Ordered a washing machine on Friday and was pressured into placing the order quickly to secure delivery and installation on Monday. I paid and booked everything, only to be told on Monday that t... Ver mais
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Leia as opiniões dos outros
Very good communication. Engineer was excellent, efficient and effective. Repaired washing machine and cleaned oven area he was working on. I had paid for parts in advance but not all were needed... Ver mais
A empresa respondeu
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Ver mais
A empresa respondeu
Glotech provided me with my new kitchen and I am absolutely delighted with the results ! They are a very efficient company to deal with and organised everything well. The design process was carrie... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Informações de contacto
Unit 2 Soothouse Spring, AL36PF, St Albans, Reino Unido
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4,1
Bom
773 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dino and Lee were very punctual and…
Dino and Lee were very punctual and efficient. They replaced my washing machine in no time and were both very nice and helpful.
9 de setembro de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
10/10 Service
Gary and Dineo were fantastic, incredibly polite and considerate and had the job done in no time. I could not have asked for a better experience, 10/10 service!
5 de setembro de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Lee and Dino who installed our…
Lee and Dino who installed our fridge/freezer were very professional and really lovely guys. They were quick and efficient. This made the whole experience much better than expected.
30 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Wonderful service and efficiency.
Wonderful service and efficiency.
23 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, we are pleased to hear you were happy with the service provided by our team.
Kind Regards,
Glotech Sales Team
Resposta da Glotech Appliances
Good afternoon, Thank you for taking the time to leave a 5* review, your feedback is greatly appreciated by our team! Kind Regards, Glotech
Amazing service
Dino & Oscar were amazing delivering the new fridge and taking the old one. Unfortunately there is no lift so it was carrying them up lots of stairs, but they made it seem like it was nothing.
Funny guys
22 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Dinu and Lee were very quick and…
Dinu and Lee were very quick and professional, they finished the job in about 20 minutes, which was extremely helpful
21 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very efficient and helpful at a good…
Very efficient and helpful at a good price and with a flexible service
15 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Good Service And Professional
Just Had my New Cooker Delivered And installed by Dino And Oscar was extremely Happy with the Installation And How Helpful And Professional they Both were as I would Definitely Recommend them to More Customers Thank you Both
Regards,
Susan Flannery
13 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Great company-great service
Great company-great service! Dino and Oscar the fitters were totally brilliant-skilled and friendly!
12 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very helpful
Very helpful, quick and clean fitters. Dino and his other fitter were excellent
9 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very professional, quick and clean
We got a new washing machine installed and everything went very smoothly. We got a 30 min notification of the arrival time (on the agreed day). Dinu then arrived and packed up the old non-functioning machine, installed and tested the new one and gave us some advice on well-maintenance. Everything was quick, professional and I was particularly impressed with how he kept the area clean and made sure that there are no rubber streaks or water marks on the floor following the installation of the new washing machine!
8 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Perfect
Perfect, quick, amazing energy and customer service! I recommend him at 100%
5 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company
Fantastic company, friendly, efficient and called me back when promised. Dinu the fitter was great. Highly recommended.
5 de agosto de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very happy
Alex was on time, professional, friendly and efficient.
18 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient quick friendly service
Efficient quick service and Alex arrived promptly and was friendly and informative. Job done well.
8 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient and friendly
The engineer diagnosed the problem in 5 minutes and talked me through the process. That meant I knew what I was paying for and steps to avoid the dishwasher from malfunctioning again. He called when he was on his way and checked everything was clean and in order before he left. First class service.
16 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your Repair.
Kind Regards,
Glotech Sales Team
Excellent service
Excellent service. Alex was brilliant. Punctual, quick and lovely.
12 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Friendly and efficient
Alex is really friendly and knowledgable. He took no time at all on both visits. The only reason for the 4 stars is that the company cancelled the first fitting with little notice. This was likely nothing to do with Alex who was great!
12 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us in order to allow us to continue to provide our customers with the best possible service. Your feedback regarding the last minute cancellation has been passed onto our repairs management team to look into how this can be avoided going forwards.
Kind Regards,
Glotech
Alex was a Very good guy
Alex was a Very good guy, knows his onions.. will definitely use again👍
10 de julho de 2024
Opinião espontânea
Resposta da Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
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