I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais
A empresa respondeu
I’ve had an excellent experience with Go54’s support team. Every time I reached out with an issue, the response was immediate and the resolution was handled quickly and professionally. Their effic... Ver mais
A empresa respondeu
I had a challenge, and a support staff named Adeola assisted me. It was so prompt. I was shocked. Go54 has really improved, and I'm happy to experience this shift.
A empresa respondeu
Adeola A. help me to solve my confusion on payment i made for a pneding domain. she explained really well on why my domain is not active yet and helped further by confirming my payment status. her ass... Ver mais
A empresa respondeu
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This Hosting Company is a Scam. They Trick you into registering a domain, pay for it and letter come up with a story that you can not use it because it's suspicious.
How can I private Domain name to Demo a project be suspicious?
Why Did you let me register it and pay successfully?
How can they tell me to bring CAC Docs, MERMAT, MOI,etc for a demo work that is not tied to a company.
When you tell them to refund they tell you stories.
Isn't that extortion?
Their Host service is the slowest ever you will see anywhere.
These guys are criminals. I bought a domain for them which they sent me a mail that it was successful.
For 4 whole months I kept trying to use the domain and it wasn't working. Only for me to contact these criminals and they told me the name was withheld! How?.
When I opened a ticket and you told me you've fixed it and everything was fine and now you are telling me a different story.
Alright fix it they are busy giving me stories. I told them ok, since they can't get the domain name registered they should refund me and they have refused.
Ok fix the issue and they have refused.
This is not the first time I'm having a bad experience with them!
I have 3 websites running on their platform and the experience has been horrible.
I've had to abandon the websites cos it was just too slow
I kept running into issues after issues and I got tired.
This one, I just said ok its only a domain name there won't be a problem and to my greatest shock, it's going to 5months now and I haven't gotten or used a domain name I for and they have refused to do a refund.
This is a very bad hosting company😡
I can comfortably call them scam
The fail to offer good services
And then have the worst customer support
Don’t host with whogohost
You will regret it
bad company, terrible customer support that takes forever to respond
Am a website designers and have tried different hosting companies in Nigeria. Have never for once been disappionted by the Whogohost Team, Their Customer and Technical support is ACE.
Tunde Oke
I love there customer service, they are timely and efficient.
This is the most uninformed company.
I requested a cancellation of a domain I purchased from this company. Their control panel does not give you option to cancel your domain and to make matters worse.
When I sent them a request for domain cancellation, they responded that they cannot cancel an active domain.
I can't believe this company have no understanding that domains can be cancelled before expiration at customer's request.
See the company's ignorant response below
Thank you for your patience.
I am afraid, we cannot delete/cancel an active domain.
Please understand.
If I can assist you further, please let me know. I am always happy to help.
Regards
--
Glory A
Billing Support
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.