J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Ver mais
A empresa respondeu
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Ver mais
A empresa respondeu
Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Informações de contacto
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Reino Unido
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,5
Excelente
188 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful Products
I have been selling Gingko Design in my little shop for over 8 years. I love the whole range. Their design and manufacturing is second to none. Quality is 100%.
I feel very confident in selling their products because they go on delivering on every level, price, design, concept.
7 de março de 2025
Opinião espontânea
Resposta da Gingko Design
Thank you so much for your wonderful feedback, and for your loyalty. We really appreciate your partnership.
Great, innovative products
Great, innovative products our customers love, with a wide range. Good customer service too.
7 de março de 2025
Opinião espontânea
Resposta da Gingko Design
Thank you for taking the time to leave feedback, we really appreciate it.
Fantastic range of innovative…
Fantastic range of innovative high-quality products. Wonderful friendly team behind this premium brand - product range highly recommended!
7 de março de 2025
Opinião espontânea
Resposta da Gingko Design
Thank you so much for your lovely feedback, we really appreciate it.
Lovely light and ornament
Lovely light and ornament. Bought the first one (a raincloud) in Christchurch, New Zealand four weeks ago. We were so pleased that we looked up the company on our return and ordered an owl and moon as a nightlight.
The only thing is they show every fingerprint and socks of dust!!
27 de fevereiro de 2025
Resposta da Gingko Design
Thank you so much for your continued custom, we're happy that your pleased with your items. If you wish to order any more, please email contact@gingkodesign.com and we will provide you with a discount code for your next order.
Resposta da Gingko Design
We really appreciate your lovely feedback, thank you.
Great designs! Well made!
Great designs, well made, and I always get compliments when people see the items around the house.
24 de fevereiro de 2025
Resposta da Gingko Design
Thank you leaving such lovely feedback, we're thrilled that you're happy with your items.
I adore my mushroom light
I adore my mushroom light! I haven’t even needed to charge it yet. Fabulous gift!!
24 de fevereiro de 2025
Resposta da Gingko Design
We're so happy that you love your item. Thank you for taking the time to leave feedback.
Lovely lights - great service
I have several lights and love them all and have given many as presents. I had to contact Customer Services recently and Jon was very helpful. I highly recommend the products and the CS Team. I will continue to buy your lovely products with confidence. Thank you.
3 de março de 2025
Opinião espontânea
Resposta da Gingko Design
Thank you for taking the time to leave feedback, Jon really is great! If you send an email to contact@gingkodesign.com when you're ready to place your next order, we will provide you with a discount code to thank you for your ongoing custom.
Beautiful and unique product
Beautiful and unique product, amazing customer service. My personal fav is a stag! Highly recommend.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Gingko Design
Thank you for taking the time to leave feedback, we're thrilled that you are happy with your Gingko experience.
Wonderful clock
I had an old rubberised cube clock, but unfortunately it became sticky. I love its design so I decided to buy a not rubberised new one
15 de fevereiro de 2025
Resposta da Gingko Design
Thank you for your lovely feedback, we hope you enjoy your wonderful new clock
Resposta da Gingko Design
Thank you for taking the time to leave feedback
I was disappointed because it is not…
I was disappointed because it is not possible to use the lamp only with the battery but we must connect with the usb cable (not good and not clairly mention).
The warranty is 2 years on the web site but 1 year on the manuel included in the box ???
10 de fevereiro de 2025
Resposta da Gingko Design
Thank you for taking the time to leave feedback.
Unfortunately the Large Alice Mushroom Lamp is one of the few items of ours that do require a usb connection.
Rest assured, the warranty on all items is 2 years. Apologies for any confusion.
If you have any queries, please contact customerservices@gingko.co.uk and we will be happy to help.
Spare part despatched really quickly
Spare part despatched really quickly, and was very reasonably priced. Great to see companies investing in long lifespan for their products.
2 de fevereiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback
Resposta da Gingko Design
Thank you for the lovely feedback
Resposta da Gingko Design
Thank you for the lovely feedback
Certainly a 5 star company
Certainly a 5 star company. So many elegant products which are all very unique. I have been buying from this company for a few years now , I always get excited when new products are released. Every product is 5 star quality , I love the newest release which arrived yesterday which is the AstraGlass lights they are fantastic quality and light my room up beautifully. Customer services are always very helpful too and fast at responding. Would highly recommend , you won't be disappointed.
7 de fevereiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback, we really appreciate your ongoing support.
Hard to find charger but found it here
Hard to find charger but found it here.
Thanks…
20 de janeiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback
The clock was easy to set up and is…
The clock was easy to set up and is working well.
17 de janeiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback, we hope that you enjoy your new clock
The glass light is lovely… attractive…
The glass light is lovely… attractive and good quality. Delivery was prompt and the item was very well packaged.
12 de janeiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback
Great alarm clock
Alarm clock arrived in good time, good comms. No issues. Second one I've bought as really liked the first one.
18 de janeiro de 2025
Resposta da Gingko Design
Thank you for the lovely feedback, we really appreciate your return custom
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.