I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... Ver mais
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Leia as opiniões dos outros
In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... Ver mais
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The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... Ver mais
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... Ver mais
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Informações sobre a empresa
- Empresa de equipamento electrónico
- Loja de telemóveis
- Loja de reparação de telemóveis
- Reparação de telefones
Escrito pela empresa
GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.
Informações de contacto
Unit 10 Crawford Business Park Bishop St, Cork, Ireland, T12VP71, Cork City, Irlanda
- (021) 206 7791
- contact@gettech.com
- gettech.ie
4,2
Bom
423 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Service and extremely quick…
Excellent Service and extremely quick payment.
26 de abril de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Jen,
Thank you very much for taking the time to leave your kind review. We are delighted to hear you found our service excellent! Please don't hesitate to get in touch again should you need anything, we're more than happy to help! :)
Take care,
GetTech Team.
Hassle free transaction 👌🏻
Didn’t have to do much to sell my phone just filled out the online form, had An Post collect it and got paid! Very simple process. I will definitely recommend and use again.
12 de fevereiro de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Ant,
Thank you for taking the time to leave your review. We really appreciate our customer's feedback. We're happy to hear you found our Trade-In service simple. We would love to welcome you back again should you need anything. Please don't hesitate to get in touch! :)
All the best,
GetTech Team.
The device i ordered was still locked.
22 de março de 2023
Resposta da GetTech.com
Hi Den,
Thank you for taking the time to leave your review. We are sorry to hear you had this experience with our device. I can see our team has been in touch and we are currently processing a replacement device for you.
This is an extremely rare occassion and our devices are more than usually 100% unlocked and tested to ensure they're in full working order. Unfortunately, it was not the case this time but I am glad we are able to speedily rectify it for you at no extra cost. Your replacement should be sent out to you shortly. You will receive a tracking number once it is sent out. Thank you for your feedback and we will strive to improve moving forward.
Kind regards,
GetTech Team.
👍super...nice product
26 de março de 2023
Resposta da GetTech.com
Hi Rijnenberg,
Thank you for your review. We're so glad to hear you like the product and we appreciate you taking the time to let us know. Please don'thesitate to get in touch again if you need. :) Wishing you a rgeat day!
-GetTech Team.
Schnelle Lieferung
Schnelle Lieferung, Qualität wie bestellt. Bis jetzt soweit alles ok
22 de março de 2023
Resposta da GetTech.com
Hi J,
Thank you very much for your review, we appreciate it! We're glad to hear you're happy with the quality and delivery. If you need anything else moving forward, just let us know - we're happy to help! :)
Kind regards,
GetTech
----------------------------------------------------------------------------------
Hallo J,
vielen Dank für Ihre Bewertung, wir wissen das sehr zu schätzen! Es freut uns zu hören, dass Sie mit der Qualität und der Lieferung zufrieden sind. Wenn Sie in Zukunft noch etwas brauchen, lassen Sie es uns wissen - wir helfen Ihnen gerne! :)
Mit freundlichen Grüßen,
GetTech
Very happy with the service!
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who were very helpful. Based on the other reviews here, I wouldn’t think this kind of issue is a regular occurrence for GetTech. Overall, I’m very glad I chose them, especially with supporting a home-grown business which made delivery and the whole process pretty seamless. Looking forward to using GetTech again in the future and wishing them every success :)
31 de março de 2023
Opinião espontânea
Resposta da GetTech.com
Hi TJ,
Thank you very much for taking the time to leave your review - we really appreciate the honest feedback. :) Our apologies again about the delayed payment, we're glad we could quickly resolve it for you. It seldom happens indeed.
We're very happy to hear you liked our servce and would come back to us, thank you. Whenever you wish, we'll be more than happy to welcome you back! Wishing you a lovely day. :)
Take care,
GetTech Team
Sold faulty phone
AVOID - Bought a phone at great expense broken within weeks. Replaced by another faulty phone technicians unable to find problem but charged me €€for repair prior to issuing refund to me because reportedly phone ‘bent’ despite being in a case since day I received it and not dropped. Phone not kept in my pocket or repeatedly taken in and out of a case so I can only assume it somehow magically changed shape as the explanations offered to me make no sense in the context of how the phone was used in the few weeks I had it in my possession.
Reported ‘best’ offer was suggesting I keep the faulty phone - they literally couldn’t fix the original reason it was returned despite the phone cutting out on me repeatedly over days. But to sweeten the deal they informed me that if I took back the not fixed faulty phone as a bonus I would get to waive my rights to any further warranty!! Not sure how to square that circle. Surely if I had been sold a proper item in full working order then there would be no need to waive any warranty? Seems decidedly odd… but what would I know I am only a customer who bought a product in good faith but has been left out of pocket, time and patience. Terrible experience.
16 de março de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Sally,
Thanks for taking the time to write your review. We are sorry to hear you feel this way. We'd be happy to shine some light on this.
You purchased your device in late 2022 and mentioned you experienced an issue with it. Although our technicians could not find a problem with the device we replaced the phone for you under warranty for ease of mind.
