Go Proctoru Opiniões 733

Cut off report and threatened to report me to my uni for some inactive software unknown to me very distressing..I will change unis for est of my degree

Abysmal platform to use for test taking. Used it maybe 6-7 times and literally have been delayed taking my test for MINIMUM 1 hour. There’s been a time I recall where I waited 3 HOURS to take ONE test.

I’ve been using proctor U for a year and it always takes over an hour to begin a test because of technical problems on their end. This company needs to shut down. CEO deserves jail time for robbery of my time.

The worst exam platform I’ve used. Unhelpful support, flawed software, and nonsensical protocols. If you're considering ProctorU, take your exam in a test centre to avoid unnecessary burden.

Continuously said my webcam wasn't working when it was. Spent an hour and a half wasting my time and getting disconnected. Sent to a tech who said its working fine, then back to a proctor who said it's not working. never got to take my exam.

worst test taking experience in my entire life

If I could give 0 stars I would. I tried taking the test but there was an error regarding the recording of my camera and connection with the proctor. Mind you, I have verizon wifi so I know its not me. When I tell you guys I went through 7 different agents (who all believed they can fix the problem by taking control, only to lose connection and restart), 2 phone calls and an online 24/7 chat agent just to try to get a refund (which sent me to the same support page I had already tried after explaining the entire issue for the Millionth time). I would never reccomend such product. Wouldn't even be using it if Aceable did not require it to be proctored.

Horrible worst customer service and operating system, I’ve ever worked with. Each time, there was a different freaking problem. Mind you, this was all after passing their equipment test a few times. Horrible, horrible horrible horrible horrible.

i wish i could give 0 starts they wasted a hour of my life still did not get me up and running. i got into the session and had a proctor end it making me restart the the whole thing. worst online experience would not recommend to anyone

Dreadful user support, cannot believe this product is endorsed as a university exam software, dangerously allowing full access to systems and leaving household internet vulnerable to malware attacks.

ProctorU requires that you install software on your PC that lets the proctor "take control" of your PC order to take an exam. This is a massive security issue red flag. All prospective institutions considering ProctorU should avoid this vendor. For business related certification exams you cannot use a work PC due to software conflicts. Their support says you have to use a personal PC. Again another red flag.

This whole process is a total waste of time. Was told to set aside 120 min. and took 50 min. going back and forth with these people. The whole process is a total scam.

Sent an email stating supplies needed to complete the exam. Once met with proctor for exam, was told that only other specific materials were allowed, not the ones they stated in their initial email prior where one can purchase said needed supply. Requested a refund, but was expected to forfeit the session in order to receive said refund. Absolute childs mistake coming from those they pay called "proctors." Truly just an excuse to film someone taking an exam and to infiltrate your computer device. I wouldn't be shocked if their bottom line is made by selling consumer data.

muss es über die IU nutzen. Der Service is ein desaster. ihc hatte einen deutschen Betreuer verlangt, hatte nur einen englischen. Das programm an sich verschlingt unglaublich viel arbeitsspeicher. unübersichtlich und wenig serviceorientiert. typisch onlinenabieter.

Verbindung funktioniert nicht!
Beim Test der Ausrüstung bekomme ich jedes Mal die Meldung, dass zwei Ports bei mir nicht offen sind. Habe mir sogar inzwischen einen neuen Laptop gekauft und es funktioniert trotzdem nicht. In der Firewall Einstellungen sind diese Ports aber geöffnet. Es ist einfach nur noch frustrierend. Mit Examity nie Probleme gehabt!

Whenever I clicked the screen share button, it didn't proceed and because of this, I even missed the test. And the proctor were only just saying "change the internet with stable one". My internet was perfectly stable, and the other thing like talking with proctor was all good. This application SUCKS.

I also experienced terrible technical issue on the day of my exam - due to their software requirements. This meant that I took an hour resolving those issues, before I could even start the exam!
Support were incredibly unhelpful, and refused to use the solution that their previous colleague had suggest. Not to mention that they ended the chat after 30 minutes, because they could no longer be bothered to help.

Invasive and more stressful than tests themselves. Anxious test takers and anxious people beware... Get ready to show off your room(s) to some random stranger online, get ready for at least 30 minutes of your proctor telling you to cover random shit up, better hope you have a good Internet connection and better hope you get someone nice or at the very least patient (and someone who has an at least slightly understandable accent, the person I got hardly even spoke English so that was great to have to listen to through an already crappy connection where they kept cutting out). If you have an anxiety disorder, get ready to be sweating bullets during the actual test (and be ready for it to completely affect your performance) because of how damn awful the process is. Not to mention just how damn uncomfortable it is to have some stranger watching you one on one during something as stressful as a final exam.

Time to add another 1 star review to the pile.

Refused to acknowledge problem with test, had multiple proctors change in and out, only text communication, and they ended up deleting my 3DS nand files whilst they were at it.
Malware, spyware - all of the above, stay away!

Waited over an hour for a resolution. Absolutely garbage software and completely clueless techs. I have other things to do and the exam takes 2 hours and I’m supposed to just know that it’ll take more than an hour to set up? Also the invasion of my privacy is insane. Just go get your test proctored in person if you can.