Genuine Motors UK Ltd Opiniões 

331
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The seal was damaged so returned at my own cost. Recieved refund once they had it back to check. Genuine company, good correspondence.

Classificada 5 em 5 estrelas

Its easy to be scepticle for non OEM Parts however as they stated not the cheapest but with metal reinforcement that mimicked the original I removed. Having cleaned up the rear door, a little WD-... Ver mais

Classificada 5 em 5 estrelas

Great door aperture seal at a great price. Original one sent out was 2 inches short. I contacted them with a photo of the issue and Yun responded by apologising and sending out a longer one the very s... Ver mais

Classificada 5 em 5 estrelas

El producto fue instalado recientemente y encaja a la perfección. Es un poco larga de más ,pero es normal. Para que se pueda instalar en varias versiones entre ellas la mía Opel Astra H. Calidad ya lo... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

We are an online vehicle parts trader. We have wide selection on rubber components, weatherstrips, windscreen mouldings.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

331 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(331)

39 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The part supplied was a bigger profile…

The part supplied was a bigger profile than the original due to the timescale ihad fit it makes the door harder to shut and does not look as good

22 de fevereiro de 2026
logótipo da Genuine Motors UK Ltd

Resposta da Genuine Motors UK Ltd

Dear Mrs Sandra Langridge,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were not fully satisfied with the part supplied. As explained when we contacted you, replacement seals can sometimes vary slightly in profile compared with the original, but they are made to fit correctly. It is also quite normal for the door to feel harder to close at first, as the seal often needs a short period to settle after installation.

As soon as we became aware of your concerns, we got in touch and offered all available options, including a return, replacement, or refund. We understand that you decided to keep and use the item, but we would still be very happy to offer any further support if needed. Please feel free to contact us directly at any time, and we will do our best to help.

Kind regards,
Genuine Motors UK Ltd

Classificada 5 em 5 estrelas

Excellent service

Ordered a windscreen seal for my van, one ordered was wrong size, rang Genuine Motors, spoke to Dennis, who, with no fuss or bother put an exchange seal in the post for me that day. Recieved it this morning. Thank you Dennis.

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Paint Gear, Great Gear

Delivery was fast and the product I purchased is of a high quality. I'd accidentally entered incorrect details for my vehicle and was contacted immediately to inform me of the error. Great communication and fantastic product.

26 de dezembro de 2025
Classificada 1 em 5 estrelas

terrible

ordered a boot seal, it was wrong. they tried to say it was correct when it wasnt.
after service terrible, cannot contact them easily, was told to send it back. did that, havent had a refund and have also been ignored when trying to resolve issue.

17 de dezembro de 2025
Opinião espontânea
logótipo da Genuine Motors UK Ltd

Resposta da Genuine Motors UK Ltd

Dear Mr . Roe
We’re sorry to hear you’re unhappy with your experience. We’d like to clarify a few points so this can be addressed fairly.

We did not receive any phone calls from you, but we did communicate via messages and tried to understand the issue with the item supplied. At no point did we refuse to help — our aim was to resolve the matter correctly.

A return was discussed, and as standard procedure we requested a tracking number so we could confirm the item was sent back. Unfortunately, we never received a tracking number, and the item has not been returned to us, so a refund could not be processed.

We are always happy to resolve issues and remain open to doing so. If you would like to continue with a return, please contact us with the return details so we can assist further.
Kind regards,
Genuine Motors UK Ltd

Classificada 5 em 5 estrelas

Perfect For My Merc W369 Vito Tailgate

Its easy to be scepticle for non OEM Parts however as they stated not the cheapest but with metal reinforcement that mimicked the original I removed.

Having cleaned up the rear door, a little WD-40. Silicone spray and a no russ attitude this resulted in a most satisfactory fit and as good as any OEM part.

Very pleased with what is my 2nd purchase here and not the last, fast delivery well packed.

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Yeti Door Seal

First purchase from this company and what great service, the door seal arrived super quick and well packaged, all at a reasonable price.
Will definitely save the site to use them again when needed.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great door aperture seal at a great…

Great door aperture seal at a great price. Original one sent out was 2 inches short. I contacted them with a photo of the issue and Yun responded by apologising and sending out a longer one the very same day. I can thoroughly recommend Genuine Motors for their customer service and a quality product.

25 de novembro de 2025
Classificada 5 em 5 estrelas

Rear Tailgate Rubber Seal VW T5

I ordered Rear Tailgate Rubber Seal For my VW T5. It was almost impossible to find this car part. Genuine motors helps me a lot. The seal fits perfect. I am from Czech Republic and also delivery was very fast with any problems.

29 de outubro de 2025
Classificada 5 em 5 estrelas

First class service

First class service. Great communication and very helpful instruction. 100% happy with the new seals. I had to order more seal from them as I did not follow their instructions the first time and the seal did not stick. I should have heated the metal with a heat gun or hairdryer, I will do next time.

20 de outubro de 2025
Opinião espontânea

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