Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own ri... Ver mais

Classificada 1 em 5 estrelas

I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my... Ver mais

Classificada 1 em 5 estrelas

Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordere... Ver mais

Classificada 1 em 5 estrelas

This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja infantil
  3. Loja de roupa
  4. Loja de cosmética
  5. Loja de animais de estimação

Escrito pela empresa

GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.


Informações de contacto

1,1

Muito mau

TrustScore: 1 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

NEVER RECEIVED ITEM SCAM SCAM SCAM

NEVER RECEIVED ITEM SCAM SCAM SCAM. I bought the Filifit Sculpting Uplift Bra (Buy 2 Free Shipping) / Nude-38-D as seen on TIK-TOK it is SEPTEMBER 27th and still NOTHING. This is a BIG OLE SCAM. BUYER BEWARE OF THIS TIK-TOK SCAMMER COMPANY>

24 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered May 7 2022 still have not…

Ordered May 7 2022 still have not received anything. No response to emails. Order number
ORDER NO. 309545-00102460
Date: 05-07-2022
Terrible customer service.

30 de agosto de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Jami, this is not the experience we want you to have and we sincerely apologize for the huge inconvenience. We'd love to help out. Could you please share the email address that was used during check out? We'll use the email to reach out to you as well. Thanks.

Classificada 1 em 5 estrelas

Having the same experience bra never…

Having the same experience bra never came it’s been a few months now so asked fir refund let’s hope they do

6 de agosto de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Gina, thanks for sharing your thoughts and we're so sad to hear about your experience. Could you please share your order number and email address that was used during check out so we can assist you better with your refund request. Thanks

Classificada 1 em 5 estrelas

Ordered on May 23rd 2022 contacted in…

Ordered on May 23rd 2022 contacted in June for refund it is now end of July still no refund. Terrible experience. Order ORDER NO. 309545-00165423. Ordered two bras at 49.99

27 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Zequita, thanks for sharing your thoughts and we're so sad to hear about your experience. Could you please share your email address that was used during check out so we can assist you better with your refund request. Thanks

Classificada 1 em 5 estrelas

SCAM!

I ordered (and was charged) for 2 bras on 5/21/2022. Products were never received and emails were never returned. They have no contact number. This is an absolute scam. Since most everyone has this experience, I am working on a class-action lawsuit.

25 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Erin, we're so sorry to hear about your experience. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

My mum ordered my items on May 23 but…

My mum ordered my items on May 23 but she still has not received her items the tracking number is also not working. she contacted via email 3 times but they still did not respond to emails. If i could give zero stars i would. They messaged her that they would help is and i emailed them again for the fourth time yet her item is still missing. The tracking number is fake and everything is fake. Her £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

22 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi, thanks for reaching out and we're so sad to hear about your experience. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

I ordered my items on May 23 but i…

I ordered my items on May 23 but i still have not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails. If i could give zero stars i would. They messaged me that they would help me and i emailed them again for the fourth time yet my item is still missing. The tracking number is fake and everything is fake. My £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

22 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi, thanks for reaching out we're so sad to hear about your experience. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

DON’T do it

DON’T do it! It looks great on social media but it’s not only an ill fitting bra, but I have sent 3 emails to their customer service with no response. The only reason I tried it was because the website said “easy, free returns.” Well I want my money back and no one will respond.

21 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Andrea, I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

I ordered in May and did not receive my…

I ordered in May and did not receive my order.Its July and I did not get a response from the email I sent out to support group

17 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi there, thanks for reaching out. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

I ordered items on 23 May 2022 but up…

I ordered items on 23 May 2022 but up to today I haven't received my package. I think this company is a scam & i think it should be shut down because lots of people are gonna fall for their ads.

11 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Godfrey, thanks for reaching out. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

I have ordered my bras over two months…

I have ordered my bras over two months ago and haven’t received it yet. This has got to be the worst experience of online buying for me. Have sent multiple emails and haven’t heard back. This place had no customer service at all. This is not how you treat paying customers and I am going to tell everyone of my bad experience and not to order from you guys. What a waste of time.

7 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Cherish, thanks for reaching out. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

Where is my package?

I've purchased a bra in May. I still haven't received my item. I left multiple emails. I don't know what's the hold up, but I wouldn't dare do it again. As far as anybody else. They must of paid ya'll to make them reviews because. Ya took my money but damn sure haven't received anything.

6 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Milo, thanks for reaching out. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

I purchased the bra the Tick Tok bra…

I purchased the bra the Tick Tok bra this bra is a mess the size was way off I ordered 38DD the bra has to be 34A it is terrible I have sent several of emails asking for a refund nothing at all have not heard anything from them waste of $35.00

6 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Hazel, thanks for reaching out. I would love to help you in any way I can. Could you please share your order number and email address that was used during the checkout so that we can assist you better? Thanks.

Classificada 1 em 5 estrelas

The experience is not even 1 star

The experience is not even 1 star. It should be 0 stars. I ordered a bra in 12th may and still haven’t received it. They haven’t given me a track number or anything. I contacted them on the email about 4-5 times. And I still haven’t received a reply. They don’t have phone number too. All the have is one contact information. It’s not like I bought it cheap too. I payed a high price too. The service is very bad and don’t trust these websites.
Even after people have write the review, they reply with the same comment.
Please contact me.
I tried many ways and I can’t wait anymore.

4 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hello Saubarnika, sorry for all, and our team will try our best to solve all your problems for you. and please email us your all details--support@gochumbo.com We’ll be on a lookout for your email.

Classificada 1 em 5 estrelas

DO NOT BUY FROM THEM!!!!

Ordered the viral 'TikTok' bra from them. Took 2 weeks to even get a tracking number and another 2 weeks to arrive. Received the wrong size. When I reported it, GoChumbo offered me a $5, then a $8 refund when I paid almost $35 for the bra with shipping. They wanted me to return the item in order to get a full refund but when I took the package to the post office they said it would be $40!!! They are so hard to deal with and I swear they sent the wrong bra on purpose because its impossible to send them a return. DO NOT BUY FROM THEM!!!

Reply to their response: I have already contacted your customer support email directly. I have also had an ongoing Paypal complaint going as well. These problems have yet to be resolved. No point in contacting customer service again.

4 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Leah, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.

Classificada 1 em 5 estrelas

If I could leave negative stars I…

If I could leave negative stars I would. I ordered a bra just a bra on may 15th and I still haven’t received it. I reached out to the company and no one had responded. This is absolutely ridiculous. Do not order from them

3 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Simone, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.

Classificada 1 em 5 estrelas

I place an order in April and I have…

I place an order in April and I have not received my package nor can I get in contact with the company.

3 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Margaret, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.

Classificada 1 em 5 estrelas

Awful service

I ordered on the 21st of may still haven’t received my order and says waiting to be shipped still, I’ve emailed twice and haven’t had any response, awful service!

2 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Mariana, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.

Classificada 1 em 5 estrelas

Unresponsive company, horrible service!

Horrible service. Took forever to get them and only got it because I requested a refund. Then once I got them I didn't like them. Emailed customer service 3 times to try to return or exchange for something else and have gotten NO response at all! Very upsetting!

2 de julho de 2022
Opinião espontânea
logótipo da GoChumbo

Resposta da GoChumbo

Hi Dione, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.

A Experiência Trustpilot

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