I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... Ver mais
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Leia as opiniões dos outros
In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... Ver mais
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The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... Ver mais
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... Ver mais
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Informações sobre a empresa
- Empresa de equipamento electrónico
- Loja de telemóveis
- Loja de reparação de telemóveis
- Reparação de telefones
Escrito pela empresa
GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.
Informações de contacto
Unit 10 Crawford Business Park Bishop St, Cork, Ireland, T12VP71, Cork City, Irlanda
- (021) 206 7791
- contact@gettech.com
- gettech.ie
4,2
Bom
423 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good with limitations
The smartphone was not in the condition stated at the time of purchase (good instead of very good), unfortunately the corresponding partial repayment was very low. Otherwise fast delivery, device works perfectly
6 de junho de 2023
As I needed money to cover some…
As I needed money to cover some expenses I decided to part with my iPhone. I sent it to that sad company, unfortunately. They send me an email saying :
Thank you for sending us your device.
For devices over €400, we require proof of purchase, as standard. If you could provide any proof you may have, it would be appreciated. (i.e Picture of physical or electronic receipt).
We appreciate in certain circumstances, you may not be able to provide this, If this is the case, please send us a proof of ID.
In the email saying we may not be able to provide the receipt and you can send proof of ID instead. If you try to reply to that email you get a reply back that the email doesn't exist.
I contacted them on WhatsApp and they said we want both proof of receipt and proof of ID. I told them I got the phone with a pay monthly some time ago and the mobile operators don't provide a receipt when it's 0 upfront cost only the contract mobile agreement. I sent them that and my passport photo. They rejected the documents and accused me that I may not have paid it off.
I'll check legal actions for defamation and also for breach of promise and for wasting my time at a time when I needed to pay off important expenses.
Don't waste your time with these single-cell organisms, go to swappie.
13 de julho de 2023
Opinião espontânea
Great support,helpful staff
Great support,helpful staff, efficient service and excellent produce.
2 de julho de 2023
A minor glitch was dealt with swiftly…
A minor glitch was dealt with swiftly and I got an upgrade as an apology. The phone really is ‘as new’ so I’m one very happy customer. Recommended without reservation!
26 de junho de 2023
Resposta da GetTech.com
Hi there,
Thank you so much for your kind review.
We're glad to hear you were satisfied with the condition of the device and upgrade.
Do feel free to reach out to us should you need anything in the future, we'd be delighted to ensure your happiness is maintained. :)
All the best,
GetTech Team
AnPost delivered my phone that I sent…
AnPost delivered my phone that I sent down to the wrong place. They have advised that GetTech must get in contact to make a claim. GetTech refuse to answer my calls, texts or emails about this. I will be documenting the conversation for further action. Avoid !
3 de julho de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Pierce,
Thank you for your review and we are so sorry to hear this! We can see our Cusotmer Service Manager is currently handling your case with An Post and yourself. Please keep an eye on your inbox for further correspondance - rest assured we will do our utmost to have this rectified.
Kind regards,
GetTech Team.
Compro un OnePlus9Pro e quando lo…
Compro un OnePlus9Pro e quando lo ricevo mi accorgo di aver un accessorio errato. Cavetto di caricamento di iPhone e soprattutto caricatore Huawei da 0.5W che rifiutano di cambiare con comparativo OnePlus da 80W asserendo che il prodotto da loro inviato è come l'originale perché ricarica. Peccato che mi negano la funzione di warpcharge, che è una funzione di base del telefono. È che OVVIAMENTE qualitativamente il caricatore da 4.99 euro da loro inviato non è minimamente comparabile all'originale dal costo di euro 59.99
28 de junho de 2023
Opinião espontânea
Resposta da GetTech.com
Buongiorno Nelo,
We are sorry to hear of your review and we apologise that the wrong cable was sent to you.
Our team have given a partial refund to compensate for the incorrect accessory. As per the guidelines on the Refurbed Website where you purchased this, we can give a plug that is compatible with the charger - as it's refurbished it does not have to be the same brand as the phone. It will still work perfectly and I can see our agents are dealing with your query, Therefore if you need anything else or have any further questions, please contact us there. Thank you.
Kind regards,
GetTech team.
Unproblematisch
Unproblematisch, schnelle Abwicklung
Promoter Service, gute Verpackung.
