Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own ri... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my... Ver mais
Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordere... Ver mais
This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the... Ver mais
Informações sobre a empresa
Escrito pela empresa
GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.
Informações de contacto
Estados Unidos da América
- support@gochumbo.com
- gochumbo.com
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
There should be an option for negative…
There should be an option for negative starts this company is a sham . DDD cup fit my A size neighbor...costs more than I paid for bra to return

Resposta da GoChumbo
I ordered my items on May 23 but i…
I ordered my items on May 23 but i still not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails this is the worst app i never seen please don't buy anything from this app and please don't trust the tiktok videos
That is West of time and money

Resposta da GoChumbo
Awful
I Ordered a product over a month ago. I emailed asking when it would be shipped with no response. I asked to cancel and refund the order (the amount was already taken out of my account) and no response.

Resposta da GoChumbo
Before you place your order....please read this…
I placed my order on May 25th after seeing the items and comments on TikTok. I have attempted to reach customer service via email 4 times and they have never responded. The updates on my order continues to state - awaiting shipment. When attempting to search my order number I get response order can not be found I plan to post my experience with this company on TikTok so that other women can be made aware of the horrible customer service.

Resposta da GoChumbo
Desde el mes de mayo compre mis…
Desde el mes de mayo compre mis ajustadores u está es la fecha que nadie me da respuesta

Resposta da GoChumbo
Utter ripoff
I ordered a bra from them that was supposed to be the best. I spent $50.00 to wait almost two months for the size to be wrong so far wrong it is to small and keeps riding up on me and the cup size is two sizes smaller.

Resposta da GoChumbo
Majorly Disappointed
I placed an order May 7, 2022 and recieved my tracking number. When I place it in the website, it can't track it or update shipment status. I email chumbo's customer service May 14, 2022, no response. I still haven't received my order and their customer service is not responding. This is the most horrible service i have ever had and will be forwarding this to top influencers to spread the word about them.

Resposta da GoChumbo
If I could give them a negative star I…
If I could give them a negative star I would. I a rather large chested person so I thought buying these bras would be the ticket. I purchased a 46G. I received a 46DD which is way too small I have requested several times for a way to return for exchange for correct size or simply refund my money with no response never again!!!
Now they want me to email them for a third or fourth time the first two or three requests for assistance to return the product they sent in the wrong size fell on deaf ears now that they get a negative review they are soooo willing to help. Where was this willingness last month when I finally got my package after waiting a month from order date to get it only to receive the wrong size. I work in retail customer service 5 days a week so I completely understand mistakes happen but then you own that mistake and when your customer emails with an issue you fix it don't let it take a negative review on someone else's site for you to take action. It has now been past the 30 "no hassle returns" policy, what a joke! It has been nothing but a headache and hassle to replace these bras! Never again will I buy from a place that is soooo difficult to reach out to. Don't respond to emails and no customer service number to call. All can say for me, this company is trash!

Resposta da GoChumbo
I placed my order on May 7th and I…
I placed my order on May 7th and I still have not received my order . They sent me an email stating that my item was on the way on May 28th and I still have not received it. I also emailed them and no response. Don't waste your money and a product you will never receive and on not getting any response to your email.

Resposta da GoChumbo
it took over 5 weeks to get my order…
it took over 5 weeks to get my order and the two bras i ordered in my size were so small i could barely get them on. WASTE OF TIME AND MONEY!

Resposta da GoChumbo
Zero stars
If I could give them zero stars or even negative I would. They told me I would get my product in 2-3 days, it took two months. They sent me product that was the incorrect size, and it looked like someone wore them before. They would give me a return label and expected me to pay to ship it to China! Do not buy from them unless you are willing to throw money away!!!

Resposta da GoChumbo
SCAM. Don't trust the positive reviews
Awful company that scams people out of their hard earned money. Ordered 3 items from their website since the beginning of MAY. Never received anything and no one responds to emails for updates or a refund. I've sent numerous emails with no response. I am convinced the positive reviews are fake and are fabricated by the company.
Don't make the same mistake I did!!! This is a scam!

Resposta da GoChumbo
Customer Service does not respond.
I placed an order on June 2nd and I'm still waiting for it to ship. After finding multiple, I mean MULTIPLE horrible reviews on this company, I emailed to cancel my order and be refunded since they already took the money. I have sent 5 emails and not a single one has been answered. This is the worst experience I've had with a company. Save your time and money, you can find the same bras on Amazon for literally $17.

Resposta da GoChumbo
I bought 2 bras and the sizes are way…
I bought 2 bras and the sizes are way off. I’ve tried contacting them by email so I can return them, but I haven’t gotten any response from them. It took 2 months after I placed my order to receive them. This is really bad customer service!

Resposta da GoChumbo
Ordered never sent
Ordered never sent. They are not responding to my emails. Avoid this site as they do not ship their orders. It's been a months now and nothing.

Resposta da GoChumbo
Gochumbo.com Is A Scam! Do Not Order!!
I ordered from this company. I checked the status for three weeks which always stated we received your order. Your order will be shipped ASAP. I never received updates, nor a tracking number regarding my order. I contacted the company via their website. No response. Because I paid through PayPal, I initiated a complaint and was refunded within a couple of days. Do not order from Gochumbo. It's a scam.

Resposta da GoChumbo
I ordered these bras several months ago…
I ordered these bras several months ago the tracking that I had worked but says it was being delivered to a different address that I did not input. I emailed the company thinking I would get a response and nothing. I placed the order in April knowing it would probably take a little bit to get the package delivered but I was willing to wait until I saw that it was being delivered to a whole different city across the state.

Resposta da GoChumbo
Worst company ever…
Worst company ever… If you’re here you’ve probably already ordered so you’re in for a disappointment… Shipping takes forever and they don’t communicate with the buyer… Once I got my bras that I ordered the band was the right size but the cups are miniature… Seriously I couldn’t fit one boob in both cups Put together… Save yourself the time and the hassle because trying to return is probably not worth it when you have to pay postage all the way to China and they charge a 15% restock fee on top of that…what a racket!

Resposta da GoChumbo
Good quality strong material but poor customer service 😕
I bought from them 2 bra's on the first of may 2022. 3 weeks later i had not received a confirmation email or tracking number. I decide to email them, thats when i got an appolgy and a tracking that didn't work. I waited patiently untill i emailed again and told them that i am not happy i will let the world know about this. 13 of June i then received my bra's. Good stuff and i love them. Good quality i must say but i ordered a smaller size or their sizes are smaller. But you guys must improve on the customers service department.

Resposta da GoChumbo
These people don’t deserve even one…
These people don’t deserve even one star ⭐️ they are the worst company I have ordered something from them 2 month ago until now my order is not even shipped I have emailed them but no reply they are really fraud and fake advertisement. I wouldn’t recommend to anyone don’t waste your money on them

Resposta da GoChumbo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







