Aimen called me 10 minutes before he arrived, which was appreciated, as we had other workmen in the house. He was very professional and polite. He went through various tests and found the fault, a... Ver mais
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Leia as opiniões dos outros
William came to us in Godalming to look at our fridge freezer which was failing intermittently. He was friendly and polite and quick to diagnose the issue, whereupon he gave a really good update, and... Ver mais
James was quick, courteous, friendly and extremely efficient with our oven repair. Explained everything clearly and offered helpful advice. Many thanks will use your service again! Rich from Lichfiel... Ver mais
William Came to us in Camberley Surrey. Amazing experience with sorting out our broken induction hob. Two visits in a week one to review the damage and then to come back and fit the new part. Could n... Ver mais
A empresa respondeu
Informações sobre a empresa
- Reparação de eletrodomésticos
- também em
- Reparação de frigoríficos
- Reparação de máquinas de lavar roupa e máquinas de secar roupa
- Serviço de reparações
Sobre Glotech Repairs
Escrito pela empresa
About Glotech Repairs
Our Services:
| Washing Machine Repairs | Tumble Dryer Repairs |
| Oven Repairs | Hob Repairs |
| Fridge Freezer Repairs | Cooker Hood Repairs |
| Dishwasher Repairs | Cooker Repairs |
| Get A New Repair Quote | |
| Find Out More | |
|
Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices. |
|
Our Promise To Our Customers and Our Planet
Escrito pela empresa
- Our commitment
- At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.
6-Month Guarantee on All Repairs
Peace Of Mind - Guaranteed
At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.
Informações de contacto
Soothouse Spring 2, AL3 6PF, Reino Unido
- 02038339399
- repairs@glotech.com
- glotechrepairs.co.uk
Need Fast, Reliable Appliance Repairs?
4,6
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10 mil opiniões
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Respondeu a 96% das suas opiniões negativas
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William was incredibly helpful and…
William was incredibly helpful and efficient. Really appreciate the help! Great service.
19 de outubro de 2026
Resposta da Glotech Repairs
Hi Nick,
Thank you for complimenting William's helpful and efficient repair work! We'll be sure to pass your kind comments on to him and the rest of our team.
Kind regards,
Glotech Repairs
Very Poor Experience- : repair job left incomplete, appliance damaged by their engineer, payment taken under pressure before engineer would leave, and three-plus weeks of silence after a formal written complaint
Very bad experience indeed!
In summary: repair job left incomplete, appliance damaged by their engineer, payment taken under pressure before work was finished, and three-plus weeks of silence after a formal written complaint.
Glotech were booked to repair a Whirlpool fridge freezer thermostat (3 September 2026, Belper). The engineer struggled for a long time with visible force and crunching noises while dismantling it, and made no progress. He admitted he was struggling, and it was suggested he stop, which he agreed to do. He then insisted on immediate payment of £109.14 despite the job not being completed, and became agitated when the customer declined to sign the job sheet confirming satisfaction. He left the unit hanging off, with the plug switched off but not removed from the socket.
When this was raised by phone, Glotech's complaints department said it was "our word against the engineer's" and that independent proof would be needed. A second, independent engineer was brought in and found the housing unit's lugs broken, confirmed in writing on their invoice — a replacement part had to be sourced and fitted (£34.89) before the original thermostat fault could even be addressed.
A full written complaint, invoice and photographic evidence was emailed to Glotech on 23 September 2026. They replied the same day assuring the customer the matter was being reviewed. Nothing further was heard, so a follow-up was sent on 9 October — 16 days later — still with no response. It is now 18 October, over three weeks since the original complaint, with still no reply or resolution from Glotech.
This has since been reported to Trading Standards, with a dispute also opened with the bank. Would not recommend based on this experience.
18 de outubro de 2026
Opinião espontânea
Resposta da Glotech Repairs
Hello,
We’re very sorry for the delay in providing a further response to your complaint. Unfortunately, this was caused by an internal communication error, as your correspondence had been sent to an outdated employee inbox. We sincerely apologise that this resulted in you being left waiting for an update.
Having reviewed our records, we would like to clarify that we did not refuse to investigate the concerns you raised. We take allegations of damage during an engineer's visit very seriously, and these matters require further investigation with the attending engineer and our management team to ensure they are properly reviewed.
