Getlabs Opiniões 

1412
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a wonderful service for having our blood work done in the comfort of our home. The staff was friendly, and we didn't even feel the needles! The two ladies were professional and experienced. It... Ver mais

Classificada 5 em 5 estrelas

I've used Get Labs numerous times, and I love it!" Wanda, my phlebomotist arrives at the beginning of my appt window. She is extremely organized, professional, polite, friendly and super nice! She's t... Ver mais

Classificada 5 em 5 estrelas

I have to deal with a lot of medical all while continuing to work my business for which I am self employed with insane demands on my time. This reduced one less medical appointment and was done by a... Ver mais

Classificada 5 em 5 estrelas

Getlabs has been a very reliable and competent company for the past several years I have used them, including their most recent visit. All of their phlebotomists have been skilled in drawing blood sam... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio

Escrito pela empresa

Getlabs sends medical specialists to you to collect labs, vitals, and advanced diagnostics. Available same-day, nationwide.


Informações de contacto

  • 801 Brickell Avenue, 8th Floor, 33131, Miami, Estados Unidos da América

  • getlabs.com

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1412)

683 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Comfort from your home

The process was easy and the technician has great customer service she explained each steps and made me feel real comfortable. I prefer taking my blood work from the comfort of my home.

4 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

They continually move appointments…

They continually move appointments around. I’ve had to find alternate labs the last two times I tried using them. No human support available — their phone number is just a message saying to email them. Previously they showed up with expired supplies and then never completed the appointment. They charge high prices and have no ability to deliver. They used to be good but seems to have just become a very low quality provider. It’s sad bc the actual phlebotomists are great. The company just cannot keep their own appointments.

1 de junho de 2026
Opinião espontânea
logótipo da Getlabs

Resposta da Getlabs

Thank you for your feedback. We understand how frustrating it can be when an appointment needs to be moved, especially when you have planned your schedule around it.

In this particular case, our team identified a question regarding the laboratory order that needed to be resolved before we could safely and accurately perform the collection. Because the lab order is a critical component of the testing process, we are unable to proceed with an appointment until we have the necessary information and clarification in place.

While our intent was to ensure the collection was completed correctly, we recognize that the resulting delay was inconvenient and apologize for the disruption.

We appreciate your kind words about our phlebotomists and are always working to improve the overall experience for our patients. Thank you for taking the time to share your feedback.

Classificada 1 em 5 estrelas

Terrible Company

Terrible company. They mishandled my son’s bloodwork and notified me a week and a half later of the situation and that he needed to have his labs redone. They scheduled an appointment for the redraw with 4 hours notice and we rearranged our schedules to accommodate. After waiting for them for almost two hours, I received a text message stating that they were rescheduling todays appointment for two days later. Called for an explanation and was told we didn't have an appointment (not true, I have it confirmed in writing), then said we did have an appointment and they tried calling, but no one answered (not true). Customer service was clearly annoyed with my call and it took them five minutes to even apologize. Never again, these people have no regards for your well being or your time and clearly do not care.

2 de junho de 2026
Opinião espontânea
logótipo da Getlabs

Resposta da Getlabs

Thank you for sharing your feedback. We understand how frustrating this experience must have been, particularly after rearranging your schedule for a redraw appointment and then encountering additional issues.

We take concerns like these very seriously and would like the opportunity to thoroughly investigate what occurred. Unfortunately, we were unable to identify your appointment based on the information available in this review.

We have reached out to request additional details so we can locate your appointment, review the events you described, and contact you directly. Once we have that information, our team will conduct a full review and work to address any outstanding concerns.

We appreciate you bringing this to our attention and hope to have the opportunity to speak with you directly.

Classificada 1 em 5 estrelas

they broke blood vials

they broke blood vials, lost urine; they are disorganized and keep sending me the same requests to fill out the same form. they still owe me some bloodwork. They didn't keep track of what they messed up. It's a big mess! All this for $149, that's alot of money.

28 de maio de 2026
Opinião espontânea
logótipo da Getlabs

Resposta da Getlabs

Thank you for bringing this to our attention. We take concerns like this very seriously and would like the opportunity to investigate and resolve the issues you've described.

Unfortunately, we were unable to locate an appointment in our system using the name associated with this review. We have reached out to request additional appointment information so we can review what occurred, contact you directly, and work toward a resolution as quickly as possible.

Providing a high-quality experience is important to us, and we would appreciate the opportunity to better understand the situation and address any outstanding concerns.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

So convenient

So convenient. And I’m a big baby and a hard stick. She was patient and kind and listened to me and she got the job done. She came to my office which enabled me to get right back to work. Didn’t have to deal with traffic or parking, etc…I would recommend and definitely use them again.

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The specialist Javonni was so nice and…

The specialist Javonni was so nice and sweet to my son she was quick and also didn't take much of time finding his vein even though he has very thin veins and it is always hard to find them from the first poke, but she did it with the first poke. She is amazing

27 de maio de 2026
Opinião espontânea

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