SiPhox Health Opiniões 

753
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving piece... Ver mais

Classificada 5 em 5 estrelas

The initial sign-up process is cumbersome and appears to be a scam. For instance, I was not even aware I had been charged for the initial membership fee. I thought I hadn't signed up and probably woul... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Assistência médica ao domicílio

Escrito pela empresa

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

753 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(753)

443 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This was so simple

Very easy to do and simple to understand. This beats going into my physician's office for a blood draw! It was painless and such a time-saver.

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Emilija: knowledgeable, helfpul, kind.

Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving pieces in this process; I really appreciated her assistance.

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Eni Anzic was professional and helpful

Eni Anzic was professional, helpful, and thorough in her assistance as this was my first time utilizing the blood kit.

I had a much better experience and some helpful tips by utilizing the video call and her expertise.

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The initial sign-up process is…

The initial sign-up process is cumbersome and appears to be a scam. For instance, I was not even aware I had been charged for the initial membership fee. I thought I hadn't signed up and probably wouldn't have continued with the process until my wife pointed out that I had been charged. This does not convey transparency in the process. With that said, I am impressed with the results, compared to the traditional lab work I had done a few days prior. I am also impressed with the actionable and comprehensive information given in the report. I am very impressed with the body scan feature of the app. I found it to be incredibly accurate.

28 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thank you for this detailed feedback, Nikolai - and we're really glad the results and body scan feature have been valuable, especially compared to your recent lab work. On the sign-up: the membership fee is shown and confirmed as part of checkout, since we want to make sure that's coming through clearly rather than as a surprise. Glad your wife caught it, and we're excited to keep supporting your health going forward

Classificada 5 em 5 estrelas

Stefan was extremely helpful

Stefan was extremely helpful. Responses were timely and effective. Great experience.

28 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thanks for sharing, Brian! Great to hear the responses were fast and on point.

Classificada 5 em 5 estrelas

fast and reliable

fast, accurate rep[orting with a summary of each body area

27 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Appreciate this, Daniel! Speed and clarity in the results is exactly what we're going for.

Classificada 5 em 5 estrelas

Valuable Service

I really appreciated the technician who walked through the process on the call with me. The results came quickly, and the information provided by SiPhox regarding the results was invaluable.

7 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thanks for sharing this, Tara! Glad the whole experience, from the call to the insights, felt worthwhile.

Classificada 5 em 5 estrelas

The assistance was great

The assistance was great. My rep Ameka (I think) was patient and helpful. I got a successful collection

27 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thanks for sharing, Danita! Great to hear the process went smoothly for you.

Classificada 4 em 5 estrelas

Confirm with your doctors first, customer service pulled through for me

I have a mixed experience based on my customer service interactions with this company, but have edited my review to reflect the overall outcome and how I feel walking away. The website seems very straight forward, showing panels and services offered, sign up is easy, there is a “share with your doctor” option that was a bit misleading in my particular case. I will not be using their kit, so I cannot attest to that process. I am navigating the healthcare system on a very tight budget. I am looking for the lowest cost labs as I am currently uninsured and was excited about the price point and convenience for the particular labs I currently need. Unfortunately after messaging my two providers that I found labs and ordered them, they responded they don’t take third party mail at home test results as they’ve had issues in the last, regardless of the company now. While initially, customer service responded a bit poorly, while still professionally, another member of the team, Ajda, stepped in and really changed the experience, making me feel seen as a human navigating their health rather than just a sale point. If in the future I can afford the extra testing without needing to worry about it supporting me medically with my current doctors, I’d love to give SiPhox a try, it is just not where I’m at in life at the moment.

26 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Kelli, we really appreciate you revisiting your review to reflect the full picture. Glad to hear Ajda made a difference: that's the kind of care we want every interaction to have. Hope our paths cross again in the future.

Classificada 3 em 5 estrelas

It was very frustrating trying to do…

It was very frustrating trying to do all the registration and questionnaires.… this is partially true because I am over 70 and I am always frustrated with Internet connections so it would've been helpful for me to have done all your questioning prior to doing the actual Collection Of the blood test.
The technician that walked me through the process of collecting the blood was very pleasant and patient with me I would definitely Encourage others To have a virtual walk-through with a living person!

25 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

We appreciate you sticking with it through the sign-up process, KD, and we're taking your note about streamlining the questions seriously. Glad the collection call made up for it - we'll share your kind words with them.

Classificada 5 em 5 estrelas

Awesome customer service

I had an issue with a charge to my account that I did not intend to make, they got back to me right away and solved the problem! They are very efficient and really try to contact you as soon as they can. I'm very happy with with this company. They seem to be very professional and I highly appreciate that in a company.

24 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

This is great to hear, Julissa. We're glad the team could act fast and put your mind at ease.

Classificada 1 em 5 estrelas

Kit couldn’t activate, customer service non-existent

I’ve used several of these at home draw services and never had an issue until I used SiPhox. They are the most expensive by far, and the kit I received was unable to be activated. I talked to live support for the draw and she said, I don’t know how to fix this, I’m just here to help you with collection, and to reach out to support via email. I used their support chat and email and both are only AI generated garbage. It’s been over 24 hours and no response on how to activate the kit or send a replacement. I disputed the $274 charge on my credit card and will use the plethora of other companies that offer the same service for cheaper and actually deliver.

23 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Johnathon, we're sorry for the frustration here - that's not the experience we want anyone to have. We see our support team has since been in touch and this was resolved. If anything is still unresolved, please reach out and we'll take care of it.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, clear and easy instructions, very informative and easy to understand results! Would definitely recommend to anyone looking for at home blood screening!

15 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

This is great to hear, Manuel! Thank you for the kind words and for recommending us.

Classificada 5 em 5 estrelas

Customer service was amazing .

Customer service was amazing .. they figured out what went wrong and quickly remedied it ..

23 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thank you, Michael! Glad our team could track down the issue and get it fixed quickly.

Classificada 5 em 5 estrelas

Marija was very nice,friendly and…

Marija was very nice,friendly and helpful. It was nice to meet her. It made it less stressful to kniw I was doing the test correctly.

23 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thank you, Rita! Feeling confident during the test matters just as much as the results, and we are glad Marija helped with that.

Classificada 5 em 5 estrelas

Fantastic Coach

The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and complete them. She was terrific and deserves to be recognized!

23 de julho de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thank you, Cindy! Our whole team works hard to make sure every call feels this supportive - we'll pass your kind words along.

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