understand how upsetting and frustrating this must be, particularly when it is affecting your ability to eat comfortably and impacting your day-to-day wellbeing.

While some discomfort can be expected following treatment, we are concerned to hear that you continue to experience pain and that you feel your concerns were not fully addressed when you sought further advice. We appreciate how distressing this situation has been for you.

If you would like to contact your local practice manager, contact details for all practices can be found here: https://genixhealthcare.com/clinics/. If you remain dissatisfied following this, you may also contact our Head Office at contact@genixhealthcare.com.

Thank you again for bringing this matter to our attention, and we are sorry to hear of the difficulties you have experienced.

Resposta da Genix Healthcare

18/06/2026

Hello, and thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand your frustration, particularly given the time, expense, and effort involved in attending the appointment with your infant daughter while on maternity leave.

We appreciate that you were expecting to see a dentist and receive a comprehensive treatment plan and quotation during your visit. We regret that the nature of the consultation was not communicated clearly beforehand, leaving you feeling disappointed and that the appointment did not provide the information you were seeking.

Clear communication about appointment types, associated costs, and what patients can expect from their visit is extremely important, and we are sorry that this was not your experience on this occasion. Your feedback has been noted and will be shared with the relevant team for review.

Thank you again for bringing your concerns to our attention.

Resposta da Genix Healthcare

18/06/2026

Thank you for your kind review of Genix Healthcare.

We’re delighted to hear that your dentist took the time to explain your treatment needs clearly and discuss the options available to you. We believe that helping patients understand their oral health and make informed decisions about their care is extremely important, so it’s wonderful to know this was reflected in your experience.

We’re also pleased that you found the team polite and that arrangements could be made promptly for your upcoming treatment.

Thank you for taking the time to share your feedback with us. It is greatly appreciated.

Resposta da Genix Healthcare

18/06/2026

Thank you for your wonderful review of Genix Healthcare Blackpool.

We’re delighted to hear that you had another great visit and that you found the team friendly, professional, and supportive throughout your appointment. It’s especially pleasing to know that you felt comfortable discussing your oral health and that the information provided was helpful without making you feel judged or pressured.

We believe in supporting patients with understanding, respect, and clear advice tailored to their individual needs, so your feedback is greatly appreciated.

Thank you for your kind words and for the respect you have shown to the team. We will be sure to share your comments with everyone at the practice.

Resposta da Genix Healthcare

18/06/2026

Thank you for your wonderful review of Genix Healthcare Garforth.

We’re delighted to hear that you have been a patient with us for a number of years and that you have consistently had positive experiences at the practice. It’s especially pleasing to know that your dentist takes the time to explain everything clearly, answer your questions, and address any concerns you may have, helping you feel informed and reassured throughout your care.

Your continued trust and recommendation mean a great deal to us. Thank you for taking the time to share your experience, and we look forward to continuing to care for your dental health in the years ahead.

Resposta da Genix Healthcare

18/06/2026

Hello, and thank you for taking the time to leave your feedback.

We’re pleased to hear that you had a positive experience with the trainee dentist and found them professional, caring, and well supported throughout your treatment. It’s always encouraging to receive recognition for the dedication shown by members of our clinical team.

At the same time, we appreciate your comments regarding appointments and are sorry to hear that this aspect of your experience did not meet your expectations. We understand how important efficient appointment management is for our patients, and your feedback has been noted and will be shared with the local team for review.

Thank you again for your honest feedback and for recognising the positive aspects of your visit.

Resposta da Genix Healthcare

18/06/2026

Thank you for your positive feedback about your recent visit to Genix Healthcare.

We’re pleased to hear that your temporary filling was completed quickly and efficiently. Providing prompt, effective treatment while ensuring a positive patient experience is always our aim.

Thank you for taking the time to leave your review.

Resposta da Genix Healthcare

16/06/2026

Thank you for your lovely feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that Kristin helped make your experience a positive one, particularly given your previous difficult experience with dental treatment. We understand that dental anxiety can stay with patients for many years, so it’s wonderful to know that Kristin’s understanding, patience, and clear explanations helped you feel more comfortable and reassured during your appointment.

Taking the time to explain treatment and ensure patients feel informed and at ease is something we value greatly, and your kind comments will be very much appreciated.

Thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

18/06/2026

Thank you for your lovely review of Genix Healthcare Liverpool Road.

We’re delighted to hear that the dentist and team made such a positive impression during your visit. We understand that dental appointments can be daunting for anxious patients, so it’s wonderful to know that their friendly, reassuring approach helped you feel more comfortable and at ease throughout your treatment.

We’re also pleased that the procedure was explained clearly, allowing you to feel informed and confident about your care. Thank you as well for your comments about our appointment reminder service, which is designed to help patients stay updated about upcoming visits.

We truly appreciate your feedback and thank you for taking the time to share your experience with us.