Genix Healthcare Opiniões 

Resposta da Genix Healthcare

18/06/2026

Hello, and thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand your frustration, particularly given the time, expense, and effort involved in attending the appointment with your infant daughter while on maternity leave.

We appreciate that you were expecting to see a dentist and receive a comprehensive treatment plan and quotation during your visit. We regret that the nature of the consultation was not communicated clearly beforehand, leaving you feeling disappointed and that the appointment did not provide the information you were seeking.

Clear communication about appointment types, associated costs, and what patients can expect from their visit is extremely important, and we are sorry that this was not your experience on this occasion. Your feedback has been noted and will be shared with the relevant team for review.

Thank you again for bringing your concerns to our attention.

Resposta da Genix Healthcare

18/06/2026

Thank you for your kind review of Genix Healthcare.

We’re delighted to hear that your dentist took the time to explain your treatment needs clearly and discuss the options available to you. We believe that helping patients understand their oral health and make informed decisions about their care is extremely important, so it’s wonderful to know this was reflected in your experience.

We’re also pleased that you found the team polite and that arrangements could be made promptly for your upcoming treatment.

Thank you for taking the time to share your feedback with us. It is greatly appreciated.

Resposta da Genix Healthcare

18/06/2026

Thank you for your wonderful review of Genix Healthcare Blackpool.

We’re delighted to hear that you had another great visit and that you found the team friendly, professional, and supportive throughout your appointment. It’s especially pleasing to know that you felt comfortable discussing your oral health and that the information provided was helpful without making you feel judged or pressured.

We believe in supporting patients with understanding, respect, and clear advice tailored to their individual needs, so your feedback is greatly appreciated.

Thank you for your kind words and for the respect you have shown to the team. We will be sure to share your comments with everyone at the practice.

Resposta da Genix Healthcare

18/06/2026

Thank you for your wonderful review of Genix Healthcare Garforth.

We’re delighted to hear that you have been a patient with us for a number of years and that you have consistently had positive experiences at the practice. It’s especially pleasing to know that your dentist takes the time to explain everything clearly, answer your questions, and address any concerns you may have, helping you feel informed and reassured throughout your care.

Your continued trust and recommendation mean a great deal to us. Thank you for taking the time to share your experience, and we look forward to continuing to care for your dental health in the years ahead.

Resposta da Genix Healthcare

18/06/2026

Hello, and thank you for taking the time to leave your feedback.

We’re pleased to hear that you had a positive experience with the trainee dentist and found them professional, caring, and well supported throughout your treatment. It’s always encouraging to receive recognition for the dedication shown by members of our clinical team.

At the same time, we appreciate your comments regarding appointments and are sorry to hear that this aspect of your experience did not meet your expectations. We understand how important efficient appointment management is for our patients, and your feedback has been noted and will be shared with the local team for review.

Thank you again for your honest feedback and for recognising the positive aspects of your visit.

Resposta da Genix Healthcare

18/06/2026

Thank you for your positive feedback about your recent visit to Genix Healthcare.

We’re pleased to hear that your temporary filling was completed quickly and efficiently. Providing prompt, effective treatment while ensuring a positive patient experience is always our aim.

Thank you for taking the time to leave your review.

Resposta da Genix Healthcare

16/06/2026

Thank you for your lovely feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that Kristin helped make your experience a positive one, particularly given your previous difficult experience with dental treatment. We understand that dental anxiety can stay with patients for many years, so it’s wonderful to know that Kristin’s understanding, patience, and clear explanations helped you feel more comfortable and reassured during your appointment.

Taking the time to explain treatment and ensure patients feel informed and at ease is something we value greatly, and your kind comments will be very much appreciated.

Thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

18/06/2026

Thank you for your lovely review of Genix Healthcare Liverpool Road.

We’re delighted to hear that the dentist and team made such a positive impression during your visit. We understand that dental appointments can be daunting for anxious patients, so it’s wonderful to know that their friendly, reassuring approach helped you feel more comfortable and at ease throughout your treatment.

We’re also pleased that the procedure was explained clearly, allowing you to feel informed and confident about your care. Thank you as well for your comments about our appointment reminder service, which is designed to help patients stay updated about upcoming visits.

We truly appreciate your feedback and thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

18/06/2026

Thank you for taking the time to share such a detailed review of your experience at Genix Healthcare Market Weighton.

We’re delighted to hear that Kushboo and the dental team helped make what could have been a daunting procedure a positive experience. We completely understand that having an extraction after many years can feel nerve-racking, so it’s wonderful to know that the team took the time to make you feel comfortable, relaxed, and confident before treatment began.

It’s especially pleasing to hear that the extraction was pain-free and that the aftercare advice was explained clearly, helping to support a smooth recovery. Most importantly, we’re glad that the infection has been resolved and that you are now free from the discomfort that had been affecting you.

Thank you again for your kind words. Your feedback will mean a great deal to Kushboo and the wider team.

