Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own ri... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my... Ver mais
Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordere... Ver mais
This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the... Ver mais
Informações sobre a empresa
Escrito pela empresa
GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.
Informações de contacto
Estados Unidos da América
- support@gochumbo.com
- gochumbo.com
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
NEVER RECEIVED ITEM SCAM SCAM SCAM
NEVER RECEIVED ITEM SCAM SCAM SCAM. I bought the Filifit Sculpting Uplift Bra (Buy 2 Free Shipping) / Nude-38-D as seen on TIK-TOK it is SEPTEMBER 27th and still NOTHING. This is a BIG OLE SCAM. BUYER BEWARE OF THIS TIK-TOK SCAMMER COMPANY>
I order and still haven’t received anything
I order and still no tracking number and the money was successfully paid from my bank I am still waiting for my order I think this is a scam I want my money back terrible
Ordered May 7 2022 still have not…
Ordered May 7 2022 still have not received anything. No response to emails. Order number
ORDER NO. 309545-00102460
Date: 05-07-2022
Terrible customer service.

Resposta da GoChumbo
Having the same experience bra never…
Having the same experience bra never came it’s been a few months now so asked fir refund let’s hope they do

Resposta da GoChumbo
Ordered on May 23rd 2022 contacted in…
Ordered on May 23rd 2022 contacted in June for refund it is now end of July still no refund. Terrible experience. Order ORDER NO. 309545-00165423. Ordered two bras at 49.99

Resposta da GoChumbo
SCAM!
I ordered (and was charged) for 2 bras on 5/21/2022. Products were never received and emails were never returned. They have no contact number. This is an absolute scam. Since most everyone has this experience, I am working on a class-action lawsuit.

Resposta da GoChumbo
My mum ordered my items on May 23 but…
My mum ordered my items on May 23 but she still has not received her items the tracking number is also not working. she contacted via email 3 times but they still did not respond to emails. If i could give zero stars i would. They messaged her that they would help is and i emailed them again for the fourth time yet her item is still missing. The tracking number is fake and everything is fake. Her £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

Resposta da GoChumbo
I ordered my items on May 23 but i…
I ordered my items on May 23 but i still have not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails. If i could give zero stars i would. They messaged me that they would help me and i emailed them again for the fourth time yet my item is still missing. The tracking number is fake and everything is fake. My £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

Resposta da GoChumbo
DON’T do it
DON’T do it! It looks great on social media but it’s not only an ill fitting bra, but I have sent 3 emails to their customer service with no response. The only reason I tried it was because the website said “easy, free returns.” Well I want my money back and no one will respond.

Resposta da GoChumbo
I ordered in May and did not receive my…
I ordered in May and did not receive my order.Its July and I did not get a response from the email I sent out to support group

Resposta da GoChumbo
I ordered items on 23 May 2022 but up…
I ordered items on 23 May 2022 but up to today I haven't received my package. I think this company is a scam & i think it should be shut down because lots of people are gonna fall for their ads.

Resposta da GoChumbo
I have ordered my bras over two months…
I have ordered my bras over two months ago and haven’t received it yet. This has got to be the worst experience of online buying for me. Have sent multiple emails and haven’t heard back. This place had no customer service at all. This is not how you treat paying customers and I am going to tell everyone of my bad experience and not to order from you guys. What a waste of time.

Resposta da GoChumbo
Where is my package?
I've purchased a bra in May. I still haven't received my item. I left multiple emails. I don't know what's the hold up, but I wouldn't dare do it again. As far as anybody else. They must of paid ya'll to make them reviews because. Ya took my money but damn sure haven't received anything.

Resposta da GoChumbo
I purchased the bra the Tick Tok bra…
I purchased the bra the Tick Tok bra this bra is a mess the size was way off I ordered 38DD the bra has to be 34A it is terrible I have sent several of emails asking for a refund nothing at all have not heard anything from them waste of $35.00

Resposta da GoChumbo
The experience is not even 1 star
The experience is not even 1 star. It should be 0 stars. I ordered a bra in 12th may and still haven’t received it. They haven’t given me a track number or anything. I contacted them on the email about 4-5 times. And I still haven’t received a reply. They don’t have phone number too. All the have is one contact information. It’s not like I bought it cheap too. I payed a high price too. The service is very bad and don’t trust these websites.
Even after people have write the review, they reply with the same comment.
Please contact me.
I tried many ways and I can’t wait anymore.

Resposta da GoChumbo
DO NOT BUY FROM THEM!!!!
Ordered the viral 'TikTok' bra from them. Took 2 weeks to even get a tracking number and another 2 weeks to arrive. Received the wrong size. When I reported it, GoChumbo offered me a $5, then a $8 refund when I paid almost $35 for the bra with shipping. They wanted me to return the item in order to get a full refund but when I took the package to the post office they said it would be $40!!! They are so hard to deal with and I swear they sent the wrong bra on purpose because its impossible to send them a return. DO NOT BUY FROM THEM!!!
Reply to their response: I have already contacted your customer support email directly. I have also had an ongoing Paypal complaint going as well. These problems have yet to be resolved. No point in contacting customer service again.

Resposta da GoChumbo
If I could leave negative stars I…
If I could leave negative stars I would. I ordered a bra just a bra on may 15th and I still haven’t received it. I reached out to the company and no one had responded. This is absolutely ridiculous. Do not order from them

Resposta da GoChumbo
I place an order in April and I have…
I place an order in April and I have not received my package nor can I get in contact with the company.

Resposta da GoChumbo
Awful service
I ordered on the 21st of may still haven’t received my order and says waiting to be shipped still, I’ve emailed twice and haven’t had any response, awful service!

Resposta da GoChumbo
Unresponsive company, horrible service!
Horrible service. Took forever to get them and only got it because I requested a refund. Then once I got them I didn't like them. Emailed customer service 3 times to try to return or exchange for something else and have gotten NO response at all! Very upsetting!

Resposta da GoChumbo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