Bin zufrieden mit der Lieferung der Ware
7 de junho de 2023
Resposta da GetTech.com
Hi Gerald,
Thank you for your review. It means a lot to us here! We'd be happy to hear from you again should you need anything in future. :)
Kind regards,
Rachel.
Would come here again
The man in the store was so helpful. I was allowed use the device to check different settings, check the camera/mic, etc. the whole thing was seamless. I couldn’t recommend this place enough!! 10/10
6 de junho de 2023
Resposta da GetTech.com
Hi Jerry,
Thank you for taking the time to leave your kind review. We're delighted you found our staff helpful and we hope to keep it up! :) Please don't hesitate to let us know if you need anything in the future, we're happy to help. :)
Take care,
GetTech Team.
Reliable company
I've bought OP9 and it looks like brand new. No single scratch.
Super fast delivery.
Recommending GetTech!
29 de maio de 2023
Resposta da GetTech.com
Hi Michal,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with our service and product! It means a lot to the team here.
We hope to welcome you back again in the future - don't hesitate to reach out to us.
All the best,
GetTech Team
Quick service and extras
Quick service and extras like case and screen protector included.
You are a bit more expensive than other site but I have used you before and 2 year guarantee was a factor
25 de maio de 2023
Resposta da GetTech.com
Hi Tom,
Thank you very much for taking the time to leave your review - we really appreciate the honest feedback. :)
We're very happy to hear you liked our servce and would come back to us for our two year guarantee, thank you. Whenever you wish, we'll be more than happy to welcome you back! Wishing you a lovely day. :)
Take care,
GetTech Team
Resposta da GetTech.com
Hi Kayleigh,
Thank you so much for taking the time to write your review, we really appreciate it!
We are so happy to hear you were satisfied with our service. Feel free to reach out via phone, chat or e-mail anytime! Have a very nice day :)
Ordered and delivered by courier within…
Ordered and delivered by courier within days. So far iPhone working well and battery holding up. Early days still.
24 de maio de 2023
Resposta da GetTech.com
Hi Bob,
Thanks for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
My iPhone cat."good" is nearly perfect!
My iPhone cat."good" is nearly perfect!
Refurb is very important today
Delivery within two days, also perfect.
23 de maio de 2023
Resposta da GetTech.com
Hi Stefan,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Top Notch Experience
Very good service. I posted my unit from Dublin using the very good An Post returns service and the package was delivered to Get Tech the next day. Inspection was done quickly, and payment was made as promised. Highly recommended, will use them again for sure to sell used tech.
26 de maio de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Rob,
Thanks a million for your detailed review and kind words. We appreciate the feedback and it means a lot ot us that you had a positive experience! Please feel free to reach out again should you need anything in future. We're more than happy to help! :)
Take care,
GetTech Team.
Resposta da GetTech.com
Hi there,
Thank you very much for taking the time to leave your kind words. We're happy to hear you feel there was good communication with your order. If you need anything form us again, please don't hesitate to reach out via phone, e-mail or chat, we're always happy to help! :)
Kind regards,
GetTech Team.
Resposta da GetTech.com
Hi Andreas,
Thanks a million for taking the time to leave your lovely review. We're glad to hear you find our service fast and you're satisfied witht he quality. You're more than welcome to reach out to us via phone, email or chat if you need us again. We're happy to help! :)
Take care,
GetTech Team.
Quick delivery and quality phones
24 de abril de 2023
Resposta da GetTech.com
Hi Owen,
Thank you so much for your review. We really appreciate it! We're delighted to hear you're happy with your device and the quality. If you need anything moving forward, you can reach out to us via chat, email or phonecall. Always happy to help. :)
Take care,
GetTech Team.
Resposta da GetTech.com
Hi Judith,
Thanks for taking the time to leave your kind review, as a small Irish business we greatly appreciate it! We're glad to hear all is well with the new device and the delivery was swift.
If you need anything again moving forweard, please don't hesitate to get in touch. We're more than happy to help you out.
Take care,
GetTech Team.
Great service
23 de abril de 2023
Resposta da GetTech.com
Hi there,
Thank you for taking the time to leave your kind review. We're delighted to hear you're happy with our service. Please don't hesitate to let us knwo if you need anything moving forward, we're happy to help! :)
Kind regards,
GetTech Team.
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