Resposta da Genix Healthcare

16/06/2026

Thank you for your positive review of Genix Healthcare.

We’re pleased to hear that you found the team helpful during your visit. Providing friendly, supportive service and ensuring our patients feel well looked after is always our priority.

Thank you for taking the time to share your feedback with us.

Resposta da Genix Healthcare

16/06/2026

Thank you for your kind review of Genix Healthcare.

We’re delighted to hear that you continue to receive great service from the team. Consistently providing a positive experience and high standard of care for our patients is something we take great pride in.

Thank you for your continued support and for taking the time to share your feedback.

Resposta da Genix Healthcare

16/06/2026

Thank you for taking the time to leave your feedback about your recent visit to Genix Healthcare.

We’re pleased to hear that you found the reception team helpful and that your experience was an improvement on your previous visit. It’s also wonderful to know that Jonathan was able to assist you in his usual cheerful and efficient manner, helping to make your appointment a positive one.

We appreciate your kind comments and are delighted that you were pleased to be back under Jonathan’s care. Thank you again for sharing your experience with us.

Resposta da Genix Healthcare

16/06/2026

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that you received such a warm welcome from the reception team and that your concern was handled in a helpful and supportive manner. We know that small acts of kindness and good communication can make a real difference to a patient's experience, so it’s wonderful to know this was reflected during your visit.

Thank you for taking the time to share your feedback with us. It is greatly appreciated.

Resposta da Genix Healthcare

16/06/2026

Thank you for your wonderful feedback about your recent visit to Genix Healthcare.

We’re delighted to hear that you were impressed with the quality of service you received. Providing excellent care and a positive experience for every patient is always our goal, so your kind comments are greatly appreciated by the whole team.

Thank you for taking the time to leave your review.

Resposta da Genix Healthcare

16/06/2026

Thank you for your kind review of Genix Healthcare.

We’re delighted to hear that your appointment with James was such a positive experience. It’s wonderful to know that he took the time to carry out a thorough examination, provide helpful advice, and discuss the areas of dental hygiene that would benefit from additional attention.

Taking the time to educate and support patients in maintaining their oral health is an important part of the care we aim to provide, so your feedback is greatly appreciated.

Thank you for taking the time to share your experience with us.

Resposta da Genix Healthcare

16/06/2026

Thank you for taking the time to leave such a detailed review of your first visit to Genix Healthcare.

We’re delighted to hear that you were impressed with the standard of care you received and that your examination was thorough and comprehensive. It’s particularly pleasing to know that you found the equipment and facilities modern and patient-friendly, helping to make your experience as comfortable as possible.

We also appreciate your kind comments about the friendliness of the team, the punctuality of your appointment, and the cleanliness and presentation of the practice. Creating a welcoming, professional environment where patients feel comfortable and well cared for is something we take great pride in.

Thank you again for choosing Genix Healthcare and for sharing your experience. We look forward to welcoming you back in the future.

Resposta da Genix Healthcare

16/06/2026

Thank you for your kind review of Genix Healthcare.

We’re pleased to hear that you found your dentist both thorough and friendly during your appointment. Taking the time to provide high-quality care while helping patients feel comfortable and welcomed is something we strive for every day.

Thank you for taking the time to share your positive feedback with us.

Resposta da Genix Healthcare

16/06/2026

Thank you for your lovely review of Genix Healthcare.

We’re delighted to hear that your appointment ran on schedule and that Simone provided the same professional and friendly care that you have come to expect. It’s always wonderful to receive feedback that highlights both the quality of care and the positive experience provided by our team.

We particularly enjoyed your comment about it being "an enjoyable visit if a dentist has such a thing!" and are pleased that we could make your appointment such a positive one.

Thank you again for taking the time to share your feedback.

Resposta da Genix Healthcare

16/06/2026

Hello, and thank you for taking the time to leave your feedback.

We are sorry to hear about your experience and understand how upsetting it must have been to feel that your concerns were not fully addressed during treatment. Patient comfort and wellbeing should always be a priority, and we regret that you were left feeling distressed by your appointment.

We take feedback of this nature very seriously and would encourage you to contact your local Practice Manager so that your concerns can be reviewed. Contact details for all practices can be found here: https://genixhealthcare.com/clinics/.

Thank you for bringing this matter to our attention.

Resposta da Genix Healthcare

16/06/2026

Thank you so much for your wonderful review of Genix Healthcare.

We’re truly delighted to hear that the team helped make your experience such a positive one, especially given the anxiety you have carried from previous dental experiences. We understand how difficult attending the dentist can be for some patients, so it is particularly rewarding to know that the patience, kindness, and professionalism shown by the team helped you feel supported and reassured throughout your visit.

We would also like to thank you for your special mention of Jamal. Taking the time to explain treatment options clearly and help patients understand their care is an important part of what we do, and we’re pleased this made such a positive difference to your experience.

Your recommendation means a great deal to us, and we sincerely appreciate you taking the time to share such thoughtful feedback. Thank you again for your kind words.