In fact, our team had responded to you and agreed to work towards your request for a refund. We were in the process of reviewing the case and progressing this with you when we received notification of the dispute raised through your bank.
As the matter is now being handled separately through your bank, we are unable to process the agreed refund while that dispute remains open. We appreciate this is not the outcome you were expecting, particularly after the time you have already spent trying to resolve the matter.
We sincerely apologise for the delay in communication and the frustration this has caused. We understand how disappointing this experience has been and regret that we did not keep you updated as we should have.
Kind regards,
Glotech Repairs
Daniel really knew his freezers
Daniel really knew his freezers
The tech who was here before completely misdiagnosed my issue
Daniel tested thoroughly and found a leaking valve was the cause
16 de outubro de 2026
Resposta da Glotech Repairs
Hi Howard,
We're relieved to hear our trusted engineer, Daniel, was able to fix your freezer in a quick and efficient manner! Thank you for sharing your great experience with us.
Kind regards,
Glotech Repairs
Ben and Eamon repaired our freezer…
Ben and Eamon repaired our freezer today, very pleasant guys ,and tidy workers .
Would highly recommend Glotech repairs to everyone.
16 de outubro de 2026
Opinião espontânea
Resposta da Glotech Repairs
Hi David,
Thank you for posting a 5-star review of Ben and Aimen's tidy and efficient repair to your freezer! We appreciate you recommending our smooth service to your peers.
Kind regards,
Glotech Repairs
William was very quick and helpful in…
William was very quick and helpful in repairing our Neff oven
16 de outubro de 2026
Resposta da Glotech Repairs
Hi Paul,
We're happy to hear William was quick and helpful during your Neff oven repair - thank you for sharing your kind feedback with us!
Kind regards,
Glotech Repairs
William carried out repair to our…
William carried out repair to our washing machine.He turned up on time ,carried out his diagnostic inspection speedily.ln the same way he carried out the repair on time & got our machine working correctly .
16 de outubro de 2026
Resposta da Glotech Repairs
Hi Richard,
It's great to hear your washing machine is back up and running after William's quick diagnosis and professional fix! Thank you for choosing Glotech, we hope to help you again in the future.
Kind regards,
Glotech Repairs
Very friendly man.William very helpful…
Very friendly man.William very helpful tidy and thorough in the area of Hindhead
16 de outubro de 2026
Resposta da Glotech Repairs
Hi Brenda,
Thank you for choosing Glotech for your repair needs in the Hindhead area - we're happy to hear William delivered friendly service and helpful advice!
Kind regards,
Glotech Repairs
A prompt and excellent service
A prompt and excellent service when my freezer broke down. It was so nice to be able to talk to a real person in the office who was very helpful and flexible in booking in appointments. The engineer Mathew was excellent. I am based in Norwich
16 de outubro de 2026
Resposta da Glotech Repairs
Hello,
We're happy to hear how pleased you are with our overall smooth and friendly repair service! We'll be sure to pass on your feedback about Matthew's helpful advice to him and the rest of the team.
Kind regards,
Glotech Repairs
William in the Guildford area was very…
William in the Guildford area was very friendly upon arrival and was very detailed in explaining how to help.
15 de outubro de 2026
Opinião espontânea
Resposta da Glotech Repairs
Hi Kieran,
Thank you for sharing a 5-star review of William's friendly service and thorough diagnosis in the Guildford area!
Kind regards,
Glotech Repairs
Excellent customer service
I dealt with a really helpful person called Lauren, who provided an excellent customer service .
15 de outubro de 2026
Resposta da Glotech Repairs
Hello,
Thanks so much for sharing a 5-star review of Lauren's helpful advice and friendly service in the office! We'll be sure to pass your comments on to her.
Kind regards,
Glotech Repairs
Efficient diagnosis and had our…
Efficient diagnosis and had our dishwasher working again very quickly. Pleasant engineer (William) who explained the fault and remedy.
15 de outubro de 2026
Resposta da Glotech Repairs
Hi Audrey,
We're glad to hear your dishwasher is back up and running after William's quick arrival and efficient diagnosis! Thank you for leaving a positive review of your experience.
