Installation was delayed the day before it went live initially. Then 2 weeks later the internet was installed. It worked fantastic. The speed was incredible. Then 4 days later it went down at 10am a... Ver mais
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Installation was delayed the day before it went live initially. Then 2 weeks later the internet was installed. It worked fantastic. The speed was incredible. Then 4 days later it went down at 10am a... Ver mais
A empresa respondeu
Fantastic experience changing from Sky, so simple, installation was quick and trouble free, now getting faster, trouble free downloads at a cheaper price than sky . Customer service centre has pro... Ver mais
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Operatives appeared when scheduled. The work was done quickly and efficiently. Mark disappeared when he had tidied up, and left Stewart to await the connection and explain how it all worked. A day lat... Ver mais
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Abraham was brilliant. Friendly, professional and clearly knew what he was doing. He explained everything as he went, and did everything he could to help, going well beyond what I'd expect from an eng... Ver mais
A empresa respondeu
We're a Scottish, local, independent broadband provider focused on delivering amazing broadband connections to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 135,000 homes and businesses in more than 80 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our broadband is designed for gaming, homeworking, TV-watching and keeping the household from complaining about glitchy broken connections. We've got an ultra-helpful local customer service team based in Edinburgh and Berwick-upon-Tweed who are on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable world of GoFibre broadband -now with five stars on Trustpilot!
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Reino Unido
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Everything from signing up to installation was smooth. Staff are helpful and the installers were great.

Resposta da GoFibre Broadband
Very smooth changeover from my old provider, from initial meeting with GoFibre representative to installation date.
Installation was carried out very quickly.
Very happy with the service so far.

Resposta da GoFibre Broadband
Great installation team and got the service exactly as promised.....*****

Resposta da GoFibre Broadband
The installation was quick and easy. Was all done in just over an hour and a half, no mess and no problems! The installation man was very helpful.

Resposta da GoFibre Broadband
We found that from enquiring about changing our supplier to GoFibre we found all staff have been very attentive to all aspects of doing the change over to GoFibre. Very pleased.

Resposta da GoFibre Broadband

Resposta da GoFibre Broadband
Friendly polite did a gd job installing it

Resposta da GoFibre Broadband
After confirming order, I picked a date for connection from a drop down list. Workman was friendly and helpful, setting up the router after installing the fibre line and made sure that it was working correctly. Speed as ordered. Would recommend GoFibre.

Resposta da GoFibre Broadband
Very polite engineer, told me everything I needed to know. Cleaned up after him so happy to have full fibre finaly

Resposta da GoFibre Broadband
Very quick to install and friendly fitter 10 out 10 cleaned up very professional

Resposta da GoFibre Broadband
The engineer was very pleasant and kept me informed of everything. The staff on the phone is very helpful as well. Also the man i dealt with about changing was very good as well.

Resposta da GoFibre Broadband

Resposta da GoFibre Broadband

Resposta da GoFibre Broadband
Could not have been better. Date for changeover was agreed and connection plus installation were completed without any problems. The engineer (Abe) who installed the system was first class and very helpful. As such a credit to his employer. So far so good and enjoying full broadband access and speed.

Resposta da GoFibre Broadband
We had Paul visit us from Go Fibre Dundee, he explained the benefits excellently and was very pleasant. A no brainer, excited for our installation! 5/5

Resposta da GoFibre Broadband
Just been visited by Paul from GoFibre (Dundee), set me up with my new broadband when it’s released, explained everything to me clearly. Quick and easy switch. Amazing service. Even got a couple of months free! Looking forward to my new wifi !

Resposta da GoFibre Broadband
Excellent service and product. Very good price and staff have been incredible from the sales rep to the installers. Can’t recommend enough

Resposta da GoFibre Broadband
Call staff amazing,Dale the engineer was amazing to found the fault quickly and delt with it
Amazing service and Internet is fast.
Many thanks

Resposta da GoFibre Broadband
I haver reported GoFibre beforeI got the money they said I can have for moving over to them in the form Of a credite also I complaind about the slow speed and my computer freezing up they told me my computer could not keep up with the speed The following day they offerd to upgrade me to a higher speed free for this year what is the point of that if my computer could not keep up with the speed To me its a con to get more money out of me As I do believe they are throteling me I decided to go else where am now on openreach and plusnet and since being with them I have not had any problems now. gofibre is after their money the fact that they did not provide a reliable conection and the speed I was paying for I am not refusing to pay but looking into other options Their equipment is still in my house If they send me a pre paid form I will post it on

Resposta da GoFibre Broadband
From start to finish they were very professional and made a tidy job with the installation.

Resposta da GoFibre Broadband
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