This month you brought the device back to us mentioning a similar issue to the first return. After running extensive tests we could not replicate this issue again on this device but we did find a fault with the NFC. Unfortunately we found the phone was bent - which explained the NFC issue. Please see photos here: https://ibb.co/FYLC5v2 & https://ibb.co/3R7r30W .
A bend in the device does qualify as physical damage and can happen from pressure applied to the device while in pockets or from putting it in/removing it from its case and other things like that where force can be applied. Our items go through several quality checks to ensure our devices are in their best shape going the the customer. Please see the photo here showing the device is not bent prior to shipment: https://ibb.co/rkZBQLs
To meet in the middle while being fair to everyone, we offered a refund minus the repair cost or else repair the device and give it back with no warranty moving forward. We have testing reports showing the device in full working order prior to shipment. Of course, issues can arise which is why we have our warranties in place. Sadly, this does not include physical or liquid damage or third party tampering.
We value our customers and we are terribly sorry we couldn't come to a better agreement here. Unfortunately, we must abide by our terms and we are sorry for the stress caused by this Sally.
We wish you all the best.
Kind regards,
GetTech Team.
Fair price
Sold my used Huawei to Get Tech as i had just bought a new phone. Got a very fair price and was impressed with the speed of the transaction.
9 de março de 2023
Opinião espontânea
Resposta da GetTech.com
Hi Bernard,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service and thanks for selling your device to us. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Resposta da GetTech.com
Hi there,
Thanks for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Ottimo acquisto
27 de fevereiro de 2023
Resposta da GetTech.com
Hi Domenico,
Thank you very much for taking the time to write a review. We're happy ot hear you feel this is an excellent purchase and we really appreciate it!
Feel free to reach out via live chat, e-mail and phone if you need anything from us again. We're happy to help! :)
Kind regards,
GetTech Team.
Brillant after service care
14 de fevereiro de 2023
Resposta da GetTech.com
Hi Noelle,
Thank you so much for leaving your kind review. We're delighted to hear you're enjoying our service. Should you need anything in the future, please don't hesitate to reach out and let us know. Happy to help!
Kind Regards,
GetTech Customer Care
Used this company on the recommendation…
Used this company on the recommendation of a friend. Very happy with the service! 👍
9 de fevereiro de 2023
Resposta da GetTech.com
Hi Michelle,
Thank you very much for taking the time to leave your review. We really appreciate it! :) We're happy to hear you are happy with the service and so glad to hear we were recommended.
If there's anything else we can do for you, just give us a shout! :)
Take care,
-GetTech Team.
Resposta da GetTech.com
Hi Philip,
Thank you so much for your kind review! We really appreciate it. If you need anything moving forward, please feel free to let us know. We'd be happy to help! :)
-GetTech Team.
Ordered my third phone from Gettech
Ordered my third phone from Gettech. Very fast and efficient service. Quality of the phones is superb
30 de janeiro de 2023
Resposta da GetTech.com
Hi Trevor,
Thank you for sharing your experience with us! We're so glad to hear you're happy with our service and products. Please don't hesitate to get in touch again should you need. :)
Have a great day!
-GetTech Team.
Have purchasedalways good previously and never a…
Have purchased previously and never a problem
1 de fevereiro de 2023
Resposta da GetTech.com
Hi there,
We're delighted to hear that you were happy with your purchase! Please let us know if we can improve your experience in any way :)
We hope you have a good day
Kind Regards,
GetTech Customer Care
Great phone it is just like new with a…
Great phone it is just like new with a good strong battery
2 de fevereiro de 2023
Resposta da GetTech.com
Hi there,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Delighted with phone (iphone 11)
Delighted with phone (iphone 11)
Came with new screen and battery.
5 * service - would def recommend
1 de fevereiro de 2023
Resposta da GetTech.com
Hi Ed,
This review has made our day, thank you so much! Should you ever need anything, don't hesitate to get in touch with us. We'll be happy to hear from you. :)
Have good one!
Kind Regards,
GetTech Customer Care
Speedy delivery
Speedy delivery. Just one tiny mark in case for good condition. Screen protector and charging cable included at no extra cost.
30 de janeiro de 2023
Resposta da GetTech.com
Hi Pamela,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Very impressed with service and value
3 de fevereiro de 2023
Resposta da GetTech.com
Hi Pádraig,
Thank you so much for your kind review! We really appreciate it. If you need anything moving forward, please feel free to let us know. We'd be happy to help! :)
-GetTech Team.
This is my 2nd phone from Gettech.Never…
This is my 2nd phone from Gettech.Never had a problem with the first one I bought and looked like new. It arrived by post on time when they said.Staff extremely nice to deal with and very helpful.I would have no hesitation in recommending them.
Thanks guys for all the help.
Ann
29 de janeiro de 2023
Resposta da GetTech.com
Hi Ann,
Thank you so much for taking the time to leave your kind review and for being a loyal customer! :) We're so glad to hear that you're happy with our service and our products. If you need anything form us again, you know where to find us!
Take care,
-GetTech Team :)
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