Kind regards,
Glotech Repairs
Danny came
Danny came, diagnosed swiftly, and mended our dryer. The whole process was enormously smooth and easy, and Danny was absolutely splendid. We could not be more delighted with the service that we have received. Thank you !
15 de outubro de 2026
Resposta da Glotech Repairs
Hello,
Thank you for leaving such a gleaming review of our quick and easy repair service! It's lovely to hear Danny provided a quick diagnosis and professional fix to your tumble dryer.
Kind regards,
Glotech Repairs
Brilliant service!
William came to our house near Petersfield and did a brilliant job. He was incredibly efficient with fixing our dishwasher, informative and gave useful advice. Amazing customer service, thank you!
15 de outubro de 2026
Resposta da Glotech Repairs
Hello,
We appreciate you sharing a positive review of William's efficient fix and informative advice during your dishwasher repair! Thank you for choosing Glotech for your repair needs in Petersfield.
Kind regards,
Glotech Repairs
Appliance kaput
I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and showed me the two items that needed replacing at about £1000 without labour. He recommended a Bosch replacement costing about £1400...He was very professional and pleasant to deal with. Highly recommend both Zack and Glotech.
15 de outubro de 2026
Resposta da Glotech Repairs
Hi Laurence,
It's great to hear that our experienced engineers provide excellent service that goes above and beyond, despite your machine being deemed uneconomical to repair! We pride ourselves on thorough diagnoses and honest expert advice, so we're glad to hear Zac's service reflected this.
Thank you for leaving a 5-star review of your experience!
Kind regards,
Glotech Repairs
Had engineer Phil come out next day to…
Had engineer Phil come out next day to look at my LG Washer/Dryer. All fixed quickly, cleaned everything up and left the area spotless. Really nice guy too. 10/10 recommended! Thanks!
15 de outubro de 2026
Resposta da Glotech Repairs
Hi Ben,
We're glad to hear your LG washer dryer is back up and running after Phil's speedy visit and efficient fix! Thank you for complimenting his friendly and tidy service.
Kind regards,
Glotech Repairs
Really happy with the service
Really happy with the service! William came out to inspect my washing machine and diagnose the fault. As the repair would cost quit a bit and the machine is already more than 5 years old, he honestly gave me his opinion on whether it was worth repairing rather than spending the money unnecessarily. Very honest, professional and helpful service. I really appreciate the honest advice and would definitely recommend for everyone around Alton town!
15 de outubro de 2026
Resposta da Glotech Repairs
Hi Eimante,
It's lovely to hear how pleased you are with William's thorough inspection to your washing machine and his expert advice, based on his findings. We pride ourselves on honest advice and professional service throughout the repair process, so we love to hear that our engineers are reflecting that!
Thank you for choosing Glotech for your repair needs in Alton - we hope to help you again in the future!
Kind regards,
Glotech Repairs
Ben and Aimen in St Albans did a great…
Ben and Aimen in St Albans did a great job
15 de outubro de 2026
Opinião espontânea
Resposta da Glotech Repairs
Hi Sarah,
Thank you for taking the time to leave a 5-star review of Ben and Aimen's excellent repair work in St Albans!
Kind regards,
Glotech Repairs
Great service from Ben and aimen today
Great service from Ben and aimen today. Sorted out our washer fault quickly and they were very friendly
14 de outubro de 2026
Resposta da Glotech Repairs
Hello,
Thank you for sharing your positive feedback on Ben and Aimen's quick and friendly service to your washing machine! It's great to know they left a good impression.
Kind regards,
Glotech Repairs
Resposta da Glotech Repairs
Hi Liz,
We appreciate you sharing your kind feedback of William's helpful advice during your appliance repair - thank you for choosing Glotech for your repair needs in Woking!
Kind regards,
Glotech Repairs
William came out today and resolved my…
William came out today and resolved my washing machine noise. Very pleasant and made my day.
Live in Woking, Surrey
14 de outubro de 2026
Resposta da Glotech Repairs
Hi Mary,
We're happy to hear your washing machine is back up and running after William's efficient repair work in Woking! Thank you for leaving a review of your experience.
Kind regards,
Glotech Repairs
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