I’m really impressed by the customer service and specially escalation team. Somehow i mistakenly placed order but then i asked for refund. Their team coordinated with me in a very professional way... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
À la base, je pensais acheter une cocotte et j’ai atterri sur leur site qui m’a débité la somme de 50 € et après la somme de 30 €. Ils m’ont remboursé la première somme après m’avoir demandé de mettre... Ver mais
I opened a hotel site and a pop up by glam4hair came up and I didn't realise it was from another site. I am 69 years old and not very practical. Anyway they asked me for my Visa details. Thinking it w... Ver mais
Эта компания незаконно снимает денежные с Ваших карт еженедельно без Вашего ведома. Причем я не подписывалась на Ваш сайт. Данные моей карты Вы получили мошенническим путем! Верните ВСЕ ДЕНЬГИ НЕМЕДЛЕ... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Imani was very helpful in resolving my…
Imani was very helpful in resolving my issues and followed up with me to ensure all was well.
Una experiencia negativa pero la…
Una experiencia negativa pero la señorita Paula me dio respuesta y sin problema
Se resolvió gracias a Eugene mí…
Se resolvió gracias a Eugene mí cancelacion
Communication with customer service is great and very fast.
When I contacted customer service, I thought it would take a long time to respond, but I was surprised that within seconds I was contacted and the problem was solved. I would like to thank Ms. Alero On communicating with you blindly I really need someone to help me and I don't know how it will be done Thank you Alero
Adecuada
Bob estuvo en contacto conmigo, hace una gestión muy adecuada, doy 5 estrellas por su servicio, Bob me ayuda con mi rembolso al 100 y siempre pendiente a mis dudas.
I had a fantastic experience with the…
I had a fantastic experience with the customer service team especiallyHarry! From the moment I reached out, they were friendly, attentive, and genuinely eager to help. My questions were answered quickly and thoroughly, and they went above and beyond to make sure I was satisfied. It’s rare to find such dedicated and professional support these days. I truly appreciate their patience and positive attitude throughout the process. Highly recommend-5 stars all the way!
excelente atencion
Eugene gracias por la ayuda y…
Eugene gracias por la ayuda y seguimiento totalmente agradecida
Por la rapidez en la respuesta
Eugene is in touch and helping to…
Eugene is in touch and helping to resolve the issue.
However, I did not have any idea in how I was charged and what this service is all about. But thank you for processing my request.
Agradecimiento
Estoy muy agradecida por la excente atención de KAI
Prompt customer service
I received prompt customer service from Eugene.
no queria suscribirme pero me ayudaron…
no queria suscribirme pero me ayudaron a solucionarlo
NORMA VASQUEZ
Porque resuelven todo con agilidad y buena aptitud y te dan buena asistencia
Buen servicio de Emerald
Muy buenas la atencio por parte de la…
Muy buenas la atencio por parte de la agente que tomo mi caso.
Ann contacted me to solve my issues
Ann contacted me to solve my issues, unfortunately did not do as promised and I ended up being stolen from €40
Alero helped me solve my problem
Publicidad engañosa
Publicidad engañosa! Jamás acepté pagar o comprarles algo. Uds solo me pidieron abonar el envío de productos Lancome, que yo había ganado en un juego, que Uds proponían. Fui estafada, en mi buena fe
Scammers
Just like some of the previous 1-star reviews, something similar happened to me. I wanted to buy chocolate from a famous brand in my country and when I "bought" it, apparently I purchased 2 VIP memberships and gift cards from myglosslip.com and glam4hair.com.
Unfortunately, I noticed it too late, so they charged me twice. I contacted glosslip.com first, and while they did not refund me, they deleted my "membership" and all my information. But with glam4hair.com, my experience has been the worst:
- On April 2nd, I contacted them via their website to report this problem. I asked for a refund, which they denied, so I requested they cancel my "membership" and delete any information they had about me, as I could not create an account with my email address to do it myself.
- On April 2nd, the online agent told me they canceled my account and that I would receive an email about it. However, I never received the email, so I informed them about this. The agent asked me to email support @ glam4hair.com, which I did, but I never got a reply.
- On April 16th, glam4hair.com charged me again.
- Today, April 23rd, I once again contacted them via their website, and an agent told me they would contact me by phone.
A Experiência Trustpilot
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